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4.2 out of 5

"I check in and got a room that someone was in. They gave me another room with the wrong key card. The door did open and remain unlocked. I did go t ... " More

By a verified traveler on Sat 07 May 2022

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Hotel Description

Hotel near Honolulu Harbor in Honolulu

Western Honolulu stay

Your stay at this Western Honolulu hotel places you within 3 miles (5 km) of Honolulu Harbor and Aloha Stadium. Navy Marine Golf Course and Keʻehi Lagoon Beach Park are also within 2 miles (3 km).

Free airport shuttle

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Self parking, express check-out, and dry cleaning are also offered.

Free wired Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 274 guestrooms also offer free wired Internet and LCD TVs with cable channels. Coffee/tea makers, free newspapers, and free local calls are also available. Housekeeping is available on request.

Standard Room, 2 Double Beds, Non Smoking, Courtyard View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$189* Per night/room May 30 - May 31

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking (Pet Friendly)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (High Floor Harbor View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (High Floor Harbor View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western The Plaza Hotel ratings based on 26 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western The Plaza Hotel

Everyone (15) Couples (1) Family (9)
3 out of 5
I check in and got a room that someone was in. They gave me another room with the wrong key card. The door did open and remain unlocked. I did go to the front desk and they found out that it was the wrong room but told me I can stay there. They gave me a new key and everything was okay.

Posted by on May 7, 2022

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Comment from Hotel Management

May 8, 2022 by Guest Services

Aloha Calvin. Sorry to hear you had issues at check-in. I will speak to the parties involved to ensure we don't encounter this type of problem in the future. We appreciate you staying with us and hope to see you again in the future.

5 out of 5

Posted by on Jan 16, 2022

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5 out of 5

Posted by on Jan 14, 2022

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1 out of 5

Posted by on Nov 26, 2021

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5 out of 5
Very close to airport. Seedy appearing persons around the property.

Posted by on Nov 4, 2021

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Comment from Hotel Management

Nov 4, 2021 by Suzanne

Aloha Charles, Thank you very much for staying with us and we appreciate your feedback! Hope to see you again in the future. Warmest regards, Best Western The Plaza Hotel

5 out of 5
Friendly and helpful staffs. Hotel is very close to everything especially to/from the airport with a free shuttle. I love the free breakfast but was hoping for a variety each day. Overall, we enjoyed our stay at this hotel. If ever we’ll be in Hawaii, we’ll most likely stay here again.

Posted by on Oct 29, 2021

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Comment from Hotel Management

Oct 29, 2021 by GSM

Mahalo for your review! We appreciate you staying with us and are happy to hear you enjoyed the breakfast and shuttle service.

4 out of 5
The staff was friendly. The air conditioner was loud and kept me awake

Posted by on Oct 12, 2021

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Comment from Hotel Management

Oct 13, 2021 by Suzanne

Aloha Fannie, Thank you for staying at the Best Western the Plaza Hotel! We appreciate your feedback and our sincere apologies for the loud air conditioner. Hope we can see you again! Warmest Regards, Best Western the Plaza Hotel

3 out of 5
The staff at the desk. No housekeeping

Posted by on Aug 17, 2021

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Comment from Hotel Management

Aug 18, 2021 by GSM

Thank you for staying with us. We appreciate your review.

5 out of 5
Awesome service, super fast and easy

Posted by on Jul 10, 2021

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2 out of 5
.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 5, 2021 by Rena

Thank you for staying with us

About the Best Western The Plaza Hotel

Location 3253 N Nimitz Hwy, Honolulu, HI 96819

Property Features

Best Western The Plaza Hotel offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 2590 square feet (241 square meters) and includes conference space. A roundtrip airport shuttle is free during limited hours. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western The Plaza Hotel. For a fee, parking is available. This Honolulu hotel is smoke free.

  • 274 guestrooms or units
  • 12 levels
  • 2590 sq ft of conference space
  • 241 sq m of conference space
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free wired internet , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western The Plaza Hotel offers 274 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 35-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Weight limit: 20 lbs

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-207-605-9648-01

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA-207-605-9648-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - TA-207-605-9648-01
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30 per night
  • Pet fee: USD 30 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Hotel Plaza
  • Best Western Plaza
  • Best Western Plaza Honolulu
  • Best Western Plaza Hotel
  • Best Western Plaza Hotel Honolulu
  • Plaza Best Western
  • Plaza Hotel Best Western
  • Best Western Honolulu
  • BEST WESTERN The Plaza Hotel Hawaii/Honolulu
  • Best The Plaza Hotel Honolulu
  • Best Western The Plaza Hotel Hotel
  • Best Western The Plaza Hotel Honolulu
  • Best Western The Plaza Hotel Hotel Honolulu

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas has a 3-device limit.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.