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Hotel Primera

2.5 star property
Hotel near San Ysidro Border Crossing in San Ysidro

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Photo gallery for Hotel Primera

Shopping mall
Exterior
Exterior
Desk, blackout drapes, iron/ironing board, free WiFi
Combined shower/tub, deep soaking tub, free toiletries, hair dryer
Reviews
3.4

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
190 E Calle Primera, San Ysidro, CA, 92173
  • Popular LocationLas Americas Premium Outlets6 min walk
  • Popular LocationSan Ysidro Border Crossing4 min drive
  • Popular LocationCentro Cultural Tijuana4 min drive
  • AirportSan Diego, CA (SAN-San Diego Intl.)28 min drive

Room options

Deluxe Double Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room, 1 King Bed, Accessible

Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Single Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room

Deluxe Single Room | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Single Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Motel 6 San Ysidro, CA - San Diego - Border
Pet friendly
Parking included
Free WiFi
Air conditioning
3.4 out of 5, (1003)
The price is $94
per night
$105 total
includes taxes & fees
Jun 9 - Jun 10
Motel 6 San Ysidro, CA - San Diego - Border

About the neighborhood

San Ysidro

In shopping district.With a stay at this well-placed hotel, you'll be half a mile (1 km) from Las Americas Premium Outlets and within 3 miles (5 km) of San Ysidro Border Crossing. Tijuana Customs - Garita El Chaparral and Tijuana Wax Museum are also within 2 miles (3 km).

What's nearby

  • Las Americas Premium Outlets - 6 min walk
  • San Ysidro Border Crossing - 4 min drive
  • Centro Cultural Tijuana - 4 min drive
  • Plaza Rio Commercial Center - 5 min drive
  • Av Revolución - 5 min drive

Getting around

  • San Ysidro Transit Center Station - 9 min drive
  • San Diego Santa Fe Depot - 17 min drive
  • Tijuana Intl. Airport (TIJ) - 24 min drive

Restaurants

  • Jamba Outlets at the Border - 15 min walk
  • Jack In The Box - 2 min drive
  • Starbucks - 8 min walk
  • McDonald's - 11 min walk
  • Foodcourt - 9 min walk

About this property

Hotel Primera

Hotel near San Ysidro Border Crossing in San Ysidro
WiFi is free in public spaces. There's an onsite business center. An outdoor pool, a terrace, and multilingual staff are also featured at the business-friendly Hotel Primera. Self parking is free.

This San Ysidro hotel is smoke free.

  • 97 guestrooms or units
  • 2 levels
  • 5 buildings
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • ATM
  • No smoking on site
  • Water dispenser
Hotel Primera offers 97 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This San Ysidro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Languages

English, Spanish

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Designer stores
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

Property is also known as

San Ysidro Travelodge
Travelodge Motel San Ysidro
Travelodge San Ysidro
Travelodge San Ysidro Hotel San Ysidro
Travelodge San Ysidro Motel
Travelodge Wyndham San Ysidro Motel
Travelodge Wyndham San Ysidro
San Ysidro Super 8
Super Eight San Ysidro
Hotel Primera Hotel
Hotel Primera San Ysidro
Hotel Primera Hotel San Ysidro
Travelodge by Wyndham San Ysidro

Frequently asked questions

How close is Hotel Primera to the airport?

Hotel Primera is 7.3 mi (24-min drive) away from the Tijuana Intl. Airport (TIJ) airport, the closest popular airport to the property.

Does Hotel Primera have an airport shuttle?

Airport shuttle services are not available at Hotel Primera.

How close is Hotel Primera to the beach?

This hotel is 13.7 mi (18-min drive) from Coronado Beach and 6.3 mi (19-min drive) from Imperial Beach. Don't forget your sunscreen!

Does Hotel Primera offer free breakfast?

Hotel Primera does not offer free breakfast.

Is there a casino at Hotel Primera?

No, there is no casino at this hotel, but Caliente Racetrack Casino (7-min drive) and Caliente Casino (12-min drive) are nearby.

What time is check-in at Hotel Primera?

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM. Early check-in costs USD 25.00 (subject to availability).

Is there free parking at Hotel Primera?

This hotel offers free self parking.

Does Hotel Primera have a pool?

Hotel Primera features an outdoor pool.

