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"I love it thank you so wonderful I would definitely be interested in going back again and again thank you so much for excellent customer service " More

By a verified traveler on Sat 09 Mar 2019

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Hotel Description

3-star hotel perfect for exploring Fresno

Heart of Fresno

Within 3 miles (5 km) of this Fresno hotel, you'll find Vineyard Farmers Market and Fresno Art Museum. Fashion Fair Mall and St. James' Anglican Cathedral are also within 3 miles (5 km).

Dining, fitness center

This hotel features an outdoor pool, a spa tub, and a restaurant. Enjoy the gym and perks like free self parking and free WiFi. There's a bar/lounge on site, and a 24-hour front desk and laundry facilities are also provided.

Deluxe Suite with Parlor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Double Queen Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Hotel Fresno ratings based on 13 Verified Reviews

Review Summary
1.8 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 2.0 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 1.5 out of 5.0

Guest reviews for The Hotel Fresno

Everyone (7) Family (6)
2 out of 5
The Hote need to upgrade. And there gate too we cant even go out we call the office to open the gate for us.

Posted by on Aug 18, 2019

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2 out of 5
Room was ok but griunds were unkept and run down and area was not ideal. Lobby looked awful and was hot and group of oeople were standind around the room smoking pot. Very unsafe feeling. Would not recommend to anyone.

Posted by on Aug 11, 2019

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1 out of 5
It was dirty and the light didn't work in the restroom

Posted by on Jun 14, 2019

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1 out of 5
The first room they had us in didn't have internet working and no refrigerator as stated on our agreement so they moved us to a different building room on second floor wanted first floor, this room had OK internet and working frig but found that the TV only had a few channels and only worked by moving the channels button on the remote no gujde and the unit the TV was on was falling apart after some time in the room found out the air conditioner wasn't working and no working smoke detector, kept complaining to front desk with no results. By the next day had found the toilet barely flushed took about three flushes and the hot water side of sink had no pressure just small amount came out. That day we decided to go swimming only to find that the pool was shut down (broken Pump) looking around the pool area and sidewalks grass and weeds everywhere no landscaping done, in my opinion this place is a dump and the man at the front desk will not help just keeps giving excuses, you won't get your moneys worth staying here. No amenities.

Posted by on May 20, 2019

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2 out of 5
Nothing good about it, I was told it was a Best western Hotel. Bad area with wit gates to get into parking and premises, all broken, stayed open. Wallpaper peeling, lights did not work, someone came put light bulb. He dropped dust, dirt on counter when he climbed and replaced 1 not 2 light bulbs and never cleaned it! Very disappointed, no receipt of clothes out, I do not see the deposit credit. Help me! Blanca Rangel

Posted by on May 19, 2019

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2 out of 5

Posted by on Apr 15, 2019

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1 out of 5
Old and room has musty smell. Bathroom caulking peeling off. Housekeeping really belie expectation garbage not removed. Used towels not replaced. Will not recommend this anyone for the price one has to pay.

Posted by on Mar 17, 2019

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5 out of 5
I love it thank you so wonderful I would definitely be interested in going back again and again thank you so much for excellent customer service

Posted by on Mar 9, 2019

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1 out of 5
I rented two rooms for Monday night (November 12th). I would never recommend this place to any one after what I saw this weekend. Terrible, dirty rooms and facility, unkempt landscape along with less than helpful staff. The posted pictures of this place are what this place was 7-8 years ago when it was known as the 4-Points Sheratan. I know because I had stayed there 8-10 in early 2000's when it was beautiful and well maintained. It was beautiful back then like noted in this picture. Garbage everywhere on the site, lamps not working, dust everywhere inside the rooms,shower spigots not working, water leaks, TV not working, room phones not working, one tub had a hole drilled from a prior spout, sink water not working, rust marks around tub area where it should have been caulking, floor kick boards chipped and not painted, warped linoleum flooring (used to be carpet), rooms smelled of dampness. The grass around the pool (picture) is replaced with cheaply laid AstroTurf; warped and uneven rolling everywhere. Even asking for another set of rooms, which staff accommodated, the problems mentioned above were still present. After the concert I attended at Save-Mart I left and drove back home to Salinas, that is how disgusting the rooms and the grounds were. Never again! I was so mad (and still am) I cannot even bring myself to ask for any part of the money I spent for both rooms. The couple that stayed with (2 rooms) also agreed. What a dump!

Posted by , from Salinas, California on Nov 14, 2018

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1 out of 5
Had the rudest experience checking in. Disgusting place, I would never stay there again. Would definitely NOT recommend this place.

Posted by on Sep 1, 2018

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Property Features

The Hotel Fresno offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and meeting rooms are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. The Hotel Fresno also features a vending machine, laundry facilities, and pool umbrellas. Free self parking is available. Smoking is allowed in designated areas at this 3-star Fresno hotel.

  • 204 guestrooms or units
  • 2 levels
  • 8 buildings
  • Meeting rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Self parking (surcharge)

Transport

  • Train station: Fresno Station (6.7 km / 4.2 mi)
  • Parking: Free self parking; self parking available for a surcharge

Room Amenities

The Hotel Fresno offers 204 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Connecting rooms available

Food & Drink

Smugglers Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 4

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Fresno
  • Park Inn by Radisson Fresno
  • The Hotel Fresno Hotel
  • The Hotel Fresno Fresno
  • The Hotel Fresno Hotel Fresno

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.