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Hotel Description

Motel near Santa Ana Zoo in Tustin

In Tustin

Within 3 miles (5 km) of this Tustin motel, you'll find Santa Ana Zoo and The Market Place. Bowers Museum and Discovery Science Center are also within 6 miles (10 km).

Outdoor pool

An outdoor pool, free self parking, and concierge services are featured at this motel. WiFi in public areas is free. Multilingual staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 176 guestrooms also offer free WiFi and TVs with satellite channels. Other amenities include free local calls, hair dryers, and ironing boards.

Room, 1 Double Bed, Accessible

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$53* Per night/room Dec 1 - Dec 2

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Classic Room, Multiple Beds

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, Tower

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Key Inn & Suites ratings based on 13 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Key Inn & Suites

Everyone (11) Couples (1) Family (2)
4 out of 5
The lobby seemed clean and the staff was friendly. Its was strange that there were actually two hotel locations. But after they explain where the other location was it was easy. The room smelled like cigarettes and there was a small cockroach in the restroom.

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 1, 2019 by Customer Service

Thanks for the 4/5 rating! We're happy you had such a lovely stay with us! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

2 out of 5
This is one of the worst motels we have ever stayed in. Travelocity should check this motel out. The staff was not friendly, appeared to be distracted. Took almost 20 minutes to check in. The room had been cleaned, however, it needed to be remodeled. Bathroom facilities were in need of repair. Even the key card lock did not work properly. We will never stay there again.

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 18, 2019 by Customer Service

We appreciate you taking the time to share your feedback. We're disappointed to hear that your experience was tarnished by your interactions with some members of our team. Please know that we are dedicated to providing only the most attentive and courteous service to each individual staying in our hotel so we'll be sure to discuss your concerns moving forward. We hope you'll give us another opportunity to host you in the future for a more positive experience.

2 out of 5
Check in was fine but there were sleazy people hanging around the rooms, I killed a roach in bathtub and we were very uneasy about the surroundings. "Suite" was not worth the price.

Posted by , from Antelope Valley on Aug 3, 2019

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Comment from Hotel Management

Aug 5, 2019 by Customer Service

Dear Lura, We are deeply saddened that we were not able to provide you with the proper accommodation during your stay with us. Thank you for giving us the opportunity of having you as our guest. Please contact our Property General manager so that we can coordinate with your source of booking details of your reservation. Best Regards.

3 out of 5
Nice foliage, rooms were average. Cleanliness fair.

Posted by on Jul 30, 2019

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Comment from Hotel Management

Jul 31, 2019 by Customer Service

Thank you for taking the time to submit this feedback. We are very pleased to hear that you found your stay to be agreeable. We look forward to hosting you again so that we can share a better stay with you.

3 out of 5
The switch for the room didn't work and the drain from the sink comes out

Posted by on Apr 5, 2019

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Comment from Hotel Management

Apr 5, 2019 by Customer Service

We appreciate the feedback. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.

2 out of 5
No Hot water to have a shower all both morning and night.

Posted by on Feb 27, 2019

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Comment from Hotel Management

Feb 28, 2019 by Customer Service

We appreciate you taking the time to share this feedback with us. Thank you for bringing this to our attention. We're disappointed you had to experience this during your stay with us. Please know we have shared your comments regarding the water temperature during your time at our hotel with our team so we can address this issue. We hope that despite your last visit at our hotel, that you'll give us another opportunity to provide you with an enjoyable experience at our property.

1 out of 5

Posted by on Jan 30, 2019

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1 out of 5
had way to many noise complaints, carpet was soaking wet

Posted by on Jul 1, 2018

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2 out of 5
Very average in apparent cleanliness. 1st night no waste baskets in sight. 2nd night no wash cloths.

Posted by , from Reno NV on Apr 30, 2018

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2 out of 5

Disappointing

Pros: nothing
Cons: the amenities
Location: A Denney's and a Wendy's within walking distance.
No wash cloths, no coffee pot. Scary area. Not family hotel.

Posted by , from Ohio on Aug 10, 2016

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Property Features

Key Inn & Suites offers its guests an outdoor pool, multilingual staff, and concierge services. WiFi is free in public spaces. The business-friendly Key Inn & Suites also features ATM/banking services and beach/pool umbrellas. Free self parking is available. Smoking is allowed in designated areas at this Tustin motel.

  • 176 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (24 hours)
  • Staff is multilingual
  • Concierge
  • ATM
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orange County, CA (SNA-John Wayne) (11.2 km / 7 mi)
  • Train station: Tustin Station (5 km / 3.1 mi)
  • Parking: Free self parking

Room Amenities

Key Inn & Suites offers 176 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the motel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 1 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Hotel Names

  • Inn Key
  • Key Inn
  • Key Inn Tustin
  • Key Tustin
  • Key Inn Suites
  • Key Inn & Suites Motel
  • Key Inn & Suites Tustin
  • Key Inn & Suites Motel Tustin
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.