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4.4 out of 5

"Easy, fast and friendly check-in and staff. Great location and value. " More

By a verified traveler on Sat 26 Feb 2022

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Hotel Description

Hotel near Santa Barbara Bowl in Santa Barbara

Historic Downtown Santa Barbara stay

Your stay at this Historic Downtown Santa Barbara hotel places you within 2 miles (3 km) of Santa Barbara Bowl and Stearns Wharf. Santa Barbara County Courthouse and Santa Barbara City College are also within 2 miles (3 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Traveling on business? Take advantage of the business center, laundry service, and valet parking. Self parking, a terrace, and a computer station are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 61 guestrooms also offer free WiFi and LCD TVs with cable channels. Room service, free local calls, and hair dryers are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$254* Per night/room May 23 - May 24

Room, 2 Queen Beds, Accessible (Wheelchair)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Express Santa Barbara, an IHG Hotel ratings based on 18 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Santa Barbara, an IHG Hotel

Everyone (4) Family (7)
5 out of 5
Easy, fast and friendly check-in and staff. Great location and value.

Posted by , from San Jose on Feb 26, 2022

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Comment from Hotel Management

Mar 5, 2022 by Branden

Thank you for your candid review of your stay at our hotel. Your feedback is highly valued and helps us make decisions regarding improvements and updates to our facilities.

4 out of 5
I would consider staying here again if my check in experience was better .

Posted by on Jul 12, 2021

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Comment from Hotel Management

Aug 1, 2021 by Branden

Thank you for your candid review of your stay at our hotel. We sincerely apologize that your experience was not up to our standards. Your feedback is highly valued and helps us make decisions regarding improvements and updates to our facilities. Regards, Branden Front Office Manager

2 out of 5
Let me start by saying when I got to the hotel I was greeted by Evan at the front desk. He was pleasant and seemed to be very knowledgeable. My experience took a turn for the worse. I had an issue with my check in that took up my first evening in Santa Barbara. We finally got checked in and started our trip. We had two rooms at the hotel. On five different occasions we had to go back to the front desk because our room key did not work. I have never had that issue at any other hotel . It was ridiculous and annoying !!!! Our rooms on the 2nd and 3rd floor were quiet until Friday night. A group stayed in the hall being extremely loud and arguing. I think it should be the hotel's responsibility to intervene in that situation. The King sized room was a bit small ,but I didn't go there to hang out in my room. It was clean and decorated nicely. The location was really the best part .You can walk to everything and I would advise that ,because parking can be difficult. With all that being said I might consider staying there again . I booked with a third party and gave my CC info for a deposit. They didn’t take that . Instead upon check in they charged me for my rooms in full. I’ve never had that happen before and I travel a lot. I used 2 CC for 2 different rooms. I checked out and one card now has 3 pending charges for two rooms . I’m not clear on why they didn’t process the payment with the cards given for the two separate rooms. I will update this review after I see what happens.

Posted by on Jul 12, 2021

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Comment from Hotel Management

Aug 1, 2021 by Branden

Thank you for your candid review of your stay at our hotel. We sincerely apologize that your experience was not up to our standards. Your feedback is highly valued and helps us make decisions regarding improvements and updates to our facilities. Regards, Branden Front Office Manager

5 out of 5

Posted by on May 21, 2021

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5 out of 5

Posted by on Feb 21, 2021

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Comment from Hotel Management

Mar 6, 2021 by Erika M

Thank you for staying with us! We are delighted that you enjoyed your stay.

5 out of 5
I enjoyed the stay and the friendly staff. Continental breakfast was huge plus

Posted by on Oct 29, 2019

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Comment from Hotel Management

Nov 3, 2019 by Social Media Manager

Thank you for your review and five-star rating. Our team is glad you liked our friendly staff and complimentary hot breakfast. We hope to welcome you back for a future stay.

5 out of 5
The property was very nice. The staff even better. The hotel is a ten minute walk to the beach. State street is around the corner where there is a lot to do.

Posted by , from Baldwin Park on Sep 28, 2019

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Comment from Hotel Management

Oct 3, 2019 by Social Media Manager

Thank you for your review and five-star rating. We are thrilled you liked our property, friendly staff, and convenient downtown locale. Our team hopes to welcome you back for a future stay.

4 out of 5
Great location. Dog friendly. Staff was very helpful.

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 23, 2019 by Social Media Manager

Thank you for your review and for choosing the Holiday Inn Express Santa Barbara. We are thrilled you liked our locale, dog-friendly experience, and helpful staff. Our team hopes to welcome you back for a future stay.

5 out of 5
Accessibility to all the attractions and the beach is really nice

Posted by on Apr 18, 2019

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Comment from Hotel Management

Apr 23, 2019 by Social Media Manager

Thank you for your five-star rating. Our team is thrilled you liked our central locale, and we hope to welcome you back for a future stay.

5 out of 5

Posted by on Dec 27, 2018

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Comment from Hotel Management

Dec 28, 2018 by Social Media Manager

Thank you for your five-star rating; we hope to welcome you back for a future stay.

About the Holiday Inn Express Santa Barbara, an IHG Hotel

Location 17 W Haley St, Santa Barbara, CA 93101

Property Features

A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Express Santa Barbara, an IHG Hotel. Parking is available for a fee. You'll have access to the outdoor pool at a partner property. Smoking is allowed in designated areas at this Santa Barbara hotel.

  • 1 building
  • 61 guestrooms or units
  • 3 levels
  • Built in 1917
  • Buffet breakfast (free)
  • Towels for the beach
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Santa Barbara Station (0.7 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Holiday Inn Express Santa Barbara, an IHG Hotel offers 61 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Free bicycles on site
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 45 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 19 per night
  • Valet parking fee: USD 19 per night
  • Pet fee: USD 45 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Santa Barbara
  • Holiday Inn Express Santa Barbara
  • Santa Barbara Holiday Inn Express
  • Holiday Inn Express Santa Barbara Hotel Santa Barbara
  • Holiday Inn Santa Barbara
  • Santa Barbara Holiday Inn
  • Holiday Inn Express Santa Barbara Hotel

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.