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4.5 out of 5

"I thought that the continental breakfast should be included in price. The prices for the snacks were outrageous. " More

By a verified traveler on Mon 18 Oct 2021

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Hotel Description

3-star hotel near Palm Beach Outlets

Seaside stay

A stay at this Land of the Presidents hotel places you within half a mile (1 km) of Palm Beach Outlets and 3 miles (5 km) of Clematis Street. The Square and Palm Beach County Convention Center are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. There's a 24-hour gym on site, and laundry facilities and free newspapers are also offered.

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$141* Per night/room Dec 22 - Dec 23

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (With Drinks-Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn West Palm Beach I95 Outlets ratings based on 20 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn West Palm Beach I95 Outlets

Everyone (8) Couples (5) Family (10)
5 out of 5

Posted by on Aug 15, 2022

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5 out of 5

Posted by on Jun 20, 2022

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5 out of 5
I thought that the continental breakfast should be included in price. The prices for the snacks were outrageous.

Posted by , from ERIE on Oct 18, 2021

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Comment from Hotel Management

Oct 20, 2021 by Ebony Front Desk Supervisor

Hello Guest Stacy, thank you for taking the time to share your feedback. Our Hilton Honors program once you reach Gold or Diamond status you do have the option of comp breakfast for your stay. My apologies with your experience with breakfast. You can also book your stay that does include breakfast.

3 out of 5
The pillows were flat n horrible tossed and turned my whole stay when i asked if anything else was available i was told that was it the girl told me she gets a lot of complaints

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 11, 2021 by Ebony Front Desk Supervisor

Hello Valued Guest, thank you for taking the time to share your feedback with us. We are very disappointed to hear that we did not meet your expectations, and we did not exceed them. My complete apologies about the pillows in the room. We will do our best moving forward to change our guest experience. All the best. Ebony Front Desk Supervisor

1 out of 5

Posted by on Jul 18, 2020

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Comment from Hotel Management

Jul 24, 2020 by Ebony Front Desk Supervisor

Hello Valued Guest, Thank you for taking the time to share your feedback with us. We're sorry you were unhappy. We hope that you will return in the future so that we can make it right with you. All the best. Ebony Front Desk Supervisor

5 out of 5
Front desk women! They’re amazing! They deserve a raise Hilton

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 3, 2020 by Ebony Front Desk Supervisor

Hello Valued Guest, Thank you for that awesome review! Your comments will be shared with the entire staff. We look forward to having you back soon. All the best and be safe. Ebony Front Desk Supervisor

5 out of 5

Posted by on Jan 29, 2020

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Comment from Hotel Management

Feb 2, 2020 by Ebony Front Desk Supervisor

Hello Valued Guest, thank you for taking the time to share your feedback and leave us a 5 star rating. We truly do value all of our guest. We hope to see you soon in the future. All the best. Ebony Front Desk Supervisor

5 out of 5
Excellent location; Good to have free parking; Room very Clean.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 18, 2020 by Ebony Front Desk Supervisor

Hello Valued Guest, thank you for taking the time to post comments about your stay at the Hilton Garden Inn-Outlets. Our hotel has many enjoyable amenities and friendly staff. We hope that you will return in the near future. All the best. Ebony Front Desk Supervisor

5 out of 5
Bar and restaurant were very accommodating. The staff were great.

Posted by on Jan 11, 2020

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Comment from Hotel Management

Jan 13, 2020 by Ebony Front Desk Supervisor

Hello Valued Guest, thank you for taking the time to share your feedback. I am pleased that you enjoyed your stay at our New Hotel. Your comments will be shared with our entire team. We look forward to seeing you again soon. All the best. Ebony Front Desk Supervisor

4 out of 5
Easy access from the freeway. The room was quiet and clean. The adjacent garage is free and convenient.

Posted by on Dec 23, 2019

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Comment from Hotel Management

Dec 24, 2019 by Ebony Front Desk Supervisor

Hello Valued Guest. thank you for taking the time to post comments about your stay at the Hilton Garden Inn-Outlets. Our Hotel has many enjoyable amenities such as the major shopping and a lot of friendly staff members. We look forward to having you again very soon. Ebony Front Desk Supervisor

About the Hilton Garden Inn West Palm Beach - I95 Outlets

Location 1675 Palm Beach Lakes Blvd., West Palm Beach, FL 33401

Property Features

Hilton Garden Inn West Palm Beach I95 Outlets offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 1360 square feet (126 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Garden Inn West Palm Beach I95 Outlets. For a fee, parking is available. This 3-star West Palm Beach hotel is smoke free.

  • 190 guestrooms or units
  • 9 levels
  • 1360 sq ft of conference space
  • 126 sq m of conference space
  • Built in 2019
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: West Palm Beach Station (3.6 km / 2.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn West Palm Beach I95 Outlets offers 190 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. This West Palm Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Deep soaking tub
  • In-room dining (limited hours)
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

The Garden Grille - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.00 per person (approximately)
  • Self parking fee: USD 5 per night
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn West Palm Beach I95 Outlets Hotel
  • Hilton Garden Inn Outlets Hotel
  • Hilton Garden Inn Outlets
  • Hilton West Palm I95 Outlets
  • Hilton Garden Inn West Palm Beach I95 Outlets Hotel
  • Hilton Garden Inn West Palm Beach I95 Outlets West Palm Beach

You should know

  • Pool access available from 9:00 AM to 5:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.