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"Nicely updated & very friendly staff. Bar/restaurant was great with a cozy feel. Food was just ok but did the trick. Our biggest complaint was the wal ... " More

By a verified traveler on Mon 03 Jan 2022

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Hotel Description

Family-friendly 4-star hotel near Market Square

City center stay

Within a 10-minute walk of this Downtown San Antonio hotel, you'll find River Walk and Market Square. Henry B. Gonzalez Convention Center and Cathedral of San Fernando are also within half a mile (1 km).

Family-friendly fun

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A coffee shop, express check-out, and a computer station are also on offer.

Free Internet, flat-screen TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 130 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include room service, premium bedding, and free local calls.

Double Queen Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$129* Per night/room Jan 24 - Jan 25

King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Apartment Suite

Bed Count 1 King Bed Maximum Occupancy 9 Max

Double Queen City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Double Queen River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Riverwalk Plaza ratings based on 63 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Riverwalk Plaza

Everyone (26) Couples (10) Family (26)
5 out of 5
Loved our stay

Posted by on Jan 18, 2022

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Comment from Hotel Management

Jan 19, 2022 by Front Desk

Thank You for choosing to stay at the Riverwalk Plaza Hotel. We hope to see you again. Thank You Front Desk

1 out of 5
Do not be fooled by the photos or by the lobby, this hotel is basically a motel 6 with fresh paint. They list on 3rd party sites that they allow pets, but when you arrive they state they do not—in addition to this, the fees listed on THEIR website are completely different than what they tell you at the front desk. The pet fee on their website is $100, they make you pay $150. Their parking on the site states $21, when you arrive it’s $35. For the location, the price is okay, but with the quality of service the lack of updates or communication between 3rd parties and THEIR OWN WEBSITE the actual rooms and hallways, don’t bother. The only thing about this place that is remotely redeeming is the bar, the drinks and food were good. I would not recommend this place to anyone and frankly wish I could get my time and money back. Do not waste your money.

Posted by on Jan 4, 2022

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Comment from Hotel Management

Jan 6, 2022 by General Manager

Dear Aliya, We are heartbroken that we failed to earn your recommendation. We would like to emphasize, however, on both third parties (including Travelocity) and our website that we do not allow pets and that our valet-only parking is $35. We ensure that all our policies are clear and consistent across all of our booking channels. We appreciate you sharing your experience, and we wish you well in your journey ahead.

4 out of 5
Nicely updated & very friendly staff. Bar/restaurant was great with a cozy feel. Food was just ok but did the trick. Our biggest complaint was the walls are so very thin. We could the conversations of our neighbors. Also the pool area was loud & people were in it all hours of the night. Not a bad hotel, just not 4 star.

Posted by on Jan 3, 2022

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Comment from Hotel Management

Jan 4, 2022 by Front Desk

Thank you for staying at the Riverwalk Plaza Hotel. We enjoyed having you as a guest and hope you return to our hotel.

2 out of 5
electrical problem. could not check in. please issue a refund.

Posted by on Nov 12, 2021

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Comment from Hotel Management

Nov 13, 2021 by General Manager

Dear Michael, We're very sorry to hear of any issues experienced and that you were unable to check in at this time. We encourage you to reach out to our hotel with your details so we can better address this matter. Should you wish for a refund, please go through the site in which you booked your room, as we have little control over reservations made through third-party agents. We hope to have the opportunity to welcome you once the problem is resolved.

3 out of 5
Didn't like being told our room had a city view when we could only see the roof of one building.

Posted by on Nov 7, 2021

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Comment from Hotel Management

Nov 9, 2021 by General Manager

Dear Rosanne, Thank you for sharing your recent experience. We're sorry to hear you were disappointed with the view from your room. We always recommend contacting the front desk to see if they have a room that suits your needs better. It is our hope that the rest of your trip was pleasant, and you had a memorable visit to San Antonio.

5 out of 5
Great location. Very clean and friendly staff would highly recommend

Posted by on Oct 16, 2021

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Comment from Hotel Management

Oct 19, 2021 by General Manager

Dear Brittani, Our team greatly appreciates your recommendation! It's wonderful that you enjoyed our excellent location and clean accommodations, and we trust you had a memorable trip. Thanks for your kind words, and please come see us again at the Riverwalk Plaza Hotel.

5 out of 5
Property was very clean, loved the bar

Posted by on Sep 19, 2021

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Comment from Hotel Management

Sep 22, 2021 by General Manager

Dear Robert, Thank you so much for highlighting our clean accommodations and tasty bar area. We hope you were able to make plenty of amazing memories here in San Antonio. Should your travels bring you back, count on the Riverwalk Plaza Hotel to deliver another amazing getaway.

5 out of 5

Posted by on Aug 25, 2021

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3 out of 5

Posted by on Aug 9, 2021

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1 out of 5
Very disapointing the pictures make it look like it is a high end resort, felt getto.

Posted by on Aug 4, 2021

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Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. An outdoor pool, a vending machine, and an arcade/game room are also featured at the family-friendly Riverwalk Plaza. For a fee, parking is available. This 4-star San Antonio hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 6 levels
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Built in 1969
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: San Antonio Station (2.2 km / 1.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Riverwalk Plaza offers 130 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekends from 7:00 AM and 10:30 AM.

Riverwalk Plaza Cafe - Onsite coffee shop.

The Gavel - This bar serves dinner only. Open daily.

The Gavel - This buffet restaurant serves breakfast only. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast and lunch. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Number of children who can stay free - 10
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18 for adults and USD 9 for children (approximately)
  • Covered valet parking fee: USD 35 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riverwalk Plaza
  • Riverwalk Plaza Hotel
  • Hotel Riverwalk Plaza
  • Riverwalk Plaza Hotel And Suites
  • Riverwalk Plaza Hotel San Antonio
  • Riverwalk Plaza San Antonio
  • Riverwalk Plaza Hotel
  • Riverwalk Plaza San Antonio
  • Riverwalk Plaza Hotel San Antonio

You should know

  • Pool access available from 9:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.