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4.0 out of 5

"It was obvious from the operation of the elevator that this was an older property that had been updated. The finishes used are nice and everything wo ... " More

By a verified traveler on Sun 15 Aug 2021

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Hotel Description

Enjoy the free WiFi at this 3-star South San Francisco hotel

Close to airport

A stay at this hotel places you within half a mile (1 km) of South San Francisco Convention Center and 6 miles (10 km) of Cow Palace. Rockaway Beach and Pacifica State Beach are within 9 miles (15 km).

Business services

A gym, self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. Traveling on business? Take advantage of the business center and free Internet in public areas.

Free Internet, comfy beds

Boasting comforts like memory foam beds and premium bedding, the 101 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include refrigerators, room service, and coffee/tea makers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$83* Per night/room Feb 6 - Feb 7

Loft, 1 Bedroom, Non Smoking

Bed Count 2 King Beds Maximum Occupancy 4 Max

Loft, 1 Bedroom, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Four Points by Sheraton Hotel & Suites San Francisco Airport ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Four Points by Sheraton Hotel & Suites San Francisco Airport

Everyone (13) Couples (2) Family (8)
5 out of 5

Posted by on Dec 4, 2021

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4 out of 5
It was obvious from the operation of the elevator that this was an older property that had been updated. The finishes used are nice and everything worked as expected. It would have been nice for the small in room refrigerator to have a freezer section. I had small ice packs for a cooler i use when i travel that were not frozen in the morning so my drinks for the drive home did not stay as cold.

Posted by on Aug 15, 2021

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3 out of 5
Don’t like the fact that I have to pay a parking.

Posted by on May 15, 2021

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5 out of 5
Staff was very professional and pleasant. The room was clean and cozy

Posted by on Feb 14, 2021

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4 out of 5
The property is updated and clean. The room offers amenities unique to hotels nowadays including a personal coffee maker and a mini refrigerator. There is a nightly parking fee that I was unaware of until I checked in, which was a detail I probably missed while I reserved the room.

Posted by on Jan 5, 2021

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1 out of 5
First off they are remodeling and i got a room in the second floor, i was going up and down the elevator looking for my room, to my knoledge it was taped and the room was located inside. I asked for another room which the lady in the front gave me. The bathroom was clean, however it smelled terrible because og the shampoo and body wash. The sofa was beautiful. Easy parking.

Posted by on Dec 25, 2019

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Comment from Hotel Management

Dec 26, 2019 by fd

Thank you for choosing to stay at the Four Points by Sheraton Hotel & Suites San Francisco Airport and providing your honest feedback on this survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this issue from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to South San Francisco.

4 out of 5
Close to freeway but not too hard to get to. Property was a bit tight in front of lobby I wasn’t sure where to park

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 18, 2019 by fd

On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Four Points by Sheraton Hotel & Suites San Francisco Airport. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.

5 out of 5

Posted by on Sep 23, 2019

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Comment from Hotel Management

Oct 12, 2019 by fd

We are delighted to have been your chosen hotel during your recent stay in South San Francisco. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Four Points by Sheraton Hotel & Suites San Francisco Airport and we hope you choose to create more memories with us whenever your travels bring you back to South San Francisco.

2 out of 5
Air conditioner ran all night and the room was very muggy. Saw in ad that there was a continental breakfast and there wasnt

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 2, 2019 by fd

Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent this issue from occurring in the future. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to South San Francisco.

5 out of 5
The front desk clerk was very helpful she went out of her way to help me

Posted by on Aug 25, 2019

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Comment from Hotel Management

Aug 26, 2019 by fd

Whoever this person was, we will get the message to her! Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Four Points by Sheraton Hotel & Suites San Francisco Airport and we hope you choose to create more memories here whenever your travels bring you back to South San Francisco.

About the Four Points by Sheraton Hotel & Suites San Francisco Airport

Location 264 South Airport Blvd., South San Francisco, CA 94080

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A fitness center, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Four Points by Sheraton Hotel & Suites San Francisco Airport. Parking is available for a fee. This 3-star South San Francisco hotel is smoke free.

  • 101 guestrooms or units
  • 4 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: South San Francisco Station (2 km / 1.3 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Four Points by Sheraton Hotel & Suites San Francisco Airport offers 101 accommodations with video-game consoles and safes. Memory foam beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This South San Francisco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Memory foam beds
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per night
  • Only dogs are allowed
  • Maximum 1 per room
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 13.00 per day
  • Extended parking fee: USD 50.00 per day
  • Pet fee: USD 100 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Points Sheraton Hotel San Airport Francisco
  • Four Points Sheraton San Francisco Airport
  • Four Points Sheraton San Francisco Airport Hotel
  • South San Francisco Four Points
  • Four Points South San Francisco
  • South San Francisco Sheraton
  • Sheraton South San Francisco
  • 4 Points By Sheraton San Francisco Airport
  • Four Points Sheraton Hotel San Francisco Airport
  • Four Points by Sheraton San Francisco Airport

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.