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4.2 out of 5

"May was very helpful and accommodating. Property is conveniently located. " More

By a verified traveler on Tue 18 Feb 2020

Hotel Description

Hotel near Santa Clara University in Santa Clara

Close to airport

Within 2 miles (3 km) of this Santa Clara hotel, you'll find Santa Clara University and Avaya Stadium. Also, Winchester Mystery House is within 3 miles (5 km) and Levi's Stadium is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Express check-out, a computer station, and luggage storage are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 43 guestrooms also offer free WiFi and LED TVs with cable channels. Room service, hydromassage showerheads, and coffee/tea makers are also available.

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$90* Per night/room Dec 4 - Dec 5

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

SureStay Plus by Best Western Santa Clara Silicon Valley ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SureStay Plus by Best Western Santa Clara Silicon Valley

Everyone (12) Family (2)
5 out of 5
May was very helpful and accommodating. Property is conveniently located.

Posted by , from Honolulu on Feb 18, 2020

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Comment from Hotel Management

Mar 23, 2020 by SureStay Plus

Good Day Mam/Sir, Thank you for choosing our hotel and for this review. Hope to see you again in the future.

4 out of 5
I liked the friendly staffs and its location. I also liked the spacious beds.

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 14, 2019 by jun

Dear Anonymous, Thank you for choosing Surestay plus Santa Clara, and thank you for your time by posting your positive review. We appreciate your comments, we are so happy that you enjoyed your stay. Thank you, and hope to see you again.

5 out of 5
Staff was so nice and helpful, very hospitable. My room was beautiful and clean. The breakfast was great.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 6, 2019 by SureStay Plus

Hello, Thank you for your stay and your wonderful comments! Best Regards, Shami SureStay Plus Santa Clara

3 out of 5
.hot day. Ice machine out of ice. good breakfast very clean room. a little noisy with traffic

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jun 17, 2019 by edith

Thank you for staying with us,.. sorry for the ice machine problem.. have a good day..

5 out of 5

Posted by on Mar 3, 2019

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Comment from Hotel Management

Apr 8, 2019 by edith

Hello, Thank you..

5 out of 5
newly remodeled. 10 min to SJC.Just what we needed

Posted by , from GA on Sep 19, 2018

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Comment from Hotel Management

Sep 20, 2018 by JOE

Hi Big D We appreciate so much your rating for us. It is nice to know that our guests like our newly renovated rooms. Its worth the time, money and effort for completing this upgrade. Our hotel for longest time has been a haven for SC University families, its an ideal place to stay and gives them lots of convenience going to and fro in the campus for various activities all year round. Again, Thanks a lot

4 out of 5

short , o,k

Pros: nice bed, accommodating and responsible staff
Cons: more soap better review of tub
Location: nice dinner close to airport
dirty foot prints in tub Otherwise very good. Staff helpful towels too few and too small

Posted by , from Vermont on Jun 6, 2018

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Comment from Hotel Management

Jun 7, 2018 by JOE - Guest Service Associate

We appreciate so much your review on us we always consider this a valuable tool to work on our conscious effort for a continuous process improvement and the ability to sustain them. Again thank you for your feedback

5 out of 5

Nice hotel in the heart of Silicon Valley

Pros: - Location (close to Caltrain station and San Jose airport) - Free Wi-Fi and parking - Breakfast choices - Friendly and helpful staff
We booked this hotel for a week-long stay in the Silicon Valley/San Francisco area. This hotel is within minutes of all Silicon Valley companies, and is half a mile away from the Santa Clara Caltrain station, which allows you to easily go to San Francisco. Hotel rooms are clean, neat and spacious. They offer complimentary breakfast, with many options. Staff is very friendly... they made us feel really welcome, and gave us excellent advice about places to visit. Would definitely book this hotel again!

Posted by , from Cali, Colombia on Jul 17, 2017

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Comment from Hotel Management

Jul 25, 2017 by Dhez

Dear Juan, Thank you so much for your review of The Mission Inn Santa Clara. I am pleased to hear you enjoyed the location, free wi-fi, parking, and complimentary breakfast. It's something our staff takes great pride in, so we value your feedback, We hope you will visit us again. Sincerely, Dhez M. Operations Manager

4 out of 5

Old school hotel, attentive staff

Pros: Staff was attentive, with very comfortable room and beds and free parking.
Cons: They advertise a buffet breakfast which it is not! It is a continental breakfast, which was fine for us that day. Cereal, juice, fruit, bread.
Location: Within 10minutes of San Jose airport. Very convenient.
Quaint hotel on a busy street, but interestingly quiet. We arrived at 5pm on a very hot day inland and the AC was out. The staff worked quickly, replacing it to find that one did not work either. I was considering getting another hotel as they were booked, but they sprang into action and brought another unite which they quickly installed and within a few minutes it was cooling beautifully. We went out to get gas for the car and water for us and returned to a very pleasantly cool room. Sorry not to get the names of those who worked hard to please, but I would recommend this hotel to anyone, if they want a quaint experience and great staff! Just know it is old school ~ exterior room doors, not interior as more modern hotels.

Posted by , from Central Texas on Jun 28, 2017

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Comment from Hotel Management

Jul 6, 2017 by Dhez R.

Dear Ms. Sheryl, Thank you for your positive review, and compliments about our staff. Your feedback is very important to us as we strive to provide excellent service for every customer. It will be our pleasure to welcome you again. On behalf of the entire staff and management we thank you for staying at The Mission Inn. Dhez R. General Manager

3 out of 5

Needs some TLC.

Pros: The location was handy, it is a smaller hotel and was quiet at night.
Cons: The bathroom tiles needed more cleaning. Having a working, not loose and worn out outlet near the desk would be helpful. The breakfast buffet.
Location: It is very close to the Mission at Santa Clara, on the Santa Clara University campus. There is free parking and the grounds are beautiful.
The hotel is a little past its prime. Starting with the large fogged window in the lobby. Mediocre breakfast buffet and worn out electrical outlets on the desk in the room. Staff are courteous and helpful.

Posted by , from Olympia WA on Apr 26, 2017

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About the SureStay Plus by Best Western Santa Clara Silicon Valley

Location 859 El Camino Real, Santa Clara, CA 95050

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. The business-friendly SureStay Plus by Best Western Santa Clara Silicon Valley also features coffee/tea in a common area, express check-out, and a safe deposit box at the front desk. Self parking is free. This Santa Clara hotel is smoke free.

  • 43 guestrooms or units
  • 2 levels
  • 3 buildings
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Norman Y. Mineta San Jose Intl. Airport (SJC) (7.2 km / 4.5 mi)
  • Train station: Santa Clara Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

SureStay Plus by Best Western Santa Clara Silicon Valley offers 43 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 49-inch LED televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Debit cards

Hotel Names

  • Inn Santa Clara
  • Mission Inn Santa Clara
  • Santa Clara Mission
  • Santa Clara Mission Inn
  • Days Inn Santa Clara Hotel Santa Clara
  • Mission Santa Clara
  • SureStay Plus Best Western Santa Clara Silicon Valley Motel
  • SureStay Plus Best Western Silicon Valley Motel
  • SureStay Plus Best Western Santa Clara Silicon Valley
  • SureStay Plus Best Western Silicon Valley
  • SureStay Plus by Best Western Santa Clara Silicon
  • SureStay Best Silicon Valley
  • SureStay Plus by Best Western Santa Clara Silicon Valley Hotel
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.