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4.5 out of 5

"The front desk staff was pleasant but not friendly. I was also very disappointed that Ochoa was closed for a wedding. Part of the charm of HH is ocho ... " More

By a verified traveler on Sun 14 Nov 2021

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Hotel Description

3.5-star hotel near River Walk

Downtown San Antonio stay

Within a 10-minute walk of this Downtown San Antonio hotel, you'll find River Walk and San Antonio Majestic Theater. Also, Alamo is within half a mile (1 km) and Henry B. Gonzalez Convention Center is within 2 miles (3 km).

Business services

A restaurant and a bar/lounge are featured at this hotel. Traveling for business? Take advantage of the free WiFi in public areas, express check-out, and conference space. Self parking, a terrace, and a garden are also offered.

Free WiFi, refrigerators

The 27 individually decorated guestrooms offer free WiFi and room service. Other amenities include refrigerators, premium bedding, and flat-screen TVs with cable channels.

Standard Room, 1 Queen Bed, Accessible, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$158* Per night/room Jun 21 - Jun 22

Deluxe Room, 1 King Bed, Accessible, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Accessible, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible, Terrace

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Havana ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Havana

Everyone (3) Couples (5) Family (1)
4 out of 5
The front desk staff was pleasant but not friendly. I was also very disappointed that Ochoa was closed for a wedding. Part of the charm of HH is ocho and I would have booked another weekend.

Posted by on Nov 14, 2021

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Comment from Hotel Management

Nov 14, 2021 by Bethany

Hi David, thank you for taking time to write a review for us. I would love an opportunity to discuss with you who you came into contact with and find out what happened to not provide you a friendly experience. I apologize that we did not get the information to you about Ocho being closed for a wedding ahead of time. We typically notify guests in their arrival email ahead of time, so I apologize that we fell short of supplying you that information. We did have room service available in the evenings, and hope that you were able to join us for brunch on Sunday in the restaurant! I hope that we can be of service to you again in the future.

5 out of 5
All of the staff was super friendly! The whole feel of the hotel was amazing and super relaxing. I am definitely going to plan a trip back.

Posted by on Apr 17, 2019

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4 out of 5
Wonderful building and rooms. Staff excellent. Room comfortable and clean. Just wish there was a hot pot for tea

Posted by on Mar 3, 2019

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5 out of 5
Pros: Nice adjoining restaurant
Very nice relaxing place, low key, comfortable. Would look to return next I need to be in San Antonio

Posted by on Apr 20, 2018

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Comment from Hotel Management

May 22, 2018 by April C.

Thank you for your kind words! We look forward to having your as our guest again.

4 out of 5

Concert at the Majestic Theater six blocks away.

Pros: It was historically quaint with a great location but a feeling of seclusion. An adjacent in/out parking lot was very convenient.
Cons: N/A
Location: Everything you would want to do is eight blocks or less.
100+ year old hotel with loads of history, basement bar and restaurant overlooking the Riverwalk. It was very homey, like borrowing a big bedroom of a really old relative but the room had a bathroom, good TV and a refrigerator. We will be back!

Posted by , from Georgetown, TX on Aug 29, 2016

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2 out of 5

Thin walls and noisy floors

Nice location and hotel has charm. Having said this we were just not comfortable there. Our room was next to their nightclub where we were forced to listen to a band destroy the well known songs they tried to perform. Persons in the room next door watched TV until 3 in the morning and it sounded like their TV was in the room with us. A chair in the bedroom and a box of tissues would have been nice. Will not stay there again.

Posted by on Jan 4, 2016

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5 out of 5

Character!

Very quaint. 37 rooms. Near downtown, Pearl Center, Tobin Centrr, and on the Riverwalk. Free parking.

Posted by , from L on Dec 12, 2015

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5 out of 5

Historic Hoel

Pros: Nostalgic feel with a classic cuban theme
Cons: I would probably improve by adding a pool for swimming at this property.
Location: It is situated downtown near the riverwalk which is great because you can walk anywhere.
I truly loved this hotel. It had great character and you could feel the age but was nicely cleaned up and was very comfortable. I highly recommend this hotel for a romantic get away. Awesome!

Posted by , from Laredo, Texas on Aug 10, 2015

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5 out of 5

A real gem!

Fantastic room; great location; balcony out of this world; restaurant & bar outstanding: staff amazing. Been coming to SA for 30+ years, and this was our best stay ever!

Posted by , from W on Jul 2, 2015

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5 out of 5

Great stay, food and atmosphere!

Pros: Close restaurants, Free Internet, Quiet
We have been wanting to stay at this hotel for the past 2 years now, and finally made it happen. This hotel highly exceeded our expectations. All the staff were extremely friendly, and were always willing to help with questions. The breakfast was outstanding in the OCHO Lounge. The banana bread and homemade tortillas were the best I have ever had in my life. My husband is a chef, so when we go out to eat he is a huge food critic, and he LOVED the food! The only thing I would recommend, is if you are looking for a quieter room, I would request one on the top floor, as this is an old hotel and the hard would floors tend to squeak. Other than that, we had a fabulous stay and will definitely be back!

Posted by , from Houston, TX on Feb 17, 2013

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Havana. The hotel can provide concierge services and wedding services. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star San Antonio hotel.

  • 27 guestrooms or units
  • 3 levels
  • Built in 1914
  • Charging station for electric cars
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: San Antonio Station (2.7 km / 1.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Havana offers 27 accommodations with bathrobes and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Food & Drink

Ocho - This restaurant overlooks the garden. Guests can enjoy drinks at the bar.

Havana Bar - Onsite cocktail bar. Open select days.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Golfing nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per accommodation, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 17 per night
  • Pet fee: USD 25 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Havana Hotel
  • Havana San Antonio
  • Hotel Havana
  • Hotel Havana San Antonio
  • Hotel Havana Hotel
  • Hotel Havana San Antonio
  • Hotel Havana Hotel San Antonio
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.