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4.2 out of 5

"Good location, dirty rooms- linoleum floors throughout looked like they hadn’t been mopped in a long time. Thin walls made neighbors’ conversations f ... " More

By a verified traveler on Wed 24 May 2023

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Hotel Description

Hotel near Santa Clara University in Santa Clara

Close to airport

You'll be within half a mile (1 km) of Santa Clara University and 2 miles (3 km) of PayPal Park with a stay here. Also, Winchester Mystery House is within 3 miles (5 km) and SAP Center at San Jose is within 6 miles (10 km).

Free perks

Free self parking is available and the hotel's front desk is staffed around-the-clock. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A business center, express check-out, and luggage storage are also on offer.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$104* Per night/room Apr 4 - Apr 5

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

SureStay Plus by Best Western Santa Clara Silicon Valley ratings based on 17 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SureStay Plus by Best Western Santa Clara Silicon Valley

Everyone (12) Couples (1) Family (2)
5 out of 5

Posted by on Sep 25, 2023

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Comment from Hotel Management

Oct 18, 2023 by Dean

Thank you for your great review, we look forward to your next visit!

3 out of 5
Good location, dirty rooms- linoleum floors throughout looked like they hadn’t been mopped in a long time. Thin walls made neighbors’ conversations feel like we were included. Nice staff, simple breakfast.

Posted by , from Cedar Park on May 24, 2023

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Comment from Hotel Management

May 24, 2023 by Dean

Thank you for your perspective and input. We take all comments to heart and hope to exceed your expectations if there is a future stay.

5 out of 5
May was very helpful and accommodating. Property is conveniently located.

Posted by , from Honolulu on Feb 18, 2020

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Comment from Hotel Management

Mar 23, 2020 by SureStay Plus

Good Day Mam/Sir, Thank you for choosing our hotel and for this review. Hope to see you again in the future.

4 out of 5
I liked the friendly staffs and its location. I also liked the spacious beds.

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 14, 2019 by jun

Dear Anonymous, Thank you for choosing Surestay plus Santa Clara, and thank you for your time by posting your positive review. We appreciate your comments, we are so happy that you enjoyed your stay. Thank you, and hope to see you again.

5 out of 5
Staff was so nice and helpful, very hospitable. My room was beautiful and clean. The breakfast was great.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 6, 2019 by SureStay Plus

Hello, Thank you for your stay and your wonderful comments! Best Regards, Shami SureStay Plus Santa Clara

3 out of 5
.hot day. Ice machine out of ice. good breakfast very clean room. a little noisy with traffic

Posted by on Jun 13, 2019

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Comment from Hotel Management

Jun 17, 2019 by edith

Thank you for staying with us,.. sorry for the ice machine problem.. have a good day..

5 out of 5

Posted by on Mar 3, 2019

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Comment from Hotel Management

Apr 8, 2019 by edith

Hello, Thank you..

5 out of 5
newly remodeled. 10 min to SJC.Just what we needed

Posted by , from GA on Sep 19, 2018

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Comment from Hotel Management

Sep 20, 2018 by JOE

Hi Big D We appreciate so much your rating for us. It is nice to know that our guests like our newly renovated rooms. Its worth the time, money and effort for completing this upgrade. Our hotel for longest time has been a haven for SC University families, its an ideal place to stay and gives them lots of convenience going to and fro in the campus for various activities all year round. Again, Thanks a lot

4 out of 5

short , o,k

Pros: nice bed, accommodating and responsible staff
Cons: more soap better review of tub
Location: nice dinner close to airport
dirty foot prints in tub Otherwise very good. Staff helpful towels too few and too small

Posted by , from Vermont on Jun 6, 2018

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Comment from Hotel Management

Jun 7, 2018 by JOE - Guest Service Associate

We appreciate so much your review on us we always consider this a valuable tool to work on our conscious effort for a continuous process improvement and the ability to sustain them. Again thank you for your feedback

5 out of 5

Nice hotel in the heart of Silicon Valley

Pros: - Location (close to Caltrain station and San Jose airport) - Free Wi-Fi and parking - Breakfast choices - Friendly and helpful staff
We booked this hotel for a week-long stay in the Silicon Valley/San Francisco area. This hotel is within minutes of all Silicon Valley companies, and is half a mile away from the Santa Clara Caltrain station, which allows you to easily go to San Francisco. Hotel rooms are clean, neat and spacious. They offer complimentary breakfast, with many options. Staff is very friendly... they made us feel really welcome, and gave us excellent advice about places to visit. Would definitely book this hotel again!

Posted by , from Cali, Colombia on Jul 17, 2017

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Comment from Hotel Management

Jul 25, 2017 by Dhez

Dear Juan, Thank you so much for your review of The Mission Inn Santa Clara. I am pleased to hear you enjoyed the location, free wi-fi, parking, and complimentary breakfast. It's something our staff takes great pride in, so we value your feedback, We hope you will visit us again. Sincerely, Dhez M. Operations Manager

About the SureStay Plus by Best Western Santa Clara Silicon Valley

Location 859 El Camino Real, Santa Clara, CA 95050

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. SureStay Plus by Best Western Santa Clara Silicon Valley also features coffee/tea in a common area, express check-out, and a front-desk safe. Self parking is free. This Santa Clara hotel is smoke free.

  • 43 guestrooms or units
  • 2 levels
  • 3 buildings
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Santa Clara Station (1.1 km / 0.7 mi)
  • Parking: Free self parking

Room Amenities

SureStay Plus by Best Western Santa Clara Silicon Valley offers 43 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. 49-inch LED televisions come with premium cable channels. Housekeeping is provided daily.

  • In-room dining
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Hotel Names

  • Inn Santa Clara
  • Mission Inn Santa Clara
  • Santa Clara Mission
  • Santa Clara Mission Inn
  • Days Inn Santa Clara Hotel Santa Clara
  • Mission Santa Clara
  • SureStay Plus Best Western Santa Clara Silicon Valley Motel
  • SureStay Plus Best Western Silicon Valley Motel
  • SureStay Plus Best Western Santa Clara Silicon Valley
  • SureStay Plus Best Western Silicon Valley
  • SureStay Plus by Best Western Santa Clara Silicon
  • SureStay Best Silicon Valley
  • SureStay Plus by Best Western Santa Clara Silicon Valley Hotel
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.