Tru By Hilton Austin NW Arboretum, TX

2.5 star property
Austin guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Tru By Hilton Austin NW Arboretum, TX

Reception
Terrace/patio
Exterior
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Reviews
9.2

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
11603 Jollyville Rd, Austin, TX, 78759
  • Popular LocationArboretum at Great Hills Mall3 min drive
  • Popular LocationQ2 Stadium5 min drive
  • Popular LocationSt. David's North Austin Medical Center7 min drive
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)21 min drive

Room options

Room, 1 King Bed

9.1/10 Wonderful
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mob/Hearing, Roll-in Shower)

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

10/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

10/10 Exceptional
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

8/10 Very Good
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the neighborhood

Austin

In Austin .Within 3 miles (5 km) of this Austin hotel, you'll find Apple Inc. and Arboretum at Great Hills Mall. Lake Austin and Main Event Entertainment are also within 6 miles (10 km).

What's nearby

  • Arboretum at Great Hills Mall - 3 min drive
  • Apple Inc. - 5 min drive
  • Domain Northside - 5 min drive
  • Q2 Stadium - 5 min drive
  • St. David's North Austin Medical Center - 7 min drive

Getting around

  • Lakeline Station - 9 min drive
  • Austin Station - 33 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 22 min drive

Restaurants

  • Chick-Fil-A - 3 min drive
  • McDonald's - 3 min drive
  • Starbucks - 2 min drive
  • Rudy's Country Store and Bar-B-Q - 6 min walk
  • Chuy's Tex-Mex - 4 min walk

About this property

Tru By Hilton Austin NW Arboretum, TX

Austin guestrooms with free WiFi
There's an onsite business center. The business-friendly Tru By Hilton Austin NW Arboretum, TX also features a fitness center, coffee/tea in a common area, and a front-desk safe. Self parking is free.

This Austin hotel is smoke free.

  • 121 guestrooms or units
  • 4 levels
  • Built in 2022
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
Tru By Hilton Austin NW Arboretum, TX offers 121 air-conditioned accommodations with iPod docking stations and hair dryers. 55-inch LED televisions come with premium cable channels and Netflix.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels
  • iPod dock
  • Netflix
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50 per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per night
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Austin NW Arboretum, TX Hotel
Tru By Hilton Austin NW Arboretum, TX Austin
Tru By Hilton Austin NW Arboretum, TX Hotel Austin

Frequently asked questions

How close is Tru By Hilton Austin NW Arboretum, TX to the airport?

Tru By Hilton Austin NW Arboretum, TX is 19.5 mi (22-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.

How much does it cost to stay at Tru By Hilton Austin NW Arboretum, TX?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at Tru By Hilton Austin NW Arboretum, TX on Jun 23, 2024 start from $89.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Tru By Hilton Austin NW Arboretum, TX have an airport shuttle?

Airport shuttle services are not available at Tru By Hilton Austin NW Arboretum, TX.

Does Tru By Hilton Austin NW Arboretum, TX offer free breakfast?

Tru By Hilton Austin NW Arboretum, TX does not offer free breakfast.

Is there a casino at Tru By Hilton Austin NW Arboretum, TX?

No, there is no casino at this hotel.

What time is check-in at Tru By Hilton Austin NW Arboretum, TX?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Tru By Hilton Austin NW Arboretum, TX?

This hotel offers free self parking.

Does Tru By Hilton Austin NW Arboretum, TX have a pool?

Tru By Hilton Austin NW Arboretum, TX does not have a pool.

Does Tru By Hilton Austin NW Arboretum, TX have a spa?

There are no spa services available at this hotel.

How close is Tru By Hilton Austin NW Arboretum, TX to downtown Austin?

Tru By Hilton Austin NW Arboretum, TX is 10.3 mi away from Austin.

Tru By Hilton Austin NW Arboretum, TX Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 219 out of 301 reviews" "
Rating 8 - Good. 51 out of 301 reviews" "
Rating 6 - Okay. 20 out of 301 reviews" "
Rating 4 - Poor. 7 out of 301 reviews" "
Rating 2 - Terrible. 4 out of 301 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Saif ur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Tru experience
Something in the room made a loud popping noise sporadically. Outside noise was very distracting from my sleep. Sounded like dumpster banging but went on off and on all night.
Stayed 1 night in Feb 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Allen

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Away From Desk
All was great except check in. Arrived at 10:10 pm to find all doors locked and no one at the desk visible from front door. I had confirmed that check in was until midnight, so was concerned. Tried calling to no avail. About 10 minutes later while I was still trying to solve my dilemma, someone walked into the lobby from the north hall. It was the desk clerk who had “gone to the restroom “. I can understand that need, but there should be a note on the door so that arrivals know what is going on. Otherwise stay great.
Stayed 1 night in Feb 2024

10/10 Excellent

Katrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Until next time
Everything was great!
Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Joanna

Stayed 1 night in Feb 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024