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4.0 out of 5

"I didnt like that they didnt give me a room with a bath tub like i requested and i dont like that they don't give you snacks anymore " More

By a verified traveler on Sat 02 Apr 2022

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Hotel Description

3.5-star hotel near California's Great America

Close to airport

You'll find California's Great America and Santa Clara Convention Center within 2 miles (3 km) of this hotel. Also, Levi's Stadium is within 3 miles (5 km) and Santa Clara University is within 6 miles (10 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and WiFi in public areas. Enjoy the 24-hour gym and free cooked-to-order breakfast each morning.

Studio, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$136* Per night/room Dec 16 - Dec 17

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Double Beds, Mountain View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Embassy Suites by Hilton Santa Clara Silicon Valley ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton Santa Clara Silicon Valley

Everyone (6) Family (6)
4 out of 5

Posted by on Aug 16, 2022

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3 out of 5
I didnt like that they didnt give me a room with a bath tub like i requested and i dont like that they don't give you snacks anymore

Posted by on Apr 2, 2022

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5 out of 5
The continental breakfast, where you can order eggs with cook

Posted by on Aug 30, 2021

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1 out of 5
Hotel was clean, room was spacious and well appointed. My MAJOR complaint was that at no point during my stay was HOT WATER available. After waiting for 15 minutes (yes I timed it) I ended up taking a cold shower. Next morning same issue. When I told the front desk the response was "we are sorry about that, did you enjoy your stay" I checked out in disgust.

Posted by on Feb 19, 2021

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5 out of 5
Very clean and staff was amazing. Good location as well.

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 6, 2020 by Leisha S.

Thank you for an amazing review! We truly appreciate your feedback and hope to see you again in the near future!

5 out of 5
Excellent getaway for a weekend, very relaxing comfortable stay in their soft and fluffy bed. Staff are helpful, accommodating. This is my 2nd time to stay here and will definitely be staying here again.

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 18, 2019 by Leisha S.

Thank you for your review. We are glad to hear you enjoyed your stay with us. We appreciate your feedback and hope to see you again in the near future!

5 out of 5
Everything was great! Love the complimentary breakfasts! Paso Robles, CA

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 3, 2019 by Leisha S.

Thank you for your review! We truly appreciate your feedback!

5 out of 5
Great service, helpful and attentive personnel . I got help with my luggage, I couldn’t get it in the cabin and one of the customer service associates helped me out.

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 18, 2019 by Zuleym Javier

Thank you for taking the time to complete our guest satisfaction survey. We are thrilled to see that you enjoyed your time at the hotel. On behalf of our entire staff at Embassy Suites we thank you for your business and we hope to see you again when your travels bring you back to the area!

4 out of 5

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 17, 2019 by Leisha S.

Thank you for your review. We appreciate your feedback!

4 out of 5
Great room, Breakfast was better than any other hotel I have stayed at.

Posted by on Nov 28, 2018

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Comment from Hotel Management

Dec 5, 2018 by Leisha S.

Thanks for staying with us. We appreciate your feedback!

About the Embassy Suites Santa Clara - Silicon Valley/Great America

Location 2885 Lakeside Dr, Santa Clara, CA 95054

Property Features

Embassy Suites by Hilton Santa Clara Silicon Valley offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is available in public spaces for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 962 square feet (89 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Santa Clara Silicon Valley. Parking is available for a fee. This 3.5-star Santa Clara hotel is smoke free.

  • 1 building
  • 258 guestrooms or units
  • 10 levels
  • 962 sq ft of conference space
  • 89 sq m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge)

Transport

  • Train station: Sunnyvale Lawrence Station (3 km / 1.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites by Hilton Santa Clara Silicon Valley offers 258 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 42-inch plasma televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Santa Clara hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.

Valley Plaza Cafe - Onsite restaurant. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Protective clothing is available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 11.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: USD 11.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 21 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Santa Clara Silicon Valley/Great America
  • Embassy Suites Silicon Valley/Great
  • Embassy Suites Silicon Valley/Great Hotel
  • Embassy Suites Silicon Valley/Great Hotel Santa Clara America
  • Embassy Suites Santa Clara Silicon Valley/Great America Hotel
  • Embassy Suites Silicon Valley/Great America Hotel
  • Embassy Suites Santa Clara Silicon Valley/Great America Hotel
  • Embassy Suites Silicon Valley/Great America Hotel
  • Embassy Suites Santa Clara Silicon Valley/Great America
  • Embassy Suites Silicon Valley/Great America
  • Hotel Embassy Suites Santa Clara - Silicon Valley/Great America
  • Embassy Suites Santa Clara Silicon Valley/Great America
  • Embassy Suites by Hilton Santa Clara Silicon Valley Hotel
  • Embassy Suites by Hilton Santa Clara Silicon Valley Santa Clara

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.