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4.1 out of 5

"The staff was very professional " More

By a verified traveler on Thu 20 Apr 2023

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Hotel Description

Resort near A Crystal River Kayak Company, connected to the convention center in Crystal River

Oceanside stay

You'll find A Crystal River Kayak Company and Crystal River National Wildlife Refuge within 2 miles (3 km) of this resort. Chassahowitzka National Wildlife Refuge and Hunter Spring Park are also within 2 miles (3 km).

27-hole golf course

This smoke-free resort features a golf course, a full-service spa, and a marina. Traveling for business? Take advantage of the 24-hour business center, laundry service, and conference space. Free self parking is free for guests, and you can enjoy a meal in one of the 3 restaurants.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$140* Per night/room May 1 - May 2

Standard Room, 2 Double Beds, Non Smoking (Waterfront View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking (Waterfront View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Multiple Beds, Non Smoking (Efficiency)

Bed Count 2 Full Beds Maximum Occupancy 7 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Plantation Resort on Crystal River, Ascend Hotel Collection ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Plantation Resort on Crystal River, Ascend Hotel Collection

Everyone (10) Couples (5) Family (7)
5 out of 5

Posted by on Jun 30, 2023

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Comment from Hotel Management

Jul 20, 2023 by Jessie Francis

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Plantation Resort on Crystal River, Ascend Hotel Collection and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.

4 out of 5
The staff was very professional

Posted by on Apr 20, 2023

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Comment from Hotel Management

Jun 20, 2023 by Jessica Francis

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.

1 out of 5
We booked a room for two queen beds with a water view for my family of four. When we arrived they gave us a room with two full beds. We were on the ground floor in a very dated, run down, small room with a back door that didn’t open. After a lot of complaining and insisting we get the room we paid for and being told multiple times that nothing was available they finally “found” a room for my family. This new room that thankfully had the size bed we paid for, was on the second floor. No elevators in the hotel, so we had to carry all of our luggage up the stairs. The stairwell was incredibly dirty. It looked as though it hadn’t been cleaned in years. The room was also very disappointing. The bathroom door was a pocket door that was extremely hard to open and close. So bad that we had to leave it open after having to pry it open to help get our children out. The ceiling in the bathroom was severely peeling, the tub was stained and dirty. The bed pillows were lumpy and we all woke up with sore necks. The mattresses were terribly uncomfortable as well. It was great to have the pool area, tiki bar and view of the canal. The problem with the pool area was the very outdated children’s splash area that was not working, as well as the very dated and falling apart activity areas. The hallways were very dirty throughout the hotel. For the price we paid, almost $300 a night, I was expecting a much better experience, cleaner and more modern updated facilities.

Posted by , from Statesboro on Apr 10, 2023

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3 out of 5
For such a fancy place, you'd think that they would have more accommodations for disabled guests. I reserved a room with an accessible bathroom for my mother, but they put her on a second floor and there was no elevator for her to use! I understand that it's an old building, but elevators were invented over 150 years ago! Get with the time! Also, no free continental breakfast like every other hotel in the country...

Posted by , from Clio on Feb 28, 2023

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5 out of 5

Posted by on Feb 14, 2023

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5 out of 5
Beautiful hotel!

Posted by on Oct 23, 2022

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5 out of 5

Posted by on Apr 10, 2022

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5 out of 5
Booked on Travelocity for the location. It was nicer than expected.

Posted by , from EVANS on Feb 21, 2022

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4 out of 5

Posted by on Feb 16, 2022

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5 out of 5
Friendly and helpful staff. Comfortable and large room, good bar (and bar food). Pool was nice. River boat tour was excellent.

Posted by , from FENNVILLE on Feb 12, 2022

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About the Plantation on Crystal River, Ascend Hotel Collection

Location 9301 W Fort Island Trl, Crystal River, FL 34429

Renovations + Closures

The following facilities or services will be unavailable from April 6 2024 to June 30 2024 (dates subject to change):

  • Tennis courts

Property Features

Plantation Resort on Crystal River, Ascend Hotel Collection offers its guests a full-service spa, a golf course, and a marina. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A 24-hour business center and meeting rooms are available. Event space at this resort measures 11 square feet (1 square meters) and includes conference space. An outdoor pool, a spa tub, and a 24-hour fitness center are also featured at the business-friendly Plantation Resort on Crystal River, Ascend Hotel Collection. Free self parking is available. This Crystal River resort is smoke free.

  • 196 guestrooms or units
  • 2 levels
  • 13 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1962
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Plantation Resort on Crystal River, Ascend Hotel Collection offers 196 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 10:00 AM.

West 82 Grill - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

West 82 Bar - This bar specializes in American cuisine and serves light fare only. Open daily.

19th Hole Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.

Plantation Tiki Bar - Overlooking the golf course, this bar specializes in American cuisine and serves lunch and light fare. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 27-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a marina. An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Segway rental/tour on site
  • Boat tours on site
  • Sailing nearby
  • Scuba diving nearby
  • Ecotours on site
  • Fishing on site
  • Golf driving range on site
  • Water skiing nearby
  • Golf lessons on site
  • Golfing on site
  • Parasailing nearby
  • Hiking/biking trails on site
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Kayaking on site
  • Motor boating on site
  • Windsurfing nearby
  • Ziplining nearby
  • Bicycle rentals nearby
  • Rafting on site
  • Rowing or canoeing on site
  • Personal motorized watercraft on site

Spa Services

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open select days. Children under 16 years old are not allowed in the spa without adult supervision.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Weight limit: 50 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 6
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 36.00 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach towels
  • Business center/computer access
  • Children's club/arcade access
  • Faxes
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Laundry facilities
  • Lending library access
  • Phone calls
  • Pool access
  • Spa access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.95 for adults and USD 9.95 for children
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal River Plantation
  • Plantation Crystal River
  • Plantation Hotel
  • Plantation Hotel Crystal River
  • Plantation On Crystal River Hotel Crystal River
  • Plantation Resort Crystal River
  • Plantation on Crystal River Ascend Hotel Collection
  • Plantation Resort on Crystal River Ascend Hotel Collection
  • Plantation on Crystal River Ascend Hotel Collection Member

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 6 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.