"The front desk staff was pleasant but not friendly. I was also very disappointed that Ochoa was closed for a wedding. Part of the charm of HH is ocho ... " More
Downtown San Antonio stay
A stay at this Downtown San Antonio aparthotel places you within half a mile (1 km) of Alamo and 2 miles (3 km) of Henry B. González Convention Center. Market Square and Alamodome are also within 2 miles (3 km).
Business services
A restaurant and a bar/lounge are featured at this aparthotel. Traveling for business? Take advantage of the free WiFi in public areas, express check-out, and conference space. Self parking, a terrace, and a garden are also offered.
Free WiFi, refrigerators
The 27 individually decorated apartments offer free WiFi and room service. Other amenities include refrigerators, premium bedding, and flat-screen TVs with cable channels.
Nov 14, 2021 by Bethany
Hi David, thank you for taking time to write a review for us. I would love an opportunity to discuss with you who you came into contact with and find out what happened to not provide you a friendly experience. I apologize that we did not get the information to you about Ocho being closed for a wedding ahead of time. We typically notify guests in their arrival email ahead of time, so I apologize that we fell short of supplying you that information. We did have room service available in the evenings, and hope that you were able to join us for brunch on Sunday in the restaurant! I hope that we can be of service to you again in the future.
May 22, 2018 by April C.
Thank you for your kind words! We look forward to having your as our guest again.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Havana. The aparthotel can provide concierge services and wedding services. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star San Antonio aparthotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hotel Havana offers 27 accommodations with bathrobes and designer toiletries. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This San Antonio aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Ocho - This restaurant overlooks the garden. Guests can enjoy drinks at the bar.
Havana Bar - Onsite cocktail bar. Open select days.
Room service (during limited hours) is available.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.