Does Hotel Primera have a spa?

There are no spa services available at this hotel.

How close is Hotel Primera to downtown San Ysidro?

Hotel Primera is 0.2 mi away from San Ysidro.

Hotel Primera Reviews

Reviews

3.4
Rating 10 - Excellent. 45 out of 607 reviews" "
Rating 8 - Good. 21 out of 607 reviews" "
Rating 6 - Okay. 39 out of 607 reviews" "
Rating 4 - Poor. 73 out of 607 reviews" "
Rating 2 - Terrible. 429 out of 607 reviews" "

3.4/10

Cleanliness

4.2/10

Staff & service

3.0/10

Amenities

3.2/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

2/10 Terrible

Luis Alberto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is practically trashed, broken doors, furniture, the toilet was loose, the manager is awesome but the hotel looks like abandoned or vandalized definitely not coming back

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refund
I check in at the hotel, but when I arrived to the room, I found it really dirty and in terrible conditions. I tell to the lady at the front desk about the situation. She offered me another room but, the rooms were in the same bad and dirty situation. I have pictures of the room as a proof. I asked to the lady at the front desk for a refund, but she said that Hotels.com needs to pay back the money. When I asked at the chat of the website of Hotels.com, the lady who was trying to helped me, she called to the hotel. Unfortunately, the hotel said that I didn´t complain at all and because of that they won´t refund. However it is not true. Then, I received a $50 dolars coupon from Hotels.com, which is no even half of what I paid ($243). I am asking for a 100% refund. The people who is working at Primera Hotel know the terrible conditions they offer to the customers, but they don´t care. I left the hotel because I didn´t feel safe and I didn´t feel confortable.
Stayed 2 nights in Nov 2022

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEWARE DO NOT GO!!!!
Place is completely rundown in the room. There’s no blankets for the bed sheets on the bed were filthy. there’s no toilet paper there’s no towels the shower my key card kept getting desynchronized I go to reprogram it and some random guy reprograms it for me. Worst place I’ve ever stayed at in my life.
Stayed 2 nights in Nov 2022

2/10 Terrible

Karla

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything is horrible there. Expedia shouldn't even have that hotel in their site. Poor in everything.The worse place! Horrible customer service

2/10 Terrible

Koji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures do not look remotely the same. The pictures online are extremely old. The place needs updates with everything. There are no towels or toilet paper in the room. You have to request it at the front desk but they don't tell you. All linnens are stained and dirty. Tv doesnt work. Its loud with the residents they have living there. They have no respect for guests. You literally pay cheap and you get cheap. Spent the extra money for another place. This is not good at all.
Stayed 1 night in Nov 2022

4/10 Poor

Benjamin de

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Floors were duty, sheets where duty, bathroom had mold, microwave was burn inside, no toilet paper, no towels, when I went to the front desk to ask for toilet paper, they just said we don't have any.
Stayed 1 night in Nov 2022

2/10 Terrible

Rigoberto

2/10 Terrible

Mary

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I should’ve known from the minute we parked at this property that it was going to be horrible. But It was late and we were tired so we booked at the first hotel that came up without looking at the reviews. The minute we walked into the room, there was a STRONG smell of sewage. There were no pillows or blankets & I honestly thought we were in the wrong room. Walking into the bathroom where the smell was extremely bad, there was a missing light bulb above the sink, a bucket full of water under the sink that had been there for who knows how many days, the sink was STILL leaking and coming into the floor. Also, the toilet was not flushed from I’m assuming the last person that was in there, no toilet paper & there was no shower curtain. I had seen enough and upon walking out my husband also mentioned the furniture being old and chipped away, and the light switch covers that were missing. We went to the receptionist and let her know we could NOT take that room, and she was not surprised as if this is a daily response they get. She then told me she hopes Expedia returns our money. There was another customer in there getting their room key overhearing us & upon waiting for our Uber, we see the same customer walking angrily to the front office and he mentions to us how horrible the room is. Horrible area, horrible room, horrible staff.
Stayed 1 night in Nov 2022

2/10 Terrible

PHILIP, LONG BEACH

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is horrible. coackroaches everywhere in the beds gross
Stayed 1 night in Nov 2022

2/10 Terrible

Claudia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities