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4.2 out of 5

"They upgraded us since it was slow season. Absolutely beautiful " More

By a verified traveler on Mon 06 Jan 2020

Hotel Description

3-star golf resort near Crystal River National Wildlife Refuge, connected to the convention center

Oceanside stay

You'll find Crystal River National Wildlife Refuge and Chassahowitzka National Wildlife Refuge within 2 miles (3 km) of this resort. Also, Hunter Spring Park is within 2 miles (3 km) and Crystal River Watersports Marina is within 6 miles (10 km).

27-hole golf course

This smoke-free resort features a golf course, a full-service spa, and a marina. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at one of the 3 bars/lounges and enjoy perks like free self parking.

Free WiFi, refrigerators

Offering conveniences like refrigerators and coffee/tea makers, the 196 guestrooms also have free WiFi and cable TV. Premium bedding, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$117* Per night/room Feb 26 - Feb 27

Standard Room, 2 Double Beds, Non Smoking (Waterfront View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking (Waterfront View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Plantation on Crystal River, Ascend Hotel Collection ratings based on 23 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Plantation on Crystal River, Ascend Hotel Collection

Everyone (12) Couples (1)
5 out of 5
They upgraded us since it was slow season. Absolutely beautiful

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 15, 2020 by Sandra

Dear Valued Guest, Thank you so very much for taking the time to complete our online survey, we truly appreciate your feedback. We are pleased to hear you enjoy all the recently completed updates, there is still many more great things instore for our beloved resort! We look forward to seeing you again. Kind Regards, Sandra Whitesell Guest Service Manager The Plantation on Crystal River

2 out of 5
the room smelt like dead fish. no elevator. the carpet were filthy.

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 17, 2019 by Sandra

Dear Valued Guest, We apologize for failing to exceed your expectations during your recent stay with us and I have followed up with our housekeeping manager, thank you for letting us know. I appreciate the time you took to complete the online survey, your feedback is important to us. Our goal is to provide a fun family friendly environment with plenty of amenities and activities for guest of all ages to enjoy in a relaxed old Florida atmosphere with all the southern charm this area is known for. I hope you will consider staying at our resort again and allowing us another opportunity to provide you with superior service and accommodations. Kind Regards, Sandra Whitesell Guest Service Manager The Plantation on Crystal River

2 out of 5
Nice location and wait staff some of the desk staff were rude. We were placed next to the workout room hand or awoken at 5AM in the morning to weights being dropped and people running on the treadmill. I had to dump the three gallon tank on the dehumidifier twice a day due to the high humidity in the room. How long with dangerous broken electrical outlets. When we complained about the conditions of the room we were told that because we booked through a third party. We would have to contact Travelocity to complain about anything. Their opinion was that we did not rent the room Travelocity did and we were only travelocity's guest. The only way to get a around the compound is by walking through from one building to another since there are no sidewalks on the outside. Your only other option is to dodge cars through the parking lot. This is not a good situation if you had small children with you. Most of the amenities are under severe in need of repair or were closed off all together.

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 14, 2019 by Sandra

Dear Rosa, I appreciate the time you took to complete the online survey. We apologize the grassy lawn by the seawall did not seem like an option for exploring the property, there is a wide variety of wildlife and plant life that can be seen thoughout the day. We are excited about the brand new splash pad as well as the new water fountain that we are adding for our guest, but they are not completed yet which is why they were not open to enjoy. The amenities we currently offer are the pool & hot tub, wifi, parking, 9holes of lagoon golf, driving range, putting green, tennis, pickle ball, billiards, card room, foose ball, air hockey, several board games, volley ball, shuffle board, bachi ball, badminton, croquet, horse shoes, giant chess, giant checkers, giant connect four, bicycles, as well as our 24hr fitness center. You were given a complimentary upgrade to a ground floor water patio room so that you could check in early but I apologize that you were unhappy with your room, we offered to give you a different room away from the gym but the offer was declined on multiple occasions. I removed the resort fee for both days of your stay due the noise you heard from the gym. Our goal is to provide a fun family friendly environment with plenty of amenities and activities for guest of all ages to enjoy in a relaxed old Florida atmosphere with all the southern charm this area is known for. Regards, Sandra Whitesell Guest Service Manager The Plantation on Crystal River

5 out of 5
The property has a plantation look and feel there's 18 hole golf course, swimming pool,tiki bar, marina

Posted by on May 25, 2019

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Comment from Hotel Management

May 29, 2019 by Sandra

Dear Valued Guest, Thank you so very much for taking the time to complete our online survey, we truly appreciate your feedback. Our goal is to provide a fun family friendly environment with plenty of amenities and activities for guest of all ages to enjoy in a relaxed old Florida atmosphere with all the southern charm this area is known for. We look forward to seeing you again! Kind Regards, Sandra Whitesell Guest Service Manager The Plantation on Crystal River

4 out of 5

Posted by on Feb 26, 2019

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Comment from Hotel Management

Apr 24, 2019 by Sandra

Dear Valued Guest, Thank you so very much for taking the time to complete our online survey, we truly appreciate your feedback. Our goal is to provide a fun family friendly environment with plenty of amenities and activities for guest of all ages to enjoy in a relaxed old Florida atmosphere with all the southern charm this area is known for. We look forward to seeing you again! Kind Regards, Sandra Whitesell Guest Service Manager The Plantation on Crystal River

5 out of 5
Staff was extremely helpful and professional while maintaining a friendly welcoming aura. The food was wonderful. The atmosphere was most enjoyable.

Posted by on Feb 3, 2019

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Comment from Hotel Management

Feb 15, 2019 by Sandra

Dear Valued Guest, Thank you so very much for taking the time to complete our online survey, we truly appreciate your feedback. Our goal is to provide a fun family friendly environment with plenty of amenities and activities for guest of all ages to enjoy in a relaxed old Florida atmosphere with all the southern charm this area is known for! We hope to see you again soon. Kind Regards, Sandra Whitesell Guest Service Manager The Plantation on Crystal River

5 out of 5
Great room location and comfort but smelled like mildew. Glad it’s dog friendly so we can bring our boy

Posted by on Dec 10, 2018

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Comment from Hotel Management

Dec 12, 2018 by Sandra

Dear Valued Guest, Thank you for taking the time to complete our online survey, we truly appreciate your feedback. We have begun several renovation projects throughout the resort starting with the ground floor rooms getting patios, the new wood floors, the wonderful new outdoor seating area for the West 82 Grill, the fun new sports bar theme for the 19th Hole Pro bar, we just installed new RFI door locks on all our guest rooms, as well as a convenient new towel dispensing machine on the pool deck. Plus there are still many more fantastic plans still in store for our beloved resort, such as new furniture in the guest rooms, updated flooring in the common areas, and hopefully microwaves in all the guest rooms as well! Our goal is to provide a fun family friendly environment with plenty of amenities and activities for guest of all ages to enjoy in a relaxed old Florida atmosphere with all the southern charm this area is known for! We hope to see you again soon. Kind Regards, Sandra Whitesell Guest Service Manager The Plantation on Crystal River

5 out of 5
Great property the kids and I really enjoyed ourselves!!

Posted by , from Melbourne FL on Nov 13, 2018

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Comment from Hotel Management

Nov 24, 2018 by Sandra

Dear Valued Guest, Thank you so very much for taking the time to complete our online survey, we truly appreciate your feedback. Our goal is to provide a fun family friendly environment with plenty of amenities and activities for guest of all ages to enjoy in a relaxed old Florida atmosphere with all the southern charm this area is known for! We hope to see you again soon. Kind Regards, Sandra Whitesell Guest Service Manager The Plantation on Crystal River

4 out of 5

Nice base for exploring Crystal River

Pros: Views and access to water Nicely designed and maintained grounds Good and reasonably priced food Spacious and comfortable rooms
Cons: Mechanicals a little out of date - noisy toilet and AC, shortage of outlets, no microwave. Windows were hard to open with no screens - why?
Location: Very convenient location with good access to manatee tours, boats, kayaks, nature walks, stores. Far enough from the main highway to be quiet.
My family spent 3 nights at the hotel while we were in Crystal River in early February. We were not familiar with this part of Florida and found it a pleasant contrast to the overdeveloped parts of the state, with a relaxing ambiance, friendly people, and a lot of state park land.

