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"Staff was nice, bed was comfy & breakfast was good. We are on a road trip to Punta Gorda to visit my sister and brother in law. " More

By a verified traveler on Fri 09 Mar 2018

Hotel Description

Hotel near Ruby Falls in Chattanooga

In suburbs

Your stay at this Lookout Valley Neighborhood Association hotel places you within 3 miles (5 km) of Ruby Falls and Reflection Riding Arboretum and Nature Center. Cravens House and Point Park are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, comfy beds

Featuring conveniences like refrigerators and microwaves, the 53 guestrooms also offer free WiFi and TVs with cable channels. Pillowtop beds, coffee/tea makers, and free weekday newspapers are also available.

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$59* Per night/room Jan 26 - Jan 27

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Royal Inn ratings based on 24 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Royal Inn

Everyone (7) Couples (2) Business (1) Family (1)
3 out of 5
I enjoy best westerns, although we found a huge dead cockroach in our bathroom. No signs of other ones. Haven’t heard anything from the hotel yet. Otherwise the location was good.

Posted by on Oct 21, 2019

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2 out of 5

Posted by on Apr 23, 2019

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4 out of 5
Convenient area not too far from downtown surrounded by stores and restaurants

Posted by on Apr 18, 2019

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2 out of 5
We were disappointed from the get go. The location was not where we expected. It was further out from downtown Chattanooga than where we wanted to be for our trip. We asked for suggestions for places to eat and how to get around town and the hotel staff was very unhelpful. We then entered our room to find that it smelled musty and had stains on the carpet. We were able to change rooms, but did not stay our second night at the hotel. The staff was very unhelpful when it came to our stay in general. We did not get a refund for our second night that we did not use.

Posted by on Jul 25, 2018

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5 out of 5

Road trip first anniversary

Staff was nice, bed was comfy & breakfast was good. We are on a road trip to Punta Gorda to visit my sister and brother in law.

Posted by , from St. Charles, MO on Mar 9, 2018

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4 out of 5

Clean, comfortable beds, pool

Staff was very pleasant, great stay for the cost, clean rooms, small but available clean pool.

Posted by , from Ga on Jul 17, 2017

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1 out of 5
Cons: Enforce no smoking rules. The room we stayed in smelled like smoke. I noticed the guests next to us smoked in their room (it was listed as no smoking)
The guest staying in the next room were awful. They were drinking and screaming, yelling and slamming doors. I had 2 small children and I was concerned with their safety.

Posted by on Jun 17, 2017

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Comment from Hotel Management

Jun 21, 2017 by Best Western Hotels & Resorts

We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again.

4 out of 5

None

Good experience. Bath tub in bad shape. Good location

Posted by on May 27, 2017

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5 out of 5

Great location for Lookout Mountain activities.

Pros: Location to Lookout Mountain without being in downtown Chattanooga.
Cons: Nothing, was a great location for our activities.
Location: Restaurants, Wal-Mart and Lookout Mountain all just minutes away.
Hotel looks to be recently updated and was very clean and comfortable. Also, the location was outstanding to go to both Ruby Falls and Rock City.

Posted by , from Louisiana on Jul 16, 2016

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4 out of 5

Clean and mostly quiet

Pros: Cleanliness, breakfasr--nice hot and clean dining room.
Cons: Female clerk, too negative and condescending.
Location: Too little time to do this.
The room was spacious and clean. Mostly quiet with a little loud talking outside or room, Clerk was curteous but every time I asked her a question, she would preface her answer wheel could have found it. Could use some additional training in what is called 'the pickle'at the hospital where I work. The owner went out of his way to accommodate my needs and for this reason I would return. This clerk should go to work stocking at Walmart where she would have as little as possible customer contact.

Posted by on Dec 22, 2015

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Renovations + Closures

The following facilities will be closed during the winter:

  • Swimming pool

Property Features

Best Western Royal Inn offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. The business-friendly Best Western Royal Inn also features a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

  • 1 building
  • 53 guestrooms or units
  • 3 levels
  • Built in 1990
  • Breakfast available (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Chattanooga, TN (CHA-Chattanooga Metropolitan) (23.3 km / 14.5 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Royal Inn offers 53 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and complimentary weekday newspapers. Beds feature pillowtop mattresses. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Cave exploring/spelunking nearby
  • Hiking/biking trails nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 15 per pet, per night (maximum USD 100 per stay), plus a deposit of USD 50 per stay
  • Maximum 2 per room (weight limit: 80 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are exempt from fees/restrictions
  • No cribs (infant beds) available
  • No elevators
  • Parking height restrictions apply
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 15 per pet, per night (maximum USD 100 per stay)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Royal
  • Best Western Royal Chattanooga
  • Best Western Royal Inn
  • Best Western Royal Inn Chattanooga
  • Best Western Chattanooga
  • Best Western Royal Hotel Chattanooga
  • Chattanooga Best Western
  • Best Western Royal Inn Hotel
  • Best Western Royal Inn Chattanooga
  • Best Western Royal Inn Hotel Chattanooga

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.