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Hotel Description

4-star beach hotel near Waikiki Beach

In shopping district

A stay at this Waikiki hotel places you steps from Royal Hawaiian Center and a 5-minute walk from Waikiki Beach. Waikiki Beach Walk and International Market Place are also within half a mile (1 km).

Full-service spa, 24-hour fitness

A full-service spa, 5 restaurants, and 2 outdoor pools are all featured at this smoke-free hotel. There's fun for all ages with a children's pool and a waterslide, and supervised childcare is an added bonus. Relax with a drink at one of the 2 poolside bars and get perks like free WiFi.

Comfy beds, WiFi

The 1636 guestrooms feature comforts like pillowtop beds and down comforters, while refrigerators and coffee/tea makers offer the conveniences of home. Lanais, WiFi, and LCD TVs are also available.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$379* Per night/room Nov 2 - Nov 3

Deluxe Room, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Room, Multiple Beds, Oceanfront (Larger Guest Room)

Bed Count 3 Full Beds Maximum Occupancy 6 Max

Club Suite, Business Lounge Access, Oceanfront (Malia)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Sheraton Waikiki ratings based on 107 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Waikiki

Everyone (22) Couples (3) Family (1)
4 out of 5

Posted by on Sep 30, 2019

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Comment from Hotel Management

Oct 2, 2019 by Guest Experience Team

Aloha Guest, Thank you for choosing to stay with us and posting your positive review. We appreciate knowing that our staff made your stay most enjoyable, and had a memorable experience with everything our hotel has to offer. Thanks again for sharing your feedback at the Sheraton Waikiki. We appreciate your business and look forward to your next visit. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5 out of 5
Love being on the ocean my balcony was right on the ocean it was so amazing. The infinity pool is awesome. Rumfire had a great happy hour & club area after 9, The edge bar is awesome for a few drinks by the pool. Only thing that was a bit off was there was no King Bed available as we booked but we settled for a double as they are renovating the hotel to make it nicer and we still go our ocean view so all was good.

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 17, 2019 by Manager

Aloha Guest, Thank you for your excellent review of the Sheraton Waikiki. We are so delighted you enjoyed your stay, and especially that you enjoyed Rumfire and Edge Bar! Our goal is for every guest to leave happy, and we apologize for the issues regarding your hotel bed, but glad it was handled appropriately. Your feedback is the best performance measure we have, so thank you again for taking the time to post your comments. We hope to see you again soon! Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

4 out of 5

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 26, 2019 by Manager

Aloha Valued Guest, We are pleased that we met most of your expectations. We appreciate your valuable feedback and hope you choose to stay with us whenever your travels bring you back to Waikiki. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5 out of 5
We loved the infinity pool and the valets were awesome. Check in and check out was very easy. Consierge was not very friendly. Before i book any hotel i will check to be sure if there is construction going on at the property. That was a bit annoying, but being serenaded by the local entertainment helped.

Posted by on May 30, 2019

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Comment from Hotel Management

May 31, 2019 by Manager

Aloha Valued Guest, As our guest, we truly value your comments as it provides an opportunity for us to improve going forward. We are pleased you enjoyed our award-winning pool experience and the genuine hospitality offered by our associates. We are currently in the process of refreshing all of our rooms, and we hope you will consider staying with us again to enjoy our new, contemporary look. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5 out of 5
Very nice. Would go back soon. I didn’t like that having to rent a chair for pool.

Posted by on May 28, 2019

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Comment from Hotel Management

May 29, 2019 by Manager

Aloha Valued Guest, Thank you for staying at our hotel and for posting your experience. We were pleased to read you enjoyed your overall stay with us. However, we apologize for the disappointment caused by our pool chair rentals. We will certainly share your observations with the appropriate individuals, and we appreciate the feedback. We hope to have another opportunity to welcome you back soon. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5 out of 5
The whole hotel and grounds! It is our favorite place in the world to stay!

Posted by on May 5, 2019

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Comment from Hotel Management

May 5, 2019 by Sheraton Waikiki Guest Experience Team

Dear Valued Guest, Thank you for choosing Sheraton Waikiki recently and for providing an outstanding review. We are pleased that our hospitality and accommodations exceeded your expectations and that you particularly enjoyed our stunning beaches and beautiful property. It was our pleasure to be a part of your memorable experience here in Hawaii, and we wish you all the best with your travels. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5 out of 5
Entire vacation was awesome. Staff extremely friendly and helpful. Beautiful inside and out.

