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Best Western Plus Island Palms Hotel & Marina

3-star property
2051 Shelter Island Dr, San Diego, CA 1-855-201-7819
4.0 out of 5
Very good!
See all 26 travelocity Reviews

"We were looking for a quiet place to relax and get a little work done. This spot was perfect. Had a room that overlooked the beautiful and peaceful ma ... " More

By a verified traveler on Thu 06 Apr 2023

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Hotel Description

3-star hotel near Naval Base Coronado

Seaside stay

With a stay at this Point Loma hotel, you'll be within half a mile (1 km) of Naval Base Coronado and 3 miles (5 km) of Marine Corps Recruit Depot. Shelter Island and San Diego Bay are also within half a mile (1 km).

Marina, dining

A marina, 2 outdoor pools, and 2 outdoor tennis courts are all featured at this smoke-free hotel. Enjoy the 2 spa tubs and perks like free WiFi. A gym, a restaurant, and a 24-hour front desk are also provided.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$174* Per night/room Jun 19 - Jun 20

Suite, 2 Queen Beds, Kitchen, Marina View (Living Room;with Sofabed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Island Palms Hotel & Marina ratings based on 26 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Island Palms Hotel & Marina

Everyone (8) Couples (9) Family (7)
5 out of 5
We were looking for a quiet place to relax and get a little work done. This spot was perfect. Had a room that overlooked the beautiful and peaceful marina and that helped us focus. Had a nice breakfast at the restaurant and good drinks at the bar before heading out to dinner. Definitely staying here again.

Posted by on Apr 6, 2023

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Comment from Hotel Management

Apr 7, 2023 by Nawaf J - Front Office Manager

Thank you for considering us as your destination hotel, we're so thrilled of your feedback Jason, and looking forward to serve you more and more!Best wishes and hoping to see you soon

4 out of 5
Quiet and very beautiful out the front door and the back. Great place to stay, and very affordable.

Posted by on Apr 3, 2023

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Comment from Hotel Management

Apr 3, 2023 by Nawaf J - Front Office Manager

Thank you so much for staying with us Kathy, we appreciate your feedback, and hoping you'll consider our property as your destination all the times.Best wishes,

5 out of 5
Love having water on both sides. Easy access to whale watching and restaurants, as well as the airport! Great value for the price!

Posted by on Apr 1, 2023

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Comment from Hotel Management

Apr 2, 2023 by Nawaf J - Front Office Manager

Your feedback is thrilling Kathy, we thank you so much for staying with us, and hoping to welcome you back here anytime in the near future.

2 out of 5
Room had a broken (but repaired) front door at the latch. Bathroom door wouldn't close completely because it was warped. Shower was out of bath soap upon arrival, & ran out of shampoo on 3rd day of our stay. Sound insulation is almost nil--we could hear every footstep of the guests above us. Food pricing is expensive, but very good along with very good service. $25/night parking is annoying, but every hotel seems to be charging something for parking now. Location is very nice.

Posted by , from Long Beach on Mar 20, 2023

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Comment from Hotel Management

Mar 20, 2023 by Leidy Lopez, Director of Guest Services

Thanks so much for taking the time to share your feedback regarding your recent visit. I'm glad you enjoyed your stay with us in some respects, but I want to apologize for not providing you with an exceptional experience in all areas - that's always our goal. I hope you'll come visit us again so we can have another opportunity to provide you with a flawless experience.Thank you again for your time and response. I hope you have a wonderful rest of your week.

5 out of 5
We loved our room and plan on coming back.

Posted by on Feb 28, 2023

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Comment from Hotel Management

Feb 28, 2023 by Leidy Lopez, Director of Guest Services

Thank you so much for your compliments! We are happy to know you enjoyed your stay. We hope you come back and stay with us again!

5 out of 5
People are very friendly, wonderful ammenities [pools, hot tubs, restuarent] Wonderful views of bay and marina. Great walking around the bay. Rooms are excellent, maybe Travelocity could could give more room options, great two room options. Parking is $25 per night, free parking just over the road. Overall a wonderful experience.

Posted by on Feb 22, 2023

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Comment from Hotel Management

Feb 24, 2023 by General Manager

Dear Dennis, Thank you for the excellent review of the Best Western Plus Island Palms Hotel & Marina. We are pleased to know how much you enjoyed our associates, well-appointed accommodations, and abundant amenities. Our breathtaking views are truly spectacular, and we love that this helped to make your stay extra memorable. It was our pleasure hosting you, and we look forward to doing so again on your next visit to the area.Barbara Thompson, General Manager

5 out of 5
incredibly helpful and friendly staff. unfortunately a lot of homeless people sleeping in vans etc across the street,

Posted by , from Vancouver on Feb 15, 2023

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Comment from Hotel Management

Feb 16, 2023 by General Manager

Dear KARIN, Thank you for your recent stay at the Best Western Plus Island Palms Hotel & Marina and for posting such a generous review of our hotel and staff. It is a pleasure to know we met all of your expectations! We enjoyed hosting you, and we hope to see you again on your next trip to our area. Barbara Thompson, General Manager

2 out of 5

Posted by on Dec 21, 2022

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Comment from Hotel Management

Apr 28, 2023 by General Manager

Dear Alexandre-Nicolas, Thank you for choosing our hotel for your stay. On behalf of our entire team, we would like to offer our sincere apologies for not living up to your expectations. We hope you will consider giving us another chance in the future so we can provide you with the perfect stay you deserve.Barbara Thompson,General Manager

5 out of 5
No problems at all. Great location and staff.

Posted by on Aug 16, 2022

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Comment from Hotel Management

Aug 16, 2022 by Nawaf J

Thanks for staying with us. We appreciate your feedback!

5 out of 5

Posted by on Jul 3, 2022

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Comment from Hotel Management

Nov 10, 2022 by General Manager

Dear Stephanie,Thank you for the perfect rating. We are glad you had a wonderful time at the Best Western Plus Island Palms Hotel & Marina. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.Barbara Thompson, General Manager

About the Best Western Plus Island Palms Hotel & Marina

Location 2051 Shelter Island Dr, San Diego, CA 92106

Property Features

Best Western Plus Island Palms Hotel & Marina offers its guests a marina, 2 outdoor swimming pools, and 2 spa tubs along with outdoor tennis courts and a fitness center. There's a restaurant on site. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6500 square feet (604 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and a picnic area are also featured at Best Western Plus Island Palms Hotel & Marina. Parking is available for a fee. This 3-star San Diego hotel is smoke free.

  • 227 guestrooms or units
  • 3 levels
  • 12 buildings
  • 6500 sq ft of conference space
  • 604 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Old Town Transit Center (6.5 km / 4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Island Palms Hotel & Marina offers 227 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Blue Wave Bar & Grill - Overlooking the pool, this restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Nearby Activities

2 outdoor tennis courts and a marina are featured at the hotel. 2 outdoor swimming pools and 2 spa tubs are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Segway rental/tour nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 14–34 for adults, and USD 10–15 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Island
  • Best Western Island Hotel
  • Best Western Island Palms
  • Best Western Island Palms Hotel
  • Best Western Plus Island Palms
  • Best Western Plus Island Palms Hotel
  • Best Western Plus Island Palms Hotel San Diego
  • Best Western Plus Palms
  • Island Palms
  • Island Palms Hotel
  • Best Western Plus Island Palms Hotel And Marina
  • Best Western San Diego
  • Best Western Plus Island Palms San Diego
  • San Diego Best Western
  • Best Western Plus Island Palms Hotel Marina

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.