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4.1 out of 5

"Hotel staff was excellent. Friendly and very accomodating. " More

By a verified traveler on Mon 23 Nov 2015

Hotel Description

3-star hotel near Concord Mills

Close to airport

Within 3 miles (5 km) of this hotel, you'll find Concord Mills and Charlotte Motor Speedway. Hendrick Motorsports Complex and Rocky River Golf Club are also within 2 miles (3 km).

Free shuttle, parking

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Free Internet, jetted tubs

Boasting jetted bathtubs, the 118 guestrooms also offer free WiFi and LCD TVs. Other amenities include free wired Internet, refrigerators, and microwaves.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90* Per night/room Nov 21 - Nov 22

King evolution Jr suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Queen evolution Jr suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

King bed evolution room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Charlotte-Concord ratings based on 11 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Charlotte-Concord

Everyone (6) Couples (1) Family (1)
5 out of 5

Posted by on Sep 21, 2019

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4 out of 5

Posted by on Mar 31, 2019

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5 out of 5
The water in the pool was cold, really cold! No hot water for tea in the lobby. Also, no cups for coffee was available.

Posted by , from Jacksonville, NC on Mar 11, 2019

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3 out of 5
The elevators had trash on the floor and the hotel smelled terribly of weed. In the elevators and in the hallway. Outlets in room didn’t work disappointed from our usual great Hilton experience. Food ordered well and came out bleeding on the plate.

Posted by on Mar 4, 2019

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3 out of 5

Posted by on Mar 4, 2019

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3 out of 5

Cost

Hotel was very nice clean place . I have stayed at many hotels never heard of hotel charging $6.00 for continental Breakfest I which I did not get at that price . The hotel has snacks they sell the price of dixi cup size of ice cream $6.00 each and small bag ice cream $4.00 way over priced . The hotel was nice overall but would not stay there agian. And $25.00 deposit per night which takes 5 days to be returned to credit card is rediculas.

Posted by , from Pennsylvania on Mar 26, 2018

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2 out of 5

Dissatisfied customer

I am a Hilton Honors member and did not find this hotel to be of acceptable standards. I had trouble getting signed in as Travelocity had listed name system that was not recognizable by staff until drilling down further ( not listed by last name). Secondly there were ants in room when arrived. Beds were not comfortable (hard). Had to pay for breakfast...comparable hotel chains provide complimentary breakfast.....would not pay rate for what received in this situation again. Hi

Posted by on Jul 10, 2016

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5 out of 5

Nice hotel location, close to big mall

Hotel staff was excellent. Friendly and very accomodating.

Posted by , from Greenwood, DE on Nov 23, 2015

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5 out of 5

We will be recommending this hotel.

Pros: Close restaurants, Free Internet, pool and whirl pool, outside table and chairs, elevator
Cons: breakfast cost 9.50
We felt welcomed right away. We had 3 rooms. We were able to check into one of the rooms right away. The other 2 were ready within a hour or so. We were given every courteous. It was a wonderful 2 and a half days.

Posted by , from rineyville, ky on Jun 29, 2012

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5 out of 5

Love this hotel

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, clean rooms
My husband & I have stayed at this hotel about 6 times. we live in NC but like to get away for a day or two from the day to day problems. this hotel is close to everything. and the hotel staff are the best~!! plus they have a resturant on site & bar. the rooms have always been clean. never had a problem at this hotel. will be staying again in a few weeks.

Posted by on Jan 1, 2012

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About the Hilton Garden Inn Charlotte-Concord

Location 7831 Gateway Ln Nw, Concord, NC 28027

Renovations + Closures

The property will be renovating from 04 November 2019 to 29 February 2020 (completion date subject to change). The following areas are affected:

  • Bar/lounge
  • Business center
  • Fitness facilities
  • Front desk
  • Lobby
  • Meeting facilities
  • Swimming pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Hilton Garden Inn Charlotte-Concord offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. Event space at this hotel measures 5000 square feet (450 square meters) and includes conference space. The business-friendly Hilton Garden Inn Charlotte-Concord also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. A free area shuttle within 7 mi is available. Free self parking is available. This 3-star Concord hotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 6 levels
  • 5000 sq ft of conference space
  • 450 sq m of conference space
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Charlotte, NC (CLT-Charlotte-Douglas Intl.) (31.4 km / 19.5 mi)
  • Property shuttles: Free area shuttle within 7 mi
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Charlotte-Concord offers 118 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with jetted bathtubs and hair dryers. This Concord hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Jetted tub
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 0.00 per stay.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 9.95 per person (approximately)
  • Rollaway bed fee: USD 0.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Charlotte-Concord
  • Hilton Garden Inn Hotel Charlotte-Concord
  • Hilton Garden Inn Charlotte-Concord Hotel
  • Hilton Garden Inn Charlotte Concord
  • Hilton Garden Inn Charlotte/Concord Hotel Concord
  • Hilton Garn Charlotte Concord
  • Hilton Charlotte Concord
  • Hilton Garden Inn Charlotte-Concord Hotel
  • Hilton Garden Inn Charlotte-Concord Concord
  • Hilton Garden Inn Charlotte-Concord Hotel Concord

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.