Skip to main content
Beginning of main content

"No toilet paper in the room. Very filthy, fridge sticky, TV did not work. Window was able to open and no screen. Exposed wiring in the room. Rude rece ... " More

By a verified traveler on Sat 19 Mar 2022

Enter dates to see availability

Hotel Description

Hotel near AT&T Center in San Antonio

City center stay

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Brooke Army Medical Center and within 2 miles (3 km) of Splashtown. Also, Joint Base San Antonio is within half a mile (1 km) and AT&T Center is within 3 miles (5 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. There's an outdoor pool on site, and laundry facilities and concierge services are also offered.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$54* Per night/room Jun 30 - Jul 1

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Super 8 by Wyndham San Antonio Downtown NE ratings based on 19 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Super 8 by Wyndham San Antonio Downtown NE

Everyone (12) Couples (2) Family (5)
3 out of 5
No toilet paper in the room. Very filthy, fridge sticky, TV did not work. Window was able to open and no screen. Exposed wiring in the room. Rude receptionist! Did not greet us and when asked how her day was she said terrible and did not talk any further.

Posted by on Mar 19, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 20, 2022 by Manager

Hello Sanjuanita, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,

2 out of 5
Management decided to remodel with guests still staying in the building. They remodeled late in the afternoon. A fine dust and sewage smell was throughout the floors in all rooms. Fire trucks were called as the dust set off the smoke alarms. No hangers, iron or blow dryer in any of the rooms. Live wires and broken phone in our room. The bedding was clean. No snacks in vending and no continential breakfast. Had to uber for nearest 6 mile resteraunt and uber eats. Disappointed to say the least. You get what you pay for.

Posted by on Jan 20, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 21, 2022 by Manager

We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

5 out of 5
Great customer service

Posted by on Jan 9, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 18, 2022 by Manager

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

4 out of 5

Posted by on Jun 18, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 28, 2021 by Manager

We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.,

3 out of 5
There was an terrible odor in hallway and bathroom . Smelled like raw sewage

Posted by , from San Antonio Texas on Aug 30, 2020

Was this review helpful to you?
Comment from Hotel Management

Sep 3, 2020 by Manager

We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

5 out of 5

Posted by on Jun 3, 2020

Was this review helpful to you?
Comment from Hotel Management

Jun 3, 2020 by Manager

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

2 out of 5
Run down property with elevator that only works on an irregular basis. Staff was rude and not helpful. Plugs are outdated so anything you plug in falls right out. Wouldn’t recommend this property!

Posted by on Jan 3, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 25, 2020 by Manager

We are so sorry to learn about this incident during your recent stay. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with an enjoyable experience is of extreme importance to us and for that reason we are incredibly sorry that we missed the mark. We hope to earn your business on future travels so that you can see our continuous improvement.

4 out of 5
It has a good clean area. Quick highway access....

Posted by on Dec 31, 2019

Was this review helpful to you?
Comment from Hotel Management

Dec 31, 2019 by Manager

Thank you for sharing your experience. We truly appreciate the insight regarding our area and your comments about our access. We hope you'll return to see how we continue to improve our service and hospitality.

4 out of 5

Posted by on Sep 4, 2019

Was this review helpful to you?
Comment from Hotel Management

Sep 5, 2019 by Manager

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

1 out of 5
I was not able to change my booking to nearest location

Posted by on Sep 2, 2019

Was this review helpful to you?

About the Super 8 by Wyndham San Antonio Downtown NE

Location 3911 North Pan Am Expressway, San Antonio, TX 78219

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 31 2023 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a snack bar/deli on site. WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Super 8 by Wyndham San Antonio Downtown NE. Free self parking is available. This San Antonio hotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 3 levels
  • Built in 2001
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking

Transport

  • Train station: San Antonio Station (8.5 km / 5.3 mi)
  • Parking: Free self parking

Room Amenities

Super 8 by Wyndham San Antonio Downtown NE offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas for unvaccinated guests. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Super 8 By Wyndham Antonio Ne
  • Super 8 by Wyndham San Antonio Downtown NE Hotel
  • Super 8 by Wyndham San Antonio Downtown NE San Antonio
  • Super 8 by Wyndham San Antonio Downtown NE Hotel San Antonio
  • Microtel Inn Suites by Wyndham San Antonio Downtown Northeast

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://travel.travelocity.com/San-Antonio-Hotels-Super-8-by-Wyndham-San-Antonio-Downtown-NE.h795276-p2.Hotel-Reviews?rm1=a2&
There was an error importing /San-Antonio-Hotels-Super-8-by-Wyndham-San-Antonio-Downtown-NE.h795276-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/San-Antonio-Hotels-Super-8-by-Wyndham-San-Antonio-Downtown-NE.h795276-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.