from the beginning the staff was very nice and accommodating, i got there 3 hours early and was able to check in within 15 mins! the room was very clean (they are small however perfect for solo or couple travel) it had a nice view of the downstairs patio accompanied by a huge mural. downstairs they have a full kitchen, library, common room, and bathrooms. the decor downstairs is a vibe! glow in the dark, comfy couches. and above all the rooftop bar! WOW! the view, the drinks, the staff, all amazing. i travel by myself and was welcomed by the staff and everyone who was there was very friendly. 10/10 would recommend, and i will be back!