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4.5 out of 5

"A very nice experience for the money. I am so glad I spent a little more ($18). The hotel was extremely clean and modern. Extremely easy to park an ... " More

By a verified traveler on Fri 01 Jan 2016

Hotel Description

3-star hotel near The Domain

In Austin

Your stay at this North Crossing hotel places you within 3 miles (5 km) of The Domain and Arboretum at Great Hills Mall. North Cross Mall and Norris Conference Centers are also within 3 miles (5 km).

Renovated in 2015

This hotel features a restaurant, an outdoor pool, and a bar/lounge. There's no skimping on freebies - guests receive free WiFi, free self parking, and a free area shuttle. A 24-hour business center, express check-in, and express check-out are also on offer.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 194 guestrooms offer free WiFi and free wired Internet, as well as cable TV. Free newspapers, hair dryers, and laptop-compatible safes are also available.

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Jan 31 - Feb 1

King, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

King, Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Austin Northwest Arboretum ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Austin Northwest Arboretum

Everyone (9) Couples (2) Family (3)
5 out of 5

Posted by on Sep 22, 2019

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Comment from Hotel Management

Oct 7, 2019 by Frank J.

Thanks for staying with us!

4 out of 5

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 9, 2019 by Jeff Nelson

Thank you for taking the time to share your experience with us!

5 out of 5
The most thing i like the friendly mannar of staffs there. the worst thing was the airconditioner inside room was too loud.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Sep 9, 2019 by Jeff Nelson

Thank you for taking the time to share your experience with us!

5 out of 5

Posted by on Jun 13, 2019

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5 out of 5
No coffeepot. The property is undergoing renovations now on the first floor.

Posted by on Jun 1, 2019

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5 out of 5
Clean comfortable room, biggest bathroom I’ve had in a hotel room! Looks like the rooms have been upgraded and they are so nice!! Will definitely book this hotel again when I come back to Austin!!

Posted by on Apr 23, 2019

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4 out of 5
I liked that the property had a large open bar and lobby area.

Posted by on Apr 15, 2019

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5 out of 5
Check in was easy and the night time manager was pleasant

Posted by , from Dallas on Mar 15, 2019

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4 out of 5
As usual, we enjoyed our stay. When we visit our daughter who lives nearby, this is our go-to hotel. The rooms & beds are clean & comfortable, the breakfast buffet is delicious & extensive, and the food in the bar area is great, too. Only problem was that when we checked in & wanted to cash in our awesome coupon for an appetizer & non-alcoholic drink, no one was around at the bar. We had to go to the front desk where a courteous young man helped us find the employee we needed. Considered the possibility that more employees should be placed on a Friday afternoon evening shift since possibly spread too thin. But we will return to this accommodating Doubletree!

Posted by on Jan 27, 2019

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5 out of 5

The front staff were so friendly and helpful.

Pros: The bed was comfortable and the room was very clean.
Cons: The family in the adjoining room were SO loud, it sounded as if they were in MY room. But that's not the hotel's fault.
Location: Convenient to shopping, restaurant and Mopac.

Posted by , from Las Vegas on Nov 14, 2016

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About the DoubleTree by Hilton Hotel Austin Northwest Arboretum

Location 8901 Business Park Dr, Austin, TX 78759

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. WiFi is free in public spaces. Event space at this hotel measures 6600 square feet (613 square meters) and includes conference space. DoubleTree by Hilton Hotel Austin Northwest Arboretum also features an outdoor pool, coffee/tea in a common area, and laundry facilities. A free area shuttle within 4 mi is available. Self parking is free. A complete renovation of DoubleTree by Hilton Hotel Austin Northwest Arboretum was completed in 2015. This 3-star Austin hotel is smoke free.

  • 1 building
  • 194 guestrooms or units
  • 4 levels
  • 6600 sq ft of conference space
  • 613 sq m of conference space
  • Built in 1984
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Austin, TX (AUS-Austin-Bergstrom Intl.) (29.1 km / 18.1 mi)
  • Property shuttles: Free area shuttle within 4 mi
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Hotel Austin Northwest Arboretum offers 194 air-conditioned accommodations with laptop-compatible safes and safes. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Housekeeping is provided daily.

  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM and 10:00 AM.

DoubleTree by Hilton Hotel Austin Northwest Arboretum has a restaurant on site.

Overlook Restaurant - This lobby lounge specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Archery on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 15.95 per person (approximately)
  • Rollaway bed fee: USD 20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Austin-NW Plaza/Arboretum Area
  • Holiday Inn Plaza/Arboretum
  • Holiday Inn Plaza/Arboretum Hotel
  • Holiday Inn Plaza/Arboretum Hotel Austin-NW Area
  • DoubleTree Hilton Hotel Austin Northwest Arboretum
  • DoubleTree Hilton Hotel Arboretum
  • DoubleTree Hilton Austin Northwest Arboretum
  • DoubleTree Hilton Arboretum
  • Holiday Inn Austin Nw Plaza/Arboretum Hotel Austin
  • Holiday Inn Arboretum
  • DoubleTree by Hilton Hotel Austin Northwest Arboretum Hotel
  • DoubleTree by Hilton Hotel Austin Northwest Arboretum Austin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.