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4.4 out of 5

"The property is very old school but it was clean and the managers were very nice. This place worked well for me because it had plenty of room and was ... " More

By a verified traveler on Wed 22 Jan 2020

Hotel Description

Motel near Lackland Air Force Base, connected to a shopping center in San Antonio

In suburbs

With a stay at this West San Antonio motel, you'll be within half a mile (1 km) of Lackland Air Force Base and 9 miles (15 km) of San Antonio SeaWorld. Alamodome and Tower of the Americas are within 12 miles (20 km).

Free perks

This motel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free continental breakfast each morning. A picnic area, luggage storage, and free newspapers are also on offer.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 33 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Free local calls, hair dryers, and ironing boards are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$50* Per night/room Feb 23 - Feb 24

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

2 Queen Bed Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Pinn Road Inn and Suites ratings based on 11 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pinn Road Inn and Suites

Everyone (7) Couples (1) Family (6)
4 out of 5
The property is very old school but it was clean and the managers were very nice. This place worked well for me because it had plenty of room and was near Lackland AFB.

Posted by on Jan 22, 2020

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Comment from Hotel Management

Jan 22, 2020 by Manager

Thank you for being a valued guest and for providing us the feedback regarding our room and your insights regarding our property. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

5 out of 5
We were really impressed with the cleanliness of the room.The only drawback, and very minor at that, is the parking in the area of the lot our room was located was a little difficult to get in and out of depending the size of the vehicles parked nearby. We worried that an extremely late checkin would lose the reservation on our room but the staff was very accommodating and understanding.

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 21, 2020 by Manager

On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

5 out of 5
Wonderful!! Exceeded our expectation its like we are book in a 5 star hotel outstanding customer service!!! The hotel is very nice and clean not just clean it is superb clean!!! The owners are the kindest they make our trip very memorable we attended my spouse bmt graduation its the perfect location as well very close to the base and lots of restaurants around we are booked 5 days and within those days we are there is just perfect! The housekeepers are very honest and cleans the rooms very well. The towels and bed sheets are always fresh we have the room with the kitchen and it is all complete allntge utensils are nice and clean as well this hotel is beyond 5 stars its amazinggg!!!!

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 15, 2020 by Manager

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

4 out of 5
Clean and although the complex is older not having carpet in rooms was a huge plus. Room had a full kitchen which would be helpful to traveling families. Would stay again as good value.

Posted by , from Spring, TX on Nov 7, 2019

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Comment from Hotel Management

Nov 7, 2019 by Manager

Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our room and your insights regarding our value. We hope to someday have another opportunity to host your stay.

4 out of 5
They provided plenty of towels, room was clean . Easy access to LACKLAND AFB

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 25, 2019 by Manager

I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our towels and room. We are always looking for ways to improve upon the guest experience so thank you for sharing.

5 out of 5
Excellent staff,room was very clean and will definitely be back

Posted by on Jan 13, 2019

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Comment from Hotel Management

Jan 14, 2019 by Manager

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

5 out of 5

Nice place, 6 minutes from base!

Staff was so accommodating! Rooms were updated and very clean! Very nice experience! Would definitely recommend.

Posted by on Apr 9, 2018

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Comment from Hotel Management

Apr 9, 2018 by Manager

Thank you so much for the incredible rating. We look forward to your next visit!

3 out of 5

OK for the price

Pros: Proximity to Lackland AFB, and ease of access to I90. Front desk staff was very helpful and friendly upon check-in. It was quiet.
Cons: Needs upgrades & general maintenance (peeling paint, light bulbs burnt out, AC/heat runs constantly ); more accessible staff. No in-room phone, clock
Location: Easy access to highway (< 5 minutes) and downtown (<15 minutes). Front desk guy gave great tips for accessing and parking downtown - saved us $$
All in all it was a 'you get what you pay for' experience. It was a comfortable, quiet place to sleep. We liked the convenience to the base, and the kitchen amenities. Not sure if I would book here again, however. We were there for 5 nights and choose this hotel because of the proximity to Lackland AFB, inexpensive rate and it advertised that breakfast is included. I wasn't expecting scrambled eggs and bacon for breakfast at the rate this hotel charged, but at least toast and coffee or something. In that respect, I wasn't disappointed. Our room was upgraded to a kitchenette unit, which was nice as we didn't have to go out every night, and ended up purchasing some breakfast foods. Breakfast, when it was set out (which was why we purchased our own - it wasn't consistently set out and was lacking protein for our tastes) included pre-packaged (ie. Sam's Club) pastries, english muffins, bread and a toaster, jam, butter, instant oatmeal, juice, milk, coffee, tea, 3 types of cold cereal. Breakfast items were not replenished during our stay and by the last morning were non-existent even though it was advertised breakfast hours. Front office seems to only be occupied when they are expecting people to check in to the hotel. No one was in the office at other times I had questions or needed something (like a burnt out light in our room). They did not respond to the bell either.

Posted by , from Midwest on Jan 10, 2017

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5 out of 5

Would stay here again

Pros: I like that the hotel didn't have carpet so the floor was regularly mopped. Usually, hotel carpets feel dirty and gross.
Cons: Maybe interior design could be upgraded.
Location: Neighborhood is not nice looking but the hotel is a 5 minutes drive from Lackland AFB and there is a good Mexican restaurant next door.
The neighborhood doesn't look very nice, BUT the staff was very friendly and the room was very clean. The parking area was also well lit so I felt comfortable going outside to my car at night. There is also a hole-in-the-wall Mexican restaurant next door that makes homemade corn and flour tortillas.

Posted by on Nov 22, 2016

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5 out of 5

Nice hotel near Lackland AFB

I'm a pretty hard guy to please when it comes to staying anywhere that isn't my home, but wow. Went here for BMT graduation, very nice hotel. Beds were clean and comfortable, location was 5 minutes from food and the base, and it is a relatively quite location. The only "complaint" would be it's next to a church or some sort and music would play late at night, but it wasn't loud, only a faint hum. Otherwise cheap, nice, and friendly place to stay for Air Force Graduation. Only 30 from the airport, and 20 from downtown San Antonio. I would stay here again.

Posted by on Sep 26, 2016

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Comment from Hotel Management

Oct 14, 2016 by Patrick

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback

About the Pinn Road Inn and Suites

Location 2327 Pinn Rd, San Antonio, TX 78227

Property Features

Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Pinn Road Inn and Suites also features barbecue grills, a picnic area, and complimentary newspapers in the lobby. Self parking is free. This San Antonio motel is smoke free.

  • 33 guestrooms or units
  • 2 levels
  • 3 buildings
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Antonio, TX (SAT-San Antonio Intl.) (25.1 km / 15.6 mi)
  • Parking: Free self parking

Room Amenities

Pinn Road Inn and Suites offers 33 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Inn Pinn
  • Pinn Inn
  • Pinn Road
  • Pinn Road Inn
  • Pinn Road Inn San Antonio
  • Pinn Road San Antonio
  • Pinn Road Inn Suites
  • Pinn Road Inn and Suites Motel
  • Pinn Road Inn and Suites San Antonio
  • Pinn Road Inn and Suites Motel San Antonio
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.