Posted by , from Brooklyn NY on Feb 10, 2018

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Comment from Hotel Management

Mar 23, 2018 by Sandra

Dear Valued Guest, We appreciate the time you took to complete our online survey, your feedback is very important to us! We have begun several renovation projects throughout the resort starting with new wood floors and soon there will be new furniture and decor in all the guest rooms, we have also started renovating many of the common areas. We have recently completed the fun new sports bar theme for the 19th Hole Pro Bar, as well as a wonderful new outdoor seating area for the West 82 Grill, and there are still many more wonderful things still in store for our beloved resort! Our goal is to provide a fun family friendly environment with plenty of amenities and activities for guest of all ages to enjoy in a relaxed old Florida atmosphere with all the southern charm this area is known for! We hope to see you again soon. Kind Regards, Sandra Whitesell Guest Service Manager The Plantation on Crystal River

2 out of 5

Decent hotel on the water

Pros: I like the ability to hop on the boat and have quick access to the water.
Cons: Accommodations of the guests, friendliness of the staff, and handling major issues more promptly.
I have stayed here before and have never had any problems however my most recent stay was very disappointing. I was there during an unfortunate time of a water main breaking nearby therefore the water totally turning off for a short time and then being under a boil water notice. Well I was never aware of the boil water notice until my sister-in-law notified me. Had she not asked the front desk, it would have been awhile until we were notified. Unfortunately my husband had already brushed his teeth! Yuck! I understand this was out of the hotel's control, however they did a horrible job in notifying and accommodating everyone. On top of that, there were 2 HUGE wads of dark hair in the shower - disgusting! And the air conditioning vent was leaking water on the floor. I mentioned these to the front desk and only received an "I'm sorry." Wish there would have been more done as overall this stay was super disappointing. Will be looking into renting a house from now on.

Posted by , from Florida on Jul 9, 2016

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About the Plantation on Crystal River, Ascend Hotel Collection

Location 9301 W Fort Island Trl, Crystal River, FL 34429

Property Features

Plantation on Crystal River, Ascend Hotel Collection offers its guests a full-service spa, a golf course, and a marina. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. You'll find a 24-hour business center on site. Public spaces have free WiFi. Event space at this resort measures 10,000 square feet (1 square meters) and includes conference space. An outdoor pool, a children's pool, and a spa tub are also featured at the business-friendly Plantation on Crystal River, Ascend Hotel Collection. Free self parking is available. This 3-star Crystal River resort is smoke free.

  • 196 guestrooms or units
  • 2 levels
  • 13 buildings
  • 3 bars or lounges
  • 10,000 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1962
  • Bar by the pool
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Outdoor tennis court
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Ocala, FL (OCF-Ocala Intl.) (56.6 km / 35.2 mi)
  • Parking: Free self parking

Room Amenities

Plantation on Crystal River, Ascend Hotel Collection offers 196 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Crystal River resort provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

West 82 Grill - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

West 82 Bar - This bar specializes in American cuisine and serves light fare only. Open daily.

19th Hole Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.

Plantation Tiki Bar - Overlooking the golf course, this bar specializes in American cuisine and serves lunch and light fare. Open select days.

Nearby Activities

Guests can play rounds at the 27-hole golf course. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Tennis lessons on site
  • Volleyball on site
  • Segway rental/tour nearby
  • Boat tours on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Ecotours on site
  • Fishing on site
  • Golf driving range on site
  • Water skiing nearby
  • Golf lessons on site
  • Golfing on site
  • Parasailing nearby
  • Hiking/biking trails on site
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Kayaking on site
  • Motor boating on site
  • Windsurfing nearby
  • Ziplining nearby
  • Rafting on site
  • Rowing or canoeing on site
  • Personal motorized watercraft on site

Spa Services

Spa Bleu at Plantation has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open select days.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Spa tub in spa
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 55.00 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Number of children who can stay free - 6

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Children's club/arcade access
  • Internet access
  • Newspaper
  • Faxes
  • In-room coffee
  • Parking
  • Lending library access
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13.95 per person (approximately)
  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal River Plantation
  • Plantation Crystal River
  • Plantation Hotel
  • Plantation Hotel Crystal River
  • Plantation On Crystal River Hotel Crystal River
  • Plantation Resort Crystal River
  • Plantation on Crystal River Ascend Hotel Collection Member
  • Plantation on Crystal River, Ascend Hotel Collection Resort

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.