Posted by on Mar 24, 2019

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Comment from Hotel Management

Mar 25, 2019 by Guest Experience Team

Dear Guest, Thank you for choosing Sheraton Waikiki for your vacation and posting about your experience. We are dedicated to providing an inspiring and relaxing atmosphere for all of our guests, and we appreciate you mentioning our accomplishments. It was our pleasure hosting you, and we look forward to our next opportunity to provide you with another exceptional stay. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5 out of 5
Service and facility were excellent. There were no problems and everyone was pleasant

Posted by on Mar 4, 2019

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Comment from Hotel Management

Mar 4, 2019 by Manager

Aloha Valued Guest, We were delighted to see we met your expectations. Our highest priority is making sure every guest has a relaxing experience in clean, comfortable accommodations, and we are glad we made that happen for you. Thank you for taking time out of your busy day to share your feedback. We hope to welcome you again soon. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

4 out of 5

Posted by on Dec 31, 2018

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4 out of 5
Considering this is the Sheraton, the rooms are rather dated and not as clean as I expected. There was discoloration on the mirror in the bathroom. Floors had permanent marks on them. Bathroom doors/walls could use some good cleaning. Just not something I expected at the Sheraton.

Posted by on Dec 24, 2018

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Comment from Hotel Management

Jan 11, 2019 by Mari K.

Aloha, Thank you for choosing the Sheraton for your recent stay in Waikiki. We appreciate your feedback on your experience in our rooms and are happy to know that you still enjoyed your stay, Mahalo.

Renovations + Closures

This property is undergoing renovations from 17 January 2019 to 31 December 2019 (completion date subject to change).

The property will be renovating from 01 September 2019 to 30 November 2019 (completion date subject to change). The following areas are affected:

  • Bar/lounge

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Sheraton Waikiki offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a 24-hour fitness center. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. There are 21 meeting rooms available. A children's pool, a terrace, and multilingual staff are also featured at the family-friendly Sheraton Waikiki. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Honolulu hotel is smoke free.

  • 1636 guestrooms or units
  • 5 dining venues
  • 2 bars by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (15.5 km / 9.7 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Sheraton Waikiki offers 1636 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Rooms open to lanais. Pillowtop beds feature down comforters. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Honolulu hotel provides wireless Internet access for a surcharge. LCD televisions come with pay movies. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private lanai
  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 11:00 AM.

RumFire - This restaurant specializes in Asian cuisine and serves lunch and dinner. Happy hour is offered.

Edge of Waikiki - This cocktail bar specializes in Asian cuisine and serves light fare only. Open daily.

Kai Market - This restaurant serves breakfast and dinner. Open daily.

Hapa's Pizza - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Yoshiya - This restaurant specializes in Japanese cuisine and serves breakfast, lunch, and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Parasailing nearby
  • Fitness classes on site
  • Surfing/boogie boarding nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Khakara. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Minimum age to access spa is 12
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Guests are requested to provide their estimated arrival details in advance. Please contact the property using the information on the reservation confirmation received after booking.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 120.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Noise-free guestrooms cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed
  • Tax ID - GE/TA-069-973-6064-01
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.39 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Fitness/yoga classes
  • Internet access
  • Newspaper
  • Phone calls
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 35.00 per person (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Airport shuttle fee: USD 16.00 per person (one-way)
  • Airport shuttle fee per child: USD 16.00 (one-way)
  • Self parking fee: USD 35.00 per day
  • Valet parking fee: USD 45.00 per day (in/out privileges)
  • Rollaway bed fee: USD 120.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton Hotel Waikiki
  • Sheraton Waikiki
  • Waikiki Sheraton
  • Honolulu Sheraton
  • Sheraton Honolulu
  • Sheraton Hotel Honolulu
  • Sheraton Waikiki Hawaii/Honolulu
  • Sheraton Waikiki Honolulu
  • Sheraton Waikiki Hotel Honolulu
  • Sheraton Waikiki Hotel
  • Sheraton
  • Sheraton Waikiki Hotel
  • Sheraton Waikiki Honolulu
  • Sheraton Waikiki Hotel Honolulu

You should know

  • Sheraton Waikiki offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.