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Best Western Plus Arbour Inn & Suites

2.5-star property
6710 Ringgold Road, Chattanooga, TN 1-855-201-7819
3.8 out of 5
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See all 26 travelocity Reviews

"It was under construction, but super quiet room with an excellent bed, slept like a baby! " More

By a verified traveler on Mon 15 May 2023

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Hotel Description

Hotel near Lake Winnepesaukah Amusement Park in Chattanooga

East Ridge stay

Your stay at this East Ridge hotel places you within 6 miles (10 km) of Lake Winnepesaukah Amusement Park and Hamilton Place Mall. Chattanooga Zoo is within 9 miles (15 km) and Tennessee Aquarium is within 12 miles (20 km).

Renovated in 2022

This hotel features a 24-hour gym and a seasonal outdoor pool. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$81* Per night/room Sep 25 - Sep 26

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Double Beds, Refrigerator & Microwave, Poolside (with Sofabed)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Arbour Inn & Suites ratings based on 26 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Arbour Inn & Suites

Everyone (13) Couples (3) Family (7)
2 out of 5
When we checked into our room, it was dirty. Like it hasn’t been cleaned. The bathroom door was broken. Lots of uncleared spots on the walls and counters. The pull out sofa had lots of stains that would make anyone not want to lay on it. We had to move to another room which that room wasn’t the best either

Posted by on Jul 9, 2023

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Comment from Hotel Management

Jul 11, 2023 by Manager

Hello Krystal, Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

5 out of 5
It was under construction, but super quiet room with an excellent bed, slept like a baby!

Posted by on May 15, 2023

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Comment from Hotel Management

May 17, 2023 by Manager

Hi Carter,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

4 out of 5

Posted by on Mar 12, 2023

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Comment from Hotel Management

Apr 2, 2023 by Manager

Hello Yesenia Molina,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

3 out of 5
Waited 25 minutes for someone ro come to the desk for check in. Tried calling and phone just kept ringing. Arrived at 10:50pm after driving all day. Not even an apology when we went and found the staff member. Room so far is nice and large, separate living area. Bathroom in lobby was very dirty and paper all over.

Posted by on Feb 26, 2023

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Comment from Hotel Management

Feb 27, 2023 by Manager

Hello Melissa, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

4 out of 5

Posted by on Nov 5, 2022

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Comment from Hotel Management

Feb 5, 2023 by Manager

Hello Toni,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

5 out of 5
Bigger inside than it looks, rooms are spacious and comfortable. Wish the beds were queen but they were comfortable. Everything was clean. Staff was friendly.

Posted by on Jul 17, 2022

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Comment from Hotel Management

Jul 18, 2022 by Guest Relations Specialist

It is wonderful to hear that you enjoyed your stay and that you have rated our hospitality and accommodations so highly! Please visit us again.

4 out of 5

Posted by on Apr 21, 2022

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Comment from Hotel Management

Jul 22, 2022 by Manager

Hello Ameer, "Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality. Your ratings are appreciated, and we hope to have you back again during your next visit to the area!", we thank you for your business and for rating your experience.

1 out of 5
Upon arrival to the room Discovered there was no phone in the room. A safety issue /concern for those without the LUXURY…. of a cell phone. The desk clerk said there were no extra telephones and I was unhappy I could checkout/ her first go to. Not to mention poor customer care and guest advocate for guest safety. I am a RN an safety for people is too concern. Parking is terrible far away from entry or in the back in the dark. Let’s deactivate super easy and cannot gain entry safely from the back late night forced to come and go from 2 block distance from room to car. Not to mention locating most of guests lower level/ basement in the farthest back portion of the floor. Due to Renovations. ROOMS AVAILABLE SHOULD BE PERFECT and issues should not be dismissed due to RENOVATION I WILL NOT BE STAYING IN A BESTWESTERN AGAIN NOR RECOMMEND TO MY MANY TRAVELER COWORKERS

Posted by on Mar 19, 2022

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Comment from Hotel Management

Mar 20, 2022 by Manager

Hello kelly, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your time here due to the situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.,

2 out of 5

Posted by on Mar 17, 2022

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Comment from Hotel Management

Jun 17, 2022 by Manager

Hello kelly, Thank you for taking the time to share your rating of our hotel. We hope to earn your business again on your next travels.,

5 out of 5
Great staff and wonderful room

Posted by on Jan 10, 2022

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Comment from Hotel Management

Jan 10, 2022 by Manager

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

About the Best Western Plus Arbour Inn & Suites

Location 6710 Ringgold Road, Chattanooga, TN 37412

Property Features

Best Western Plus Arbour Inn & Suites offers its guests a 24-hour fitness center and a seasonal outdoor pool. WiFi is free in public spaces. Free breakfast is available daily. The business-friendly Best Western Plus Arbour Inn & Suites also features express check-in, express check-out, and a front-desk safe. Self parking is free. A complete renovation of Best Western Plus Arbour Inn & Suites was completed in August 2022. This Chattanooga hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 3 levels
  • Built in 1970
  • Breakfast available (free)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Plus Arbour Inn & Suites offers 110 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free self-serve breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 30 per accommodation, per day, plus a deposit of USD 100 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets cannot be left unattended
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per week
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Arbour
  • Best Western Plus Arbour East Ridge
  • Best Western Plus Arbour Inn
  • Best Western Plus Arbour Inn East Ridge
  • Best Western Plus Arbour Inn Chattanooga
  • Best Western Plus Arbour Chattanooga
  • Best Western Plus Arbour Inn Suites
  • Best Plus Arbour & Suites
  • Best Western Plus Arbour Inn & Suites Hotel
  • Best Western Plus Arbour Inn & Suites Chattanooga
  • Best Western Plus Arbour Inn & Suites Hotel Chattanooga

You should know

  • The seasonal pool will open June 12 and close September 19.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.