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4.1 out of 5

"Great view from bar and restaurant, friendly staff, walkable to shops and restaurants " More

By a verified traveler on Sun 24 Mar 2024

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Hotel Description

Beach hotel near Magic Sands Beach

Oceanside stay

Your stay at this Historic Kailua Village hotel places you within 3 miles (5 km) of Hulihee Palace and Magic Sands Beach. Kahalu'u Beach Park and Kona Le'a Plantation are also within 6 miles (10 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this smoke-free hotel. You'll appreciate the gym, bar/lounge, and laundry facilities.

Lagoon Tower Renovation Rate Standard Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$195* Per night/room Mar 31 - Apr 1

Lagoon Tower Renovation Rate Oceanfront Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Lagoon Tower Renovation Rate Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room (Standard)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Kona Resort ratings based on 91 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Royal Kona Resort

Everyone (42) Couples (22) Family (23)
5 out of 5
Great view from bar and restaurant, friendly staff, walkable to shops and restaurants

Posted by , from ORANGEVALE on Mar 24, 2024

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Comment from Hotel Management

Mar 26, 2024 by Customer Satisfaction Team

Thank you for sharing your feedback with us! We are happy to read that you enjoyed our location and we hope to welcome you back again in the future.

5 out of 5
We had a lovely time at this hotel. It was worth the upgrade to an oceanfront room and we got to see dolphins out in the bay from our balcony.

Posted by on Mar 6, 2024

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Comment from Hotel Management

Mar 7, 2024 by Customer Satisfaction Team

Mahalo for your feedback! We are delighted that you loved your oceanfront room and enjoyed the beautiful views from your lanai. We hope to welcome you back again on your next visit to Kona.

1 out of 5
I had come from phoenix to Kona and 24 hours into my trip I had to come back to Phoenix for critical emergency of family member and they refused to return balance of money

Posted by on Feb 20, 2024

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Comment from Hotel Management

Feb 21, 2024 by Dale

Mahalo! We appreciate your valuable feedback.

4 out of 5

Posted by on Feb 14, 2024

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Comment from Hotel Management

Feb 16, 2024 by Dale

Mahalo! We appreciate your valuable feedback.

5 out of 5

Posted by on Jan 28, 2024

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Comment from Hotel Management

Jan 29, 2024 by Customer Satisfaction Team

Mahalo for your feedback!

5 out of 5
All of the staff is very friendly .

Posted by on Jan 18, 2024

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Comment from Hotel Management

Jan 29, 2024 by Customer Satisfaction Team

Mahalo for your feedback! We are delighted that service was great! We hope to welcome you back again in the future.

5 out of 5
this was not a vacation but a wonderful place to sleep after a difficult day of travel. Our flight was delayed by 10 hours and instead of arriving at 12:00 we came in at ten and we were too tired to drive. We got the resort last min. reservation was easy, thank goodness. But the room were were put in had noisy neighbors. At the front dest the sweetest girl got us a different room. We really dont complain much but we needed the quiet restful sleep after a difficult day. And it was just what we got. Bless the front desk help the room was perfect! Wish we could have stayed longer. We have friends and family on Hawaii. So we come as often as we can. Thank you

Posted by , from duncan on Dec 22, 2023

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Comment from Hotel Management

Dec 28, 2023 by Customer Satisfaction Team

Thank you for sharing your feedback with us! We are so happy that you enjoyed your stay and that our front desk was able to accommodate your room move. We hope that you had a lovely family visit and will join us again in the future.

4 out of 5

Posted by , from Madison on Oct 19, 2023

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Comment from Hotel Management

Oct 24, 2023 by Customer Satisfaction Team

Mahalo for your feedback!

5 out of 5

Posted by , from Rancho Santa Margarita on Oct 9, 2023

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Comment from Hotel Management

Oct 31, 2023 by Customer Service Satisfaction Team

Mahalo

5 out of 5
Close to shopping. Beautiful resort with ocean waves crashing on lava rocks. Great location!

Posted by , from Rancho Santa Margarita on Oct 9, 2023

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Comment from Hotel Management

Oct 10, 2023 by Customer Satisfaction Team

Thank you for sharing your positive review! We are happy to read that you enjoyed your stay and we hope to host you again on your next visit to Kona!

Renovations + Closures

The property will be renovating from March 8 2024 to December 31 2025 (completion date subject to change). The following areas are affected:

  • Exterior

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Royal Kona Resort offers its guests a full-service spa, an outdoor pool, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 5403 square feet (502 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Royal Kona Resort. For a fee, parking is available. This Kailua-Kona hotel is smoke free.

  • 436 guestrooms or units
  • 7 levels
  • 5403 sq ft of conference space
  • 502 sq m of conference space
  • Built in 1968
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Royal Kona Resort offers 436 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony or patio
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Don The Beachcomber - This restaurant serves breakfast and dinner.

Don's Mai Tai Bar - This bar is located on the beach. Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Lotus Center Spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Pool access ramp on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-130-995-4048-01

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA-130-995-4048-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • State tax ID - TA-130-995-4048-01
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.49 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room safe
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 23.00 per person
  • Secured self parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kona Resort
  • Kona Royal
  • Kona Royal Resort
  • Royal Kona
  • Royal Kona Resort
  • Royal Resort Kona
  • Royal Kona Resort Kailua-kona
  • Royal Kona Kailua-kona
  • Royal Kona Kailua
  • Royal Kona Resort Hotel
  • Royal Kona Hotel Kailua-kona
  • Royal Kona Resort Kailua-Kona
  • Royal Kona Resort Hotel Kailua-Kona
  • Royal Kona Resort Hawaii/kailua-kona

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.