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The Westin San Francisco Airport

4-star property
1 Old Bayshore Hwy, Millbrae, CA 1-855-201-7819
4.4 out of 5
Excellent!
See all 53 travelocity Reviews

"Found New England Lobster Market and Eatery close by. " More

By a verified traveler on Thu 01 Jun 2023

Points Of Interest

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Hotel Description

4-star hotel perfect for exploring Millbrae

Heart of Millbrae

Stay at this Millbrae hotel and you'll be within half a mile (1 km) of Bayfront Park and 2 miles (3 km) of GoKart Racer. Mills-Peninsula Medical Center and Millbrae Square Shopping Center are also within 2 miles (3 km).

Free airport shuttle

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 10 conference rooms, business center, and free airport shuttle. You'll appreciate the spa tub, bar/lounge, and concierge services.

Traditional Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$115* Per night/room Jul 2 - Jul 3

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, 2 Double Beds, Non Smoking, Bay View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Non Smoking, Bay View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Westin San Francisco Airport ratings based on 53 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Westin San Francisco Airport

Everyone (35) Couples (6) Family (10)
5 out of 5
Found New England Lobster Market and Eatery close by.

Posted by on Jun 1, 2023

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5 out of 5
Had dinner at the New England Lobster Market and Eatery, walking distance from the hotel.

Posted by on May 30, 2023

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Comment from Hotel Management

May 30, 2023 by Westin SFO Team

Thank you for choosing the Westin San Francisco Airport hotel during your stay with us. We are glad to hear you had enjoyed your stay and appreciate your positive feedback. We look forward to your next visit!

1 out of 5
Don’t.

Posted by on May 22, 2023

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Comment from Hotel Management

May 23, 2023 by Westin SFO Team

Thank you for choosing the Westin San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

1 out of 5
We had a terrible one night stay at the Westin on Saturday, May 20, 2023. We retired early at 9:00 pm in order to be up at 3:00 am to make our 6:00 am flight the next day. Unfortunately, we were kept up all night by guests staying across the hall (room 702) a group of young women partying, laughing, talking loudly, knocking on doors. We confronted them several times during the long night, to no avail. We complained to the front desk night manager, to little avail. A long, sleepless night for us!

Posted by on May 22, 2023

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Comment from Hotel Management

May 22, 2023 by Westin SFO Team

Thank you for choosing the Westin San Francisco Airport hotel during your stay with us. We are sorry to hear you had some challenges during your stay but appreciate your honest feedback.

5 out of 5

Posted by on May 3, 2023

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Comment from Hotel Management

May 23, 2023 by Westin SFO Team

Thank you for choosing the Westin San Francisco Airport hotel during your stay with us. We are glad to hear you had enjoyed your stay and appreciate your positive feedback. We look forward to your next visit!

5 out of 5

Posted by on Apr 17, 2023

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Comment from Hotel Management

May 9, 2023 by Westin SFO Team

Thank you for choosing the Westin San Francisco Airport hotel during your stay with us. We are glad to hear you had enjoyed your stay and appreciate your positive feedback. We look forward to your next visit!

4 out of 5

Posted by on Mar 12, 2023

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Comment from Hotel Management

Apr 5, 2023 by Westin SFO Team

Thank you for choosing the Westin San Francisco Airport hotel during your stay with us. We are glad to hear you had enjoyed your stay and appreciate your positive feedback. We look forward to your next visit!

4 out of 5

Posted by on Feb 20, 2023

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Comment from Hotel Management

Mar 14, 2023 by Westin SFO Team

Thank you for choosing the Westin San Francisco Airport hotel during your stay with us. We are glad to hear you had enjoyed your stay and appreciate your positive feedback. We look forward to your next visit!

5 out of 5
This was a Marriott actually, and that wasn’t expected. Huge TV in the room and liked the convenient airport shuttle.

Posted by on Feb 19, 2023

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Comment from Hotel Management

Feb 20, 2023 by General Manager

Dear Doreen,It is great hearing from you! We're so glad you were impressed with your experience at The Westin San Francisco Airport, and you can rest assured that we will continue to keep up the great work. Until next time, we wish you well!

5 out of 5

Posted by on Feb 18, 2023

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Comment from Hotel Management

Mar 14, 2023 by Westin SFO Team

Thank you for choosing the Westin San Francisco Airport hotel during your stay with us. We are glad to hear you had enjoyed your stay and appreciate your positive feedback. We look forward to your next visit!

About the The Westin San Francisco Airport

Location 1 Old Bayshore Hwy, Millbrae, CA 94030

Renovations + Closures

The following facilities or services will be unavailable from June 15 2023 to June 16 2023 (dates subject to change):

  • Swimming pool

Property Features

The Westin San Francisco Airport offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. You'll find a business center on site. Event space at this hotel measures 13000 square feet (1208 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly The Westin San Francisco Airport. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

  • 1 building
  • 418 guestrooms or units
  • 7 levels
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Millbrae Station (1.6 km / 1 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

The Westin San Francisco Airport offers 418 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Millbrae hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

Grill and Vine - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.

Runway Cafe - This café serves breakfast only. Open daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at 5:00 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per night
  • Maximum 2 per room (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Union Pay, Carte Blanche, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Individually-wrapped food options are available for lunch and dinner. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 10–50 per person
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Uncovered self parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin San Francisco Airport
  • Millbrae Westin
  • The Westin San Francisco Airport Hotel Millbrae
  • Westin Hotel Millbrae
  • Westin Millbrae
  • Westin San Francisco Airport Hotel
  • The Westin Francisco Millbrae
  • The Westin San Francisco Airport Hotel
  • The Westin San Francisco Airport Millbrae
  • The Westin San Francisco Airport Hotel Millbrae

You should know

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.