For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
"I love it thank you so wonderful I would definitely be interested in going back again and again thank you so much for excellent customer service
"
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Within 3 miles (5 km) of this Fresno hotel, you'll find Fashion Fair Mall and Vineyard Farmers Market. St. James' Anglican Cathedral and Fresno Art Museum are also within 3 miles (5 km).
Dining, fitness center
This hotel features an outdoor pool, an indoor pool, and a restaurant. Enjoy the gym and perks like free self parking and free WiFi. Relax with a drink at the bar/lounge and enjoy the spa tub.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 204 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include free local calls, hair dryers, and ironing boards.
Deluxe Suite with Parlor
Bed Count1 King BedMaximum Occupancy
2 Max
Standard Double Queen Room
Bed Count2 Queen BedsMaximum Occupancy
4 Max
Standard King Room
Bed Count1 King BedMaximum Occupancy
2 Max
The Hotel Fresno ratings based on 13 Verified Reviews
Review Summary
1.8
out of 5
2.0 out of 5.0
Room cleanliness2.0 out of 5.0
Service & staff2.0 out of 5.0
Room comfort1.5 out of 5.0
Hotel condition1.5 out of 5.0
Guest reviews for The Hotel Fresno
Everyone (7)Family (6)
2 out of 5
The Hote need to upgrade. And there gate too we cant even go out we call the office to open the gate for us.
Posted by a verified traveler on Aug 18, 2019
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2 out of 5
Room was ok but griunds were unkept and run down and area was not ideal. Lobby looked awful and was hot and group of oeople were standind around the room smoking pot. Very unsafe feeling.
Would not recommend to anyone.
Posted by a verified traveler on Aug 11, 2019
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1 out of 5
It was dirty and the light didn't work in the restroom
Posted by a verified traveler on Jun 14, 2019
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1 out of 5
The first room they had us in didn't have internet working and no refrigerator as stated on our agreement so they moved us to a different building room on second floor wanted first floor, this room had OK internet and working frig but found that the TV only had a few channels and only worked by moving the channels button on the remote no gujde and the unit the TV was on was falling apart after some time in the room found out the air conditioner wasn't working and no working smoke detector, kept complaining to front desk with no results. By the next day had found the toilet barely flushed took about three flushes and the hot water side of sink had no pressure just small amount came out. That day we decided to go swimming only to find that the pool was shut down (broken Pump) looking around the pool area and sidewalks grass and weeds everywhere no landscaping done, in my opinion this place is a dump and the man at the front desk will not help just keeps giving excuses, you won't get your moneys worth staying here. No amenities.
Posted by a verified traveler on May 20, 2019
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2 out of 5
Nothing good about it, I was told it was a Best western Hotel. Bad area with wit gates to get into parking and premises, all broken, stayed open. Wallpaper peeling, lights did not work, someone came put light bulb. He dropped dust, dirt on counter when he climbed and replaced 1 not 2 light bulbs and never cleaned it! Very disappointed, no receipt of clothes out, I do not see the deposit credit. Help me! Blanca Rangel
Posted by a verified traveler on May 19, 2019
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2 out of 5
Posted by a verified traveler on Apr 15, 2019
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1 out of 5
Old and room has musty smell. Bathroom caulking peeling off. Housekeeping really belie expectation garbage not removed. Used towels not replaced. Will not recommend this anyone for the price one has to pay.
Posted by a verified traveler on Mar 17, 2019
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5 out of 5
I love it thank you so wonderful I would definitely be interested in going back again and again thank you so much for excellent customer service
Posted by a verified traveler on Mar 9, 2019
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1 out of 5
I rented two rooms for Monday night (November 12th). I would never recommend this place to any one after what I saw this weekend. Terrible, dirty rooms and facility, unkempt landscape along with less than helpful staff. The posted pictures of this place are what this place was 7-8 years ago when it was known as the 4-Points Sheratan. I know because I had stayed there 8-10 in early 2000's when it was beautiful and well maintained. It was beautiful back then like noted in this picture.
Garbage everywhere on the site, lamps not working, dust everywhere inside the rooms,shower spigots not working, water leaks, TV not working, room phones not working, one tub had a hole drilled from a prior spout, sink water not working, rust marks around tub area where it should have been caulking, floor kick boards chipped and not painted, warped linoleum flooring (used to be carpet), rooms smelled of dampness. The grass around the pool (picture) is replaced with cheaply laid AstroTurf; warped and uneven rolling everywhere.
Even asking for another set of rooms, which staff accommodated, the problems mentioned above were still present. After the concert I attended at Save-Mart I left and drove back home to Salinas, that is how disgusting the rooms and the grounds were.
Never again! I was so mad (and still am) I cannot even bring myself to ask for any part of the money I spent for both rooms. The couple that stayed with (2 rooms) also agreed.
What a dump!
Posted by Jay, from Salinas, California on Nov 14, 2018
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1 out of 5
Had the rudest experience checking in.
Disgusting place, I would never stay there again. Would definitely NOT recommend this place.
The Hotel Fresno offers its guests an indoor pool, an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite business center. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. The Hotel Fresno also features a vending machine, dry cleaning/laundry services, and pool umbrellas. Free self parking is available. Smoking is allowed in designated areas at this 3-star Fresno hotel.
204 guestrooms or units
2 levels
8 buildings
5000 sq ft of conference space
465 sq m of conference space
Cabanas by the pool (free)
Umbrellas for the pool
Business facilities
Conference space
Dry cleaning
Front desk (24 hours)
Storage area for luggage
Elevator
Smoking in designated areas
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Number of indoor pools - 1
Number of outdoor pools - 1
Free WiFi
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, WiFi (surcharge)
Parking
Free self parking
, Self parking (surcharge)
Transport
Train station: Fresno Station (6.4 km / 4 mi)
Parking: Free self parking; self parking available for a surcharge
Room Amenities
The Hotel Fresno offers 204 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.
Flat-screen television
Cable channels
Premium channels
Refrigerator
Coffee maker
Bathtub or shower
Rollaway beds (surcharge)
Housekeeping (daily)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Connecting rooms available
Wheelchair accessible
Food & Drink
Smugglers Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.
Nearby Activities
An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Accessible bathroom
Wheelchair accessible parking
Wheelchair-accessible concierge desk
In-room accessibility
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11:00 AM
Children and extra beds
Children are welcome.
Kids stay free! Up to 4 children stay free when using existing bedding.
Rollaway/extra beds are available for USD 10.0 per stay.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed, but service animals are welcome
Policies
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host.This property accepts cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place.
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Number of children who can stay free - 4
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 150.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in fee: USD 15 (subject to availability)
Late check-out fee: USD 15 (subject to availability)
Rollaway bed fee: USD 10.0 per stay
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hotel Fresno
Park Inn by Radisson Fresno
The Hotel Fresno Hotel
The Hotel Fresno Fresno
The Hotel Fresno Hotel Fresno
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Yes, there is a restaurant on site.
This hotel offers free self parking. Self parking is available for a fee.
The Hotel Fresno is 5.7 mi (10-min drive) away from the Fresno Yosemite Intl. Airport (FAT) airport, the closest popular airport to the property.
The Hotel Fresno features an indoor pool and an outdoor pool.
There are no spa services available at this hotel.
The Hotel Fresno does not offer free breakfast.
Check-in is from 3:00 PM - midnight. Early check-in costs USD 15 (subject to availability).
Airport shuttle services are not available at The Hotel Fresno.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
