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DoubleTree by Hilton Hotel Galveston Beach

4-star property
1702 Seawall Boulevard, Galveston, TX 1-855-201-7819
3.7 out of 5
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See all 20 travelocity Reviews

"The main elevator was broken so everyone had to use a service elevator. This caused people to have to wait for very long times to get to their floor. ... " More

By a verified traveler on Mon 18 Jul 2022

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Hotel Description

4-star beach hotel near Port of Galveston Cruise Terminal

Oceanside stay

With a stay at this well-placed hotel, you'll be half a mile (1 km) from Galveston Seawall and within 2 miles (3 km) of Port of Galveston Cruise Terminal. San Jacinto and Seawall Beach are also within half a mile (1 km).

Poolside dining

This hotel features 2 restaurants, an outdoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and a beach bar are also provided.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$131* Per night/room Sep 7 - Sep 8

Suite, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Ocean View, Corner (Balcony)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Galveston Beach ratings based on 20 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Galveston Beach

Everyone (8) Couples (7) Family (3)
2 out of 5
The staff is nice but the there is only one elevator working which is horrible in a busy hotel. I was charged over $400 a night and still had to pay for parking each day. That’s ridiculous. Hotel restaurant is understaffed so service is not good.

Posted by on Jul 25, 2022

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3 out of 5
The main elevator was broken so everyone had to use a service elevator. This caused people to have to wait for very long times to get to their floor. The employee I asked said that the elevator has been broken since he had started working there - over as months ago. The restaurant and bar on the property was understaffed. There was one person working there Servín food and making drinks the day we left. He told me he was planning on quitting because he was so frustrated by having no help. The room was clean and the bed was comfortable but I would not recommend this hotel.

Posted by , from Raytown on Jul 18, 2022

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2 out of 5
I was prepared to leave a wonderful review until I checked my bank account today. My 8 year old son and I spent 3 nights and enjoyed our stay very much. The room was clean, the housekeeping staff were very pleasant, and my son loves being able to order food right from the pool. We ordered food 3 times, but when I checked my bank account today there were 4 charges, with the last one being over $200. I called the hotel and a woman argued with me that it was a breakfast charge - which we didn’t even eat breakfast - then told me it was a combination of all of my bar charges. I explained that we charged food to our room 3 times and those where accounted for. This is an additional charge that I did not authorize. She then told me it was for incentives, which I was already charged $75 at check in. She told me I must not understand and to hold on. After the phone rang for more than 5 minutes to some extension that never picked up, I hung up and called back. I called 3 more times and no one ever answered the phone, but once I was disconnected. I understand that mistakes happen, but this was not handled well. This is our favorite hotel in Galveston, but if they continue to blow me off, we will not return.

Posted by on Jun 21, 2022

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3 out of 5
Room was okish clean..nothing super but ok. Has beach view and its own room conditioner(window). Pool looked nice enough however when staff was asked to proved umbrellas in 100 degrees he said there isnt any, while behind the door were plenty. At check in was asked to pay 16$ parking and instand 40$ hold ahead. It is an old hotel with great potential. Some staff were unfriendly but most were helpful. I would maybe come back here one more time as second try, but on my end wasnt too great.

Posted by , from Highlands Ranch on Jun 21, 2022

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3 out of 5
The place is mostly all ocean view. Somehow we got a first floor, handicapped room with No balcony. Not what we thot we were getting. We wanted ocean view and that’s why we chose this hotel. Not worth the money for what we thot we were getting. A bit upset.

Posted by on Sep 23, 2021

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2 out of 5
No room available even though we arrived after our check-in time.

Posted by on Apr 15, 2021

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5 out of 5

Posted by on Apr 12, 2021

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5 out of 5

Posted by on Apr 4, 2021

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5 out of 5
Wonderful..great view... right by beach Definitely will come again

Posted by on Oct 11, 2020

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Comment from Hotel Management

Oct 29, 2020 by Theresa

Thank you for taking the time to offer feedback regarding your stay at our hotel. We are glad to see you enjoyed yourself and we look forward to welcoming you back in the future.

5 out of 5
Clean rooms, extremely helpful & friendly staff from check-in with Aubry & breakfast service from Robin. We will stay here again if we are in the Galveston TX area.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by SF

Dear Gigi, Thank you for the fantastic feedback. We're thrilled you enjoyed the location, and Aubry and Robin exceeded your expectations. We look forward to hosting you again soon. Best Regards, Schwanna

About the DoubleTree by Hilton Hotel Galveston Beach

Location 1702 Seawall Boulevard, Galveston, TX 77550

Property Features

DoubleTree by Hilton Hotel Galveston Beach offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a bar/lounge, a beach bar, and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 700 square feet (65 square meters). A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Galveston Beach. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Galveston hotel.

  • 97 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 700 sq ft of conference space
  • 65 sq m of conference space
  • Built in 2005
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Galveston Beach offers 97 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Rooms open to balconies. Beds feature premium bedding. 42-inch LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. This Galveston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

  • Private balcony
  • MP3 dock
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 10:30 AM.

Foxtail - This beachfront café serves breakfast only.

Longboard Pool Bar - This beachfront restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Segway rental/tour nearby
  • Bicycle rentals on site
  • Surfing/bodyboarding nearby
  • Kayaking nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 15 per person (approximately)
  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Late check-out fee: USD 100 (subject to availability)
  • In-room microwave fee: USD 10 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Galveston Beach Hotel
  • Hotel Galveston Beach
  • DoubleTree Hilton Hotel Galveston Beach
  • DoubleTree Hilton Galveston Beach
  • Holiday Inn Sunspree Resort Galveston Beach Hotel Galveston
  • Doubletree By Hilton Galveston
  • DoubleTree by Hilton Hotel Galveston Beach Hotel
  • DoubleTree by Hilton Hotel Galveston Beach Galveston
  • DoubleTree by Hilton Hotel Galveston Beach Hotel Galveston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.