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4.2 out of 5

"We had a great stay. The receptionist was very nice, she checked us in within 5 minutes. The room was clean and had everything we needed. The pool was ... " More

By a verified traveler on Sat 07 Aug 2021

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Hotel Description

3.5-star romantic hotel near Henry Cowell Redwoods State Park

Near the airport

You'll be within 3 miles (5 km) of Henry Cowell Redwoods State Park and 6 miles (10 km) of Roaring Camp Railroads with a stay here. Pacific Avenue and Santa Cruz Wharf are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 5 conference rooms, as well as the 24-hour business center and free WiFi in public areas. There's a 24-hour gym on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, comfy beds

The 178 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include free WiFi and MP3 docks.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$125* Per night/room Jan 24 - Jan 25

Room, 1 King Bed, Allergy Friendly

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Allergy Friendly

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Santa Cruz/Scotts Valley ratings based on 22 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Santa Cruz/Scotts Valley

Everyone (11) Couples (2) Family (11)
5 out of 5
4stars

Posted by , from LAKEVIEW on Jan 6, 2022

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Comment from Hotel Management

Jan 11, 2022 by ashley

Thank you!

5 out of 5
We had a great stay. The receptionist was very nice, she checked us in within 5 minutes. The room was clean and had everything we needed. The pool was well kept and the water was warm. We ordered dessert one night and it was very good. The location was excellent will definitely be coming back again and recommending to friends.

Posted by on Aug 7, 2021

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Comment from Hotel Management

Aug 11, 2021 by ashley

It was truly a pleasure to have you visit. We are delighted to learn that you enjoyed your visit. We are very grateful for your kind feedback! We look forward to your next trip with us!

5 out of 5

Posted by on Jul 25, 2021

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5 out of 5

Posted by on Aug 15, 2020

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Comment from Hotel Management

Aug 16, 2020 by Ashley

Thank you for the great review! Have a great weekend!

5 out of 5

Posted by on Jul 28, 2020

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Comment from Hotel Management

Jul 28, 2020 by Ashley

Thank you for your feedback!

2 out of 5
Room was very dusty lint balls were flying all over the room from the bed and tv did not work even after having maintenance dispatched to the room

Posted by , from Antelope ca on Jun 22, 2020

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Comment from Hotel Management

Jun 22, 2020 by Ashley

Thank you for taking the time to share feedback. We are disappointed to learn that we did not exceed your expectations. We will follow up on the areas where we fell short and will take corrective action. We are deeply sorry. Please forgive us. We hope that you will give us another try when next you are in the Santa Cruz area. Have a wonderful week.

4 out of 5

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 23, 2020 by Ashhley

Thank you for the kind review. We appreciate the fact that you chose our hotel for your stay in Santa Cruz. We are very grateful for your kind feedback! We hope that you will return soon. Have a wonderful week! Ashley

4 out of 5
Had a good experience, thank you! Really enjoyed the trees.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 16, 2020 by Ashley

Thank you so much for the warm feedback! Our entire team is delighted to learn that you had a great stay. We look forward to having you back! Have a wonderful week!

5 out of 5
Friendly, clean, convenient location. Restaurant has great dinner and drinks.

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 28, 2020 by Ashley

Thank you so very much for taking a moment to tell us about your experience!

3 out of 5

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 22, 2020 by Ramy De Miro

Thank you for taking the time to give us a score!

About the Hilton Santa Cruz/Scotts Valley

Location 6001 La Madrona Drive, Scotts Valley, CA 95060

Property Features

Hilton Santa Cruz/Scotts Valley offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 7000 square feet (650 square meters) and includes conference space. The business-friendly Hilton Santa Cruz/Scotts Valley also features a terrace, a garden, and laundry facilities. This 3.5-star Scotts Valley hotel is smoke free.

  • 1 building
  • 178 guestrooms or units
  • 6 levels
  • 7000 sq ft of conference space
  • 650 sq m of conference space
  • Built in 1999
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Hilton Santa Cruz/Scotts Valley offers 178 accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Renovation of all guestrooms was completed in January 2016.

  • Pillowtop beds
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (surcharge)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Stonehouse Bar and Grill - This restaurant specializes in Californian cuisine and serves light fare only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 8 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Car recommended
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Pets cannot be left unattended
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 8
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16.95 and USD 25.00 for adults, USD 14.95 and USD 20.00 for children (approximately)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Cruz
  • Hilton Santa Cruz
  • Hilton Santa Cruz Hotel
  • Hilton Santa Cruz Hotel Scotts Valley
  • Hilton Santa Cruz Scotts Valley
  • Hilton Scotts Valley Santa Cruz
  • Santa Cruz Hilton Scotts Valley
  • Santa Cruz Scotts Valley
  • Santa Cruz Scotts Valley Hilton
  • Scotts Valley Santa Cruz
  • Hilton Santa Cruz Scotts Valley Hotel
  • Hilton Scotts Valley
  • Hilton Scotts Valley Hotel
  • Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz
  • Hilton Santa Cruz Scotts Valley
  • Hilton Santa Cruz/Scotts Valley Hotel
  • Hilton Santa Cruz/Scotts Valley Scotts Valley
  • Hilton Santa Cruz/Scotts Valley Hotel Scotts Valley

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.