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"The staff was amazing but the A/C wasn’t cooling right and the fridge was not working. Also the shower had no door so it was a mess on the floor. " More

By a verified traveler on Tue 09 Mar 2021

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Hotel Description

4.5-star luxury hotel near Balboa Park

Heart of San Diego

Within a 15-minute walk of this Downtown San Diego hotel, you'll find Balboa Park and Petco Park. San Diego Convention Center and USS Midway Museum are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and valet parking. You'll appreciate the a rooftop terrace, bar/lounge, and laundry facilities.

Free WiFi, LCD TVs

The 211 individually decorated guestrooms offer free WiFi and room service. Comforts include Frette Italian sheets and down comforters, while LCD TVs with digital channels and first-run movies provide entertainment options. Housekeeping is available on request.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$160* Per night/room Oct 31 - Nov 1

Suite, Multiple Beds, Accessible (Penthouse, Skyline, Mobility, Hearing)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Loft, 1 King Bed (Skyline)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, Multiple Beds (Skyline Penthouse)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Loft, 1 King Bed (Coronado Penthouse)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Kimpton Hotel Palomar San Diego, an IHG Hotel ratings based on 7 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Kimpton Hotel Palomar San Diego, an IHG Hotel

Everyone (5) Couples (2) Family (1)
2 out of 5
The stay was one of my most disappointing at a Palomar property. I usually book without any worry because the brand is universally strong, distinctive properties with style. The property suffers from a sizeable homeless I

Posted by on Apr 29, 2021

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Comment from Hotel Management

May 3, 2021 by andresj.roomsmanager

Thank you for your feedback. I do apologize for not having met your expectations and that the location was not ideal for you. We do hope that we can accommodate you in the future to show that this experience was an exception.

1 out of 5

Posted by on Mar 30, 2021

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Comment from Hotel Management

Apr 10, 2021 by Best, Astrid

Dear Anonymous, We're sorry you did not enjoy your experience.

3 out of 5
The staff was amazing but the A/C wasn’t cooling right and the fridge was not working. Also the shower had no door so it was a mess on the floor.

Posted by on Mar 9, 2021

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Comment from Hotel Management

Mar 12, 2021 by Best, Astrid

Dear Anonymous, Thank you for the kind words about our team, we will certainly recognize them! So sorry you had issues with the AC/Fridge - we will troubleshoot.

4 out of 5
Location to services, restaurants within walking distances. Public transportation, assistance from stastaff

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 1, 2019 by JJH

Thank you for choosing the Palomar for your accommodations. We appreciate your feedback and nice comments! Best Regards, Jim Hollister General Manager

5 out of 5

Posted by on Apr 28, 2019

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Comment from Hotel Management

Apr 29, 2019 by JJH

Thank you for choosing Palomar San Diego for your accommodations. We hope your stay was great and that you'll be back to see us again! Best Regards, Jim Hollister General Manager

4 out of 5
Great staff. Great cleanliness.. everything was wonderful. The only thing that kept me from giving excellent is the air conditioning didnt seem to cool room great. Not that big of deal tho. We didnt even mention to the desk. Love love the location too! And rooms were very quiet!

Posted by , from Savannah on Oct 30, 2018

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Comment from Hotel Management

Oct 30, 2018 by JJH

Hello P Thank you for all the awesome feedback! We're thrilled to hear you enjoyed your stay and that our location was a hit with you. We would have been happy to check the A/C unit and next time, please be sure and let us know (and we hope there is a next time and you come back for another visit in the future). Best Regards, Jim Hollister General Manager

4 out of 5
Great location just on edge of Gaslamp District. Thanks for the hospitality

Posted by , from Grapevine, TX on May 7, 2018

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Comment from Hotel Management

May 14, 2018 by JJH

Hello T.J. So glad to hear that our central location worked great for you to take in all the Gaslamp area has to offer. Thank you for the nice comments and taking the time to share about your stay! Cheers, Jim Hollister General Manager

About the Kimpton Hotel Palomar San Diego, an IHG Hotel

Location 1047 5th Ave, San Diego, CA 92101

Renovations + Closures

The following facilities or services will be unavailable from September 23 2021 to December 31 2021 (dates subject to change):

  • Daily housekeeping

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:

  • Bar/lounge

Property Features

Kimpton Hotel Palomar San Diego, an IHG Hotel offers its guests an outdoor pool, a 24-hour fitness center, and complimentary bicycles. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 21884 square feet (2033 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Kimpton Hotel Palomar San Diego, an IHG Hotel. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4.5-star San Diego hotel is smoke free.

  • 1 building
  • 211 guestrooms or units
  • 20 levels
  • 21884 sq ft of conference space
  • 2033 sq m of conference space
  • Built in 2008
  • Bar or lounge
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: San Diego Santa Fe Depot (1.6 km / 1 mi)
  • Metro station: 5th Avenue Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Kimpton Hotel Palomar San Diego, an IHG Hotel offers 211 accommodations with laptop-compatible safes and bathrobes. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets, down comforters, and premium bedding. 36-inch LCD televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Level Four Pool Lounge - Onsite rooftop bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Rafting nearby
  • Ecotours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19, valet parking and shuttle services are not available until further notice.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Pets allowed (no fees)
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day
  • Resort fee: USD 28.17 per accommodation, per night

The resort fee includes:

  • Internet access

We've listed all charges provided to us by the property.

The property's resort fee includes a daily USD 10 food and beverage credit which can be used in the on-site restaurant or for in-room dining.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 50.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palomar Hotel San Diego
  • Palomar San Diego
  • San Diego Palomar
  • Palomar San Diego a Kimpton Hotel
  • Kimpton Palomar Diego, An Ihg
  • Kimpton Hotel Palomar San Diego
  • Kimpton Hotel Palomar San Diego, an IHG Hotel Hotel
  • Kimpton Hotel Palomar San Diego, an IHG Hotel San Diego
  • Kimpton Hotel Palomar San Diego, an IHG Hotel Hotel San Diego

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.