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4.2 out of 5

"Always had to wait like 8-10 minutes for an elevator no matter what floor I was on, had to call everyday for housekeeping to clean room, we had the sa ... " More

By a verified traveler on Sun 23 Feb 2020

Hotel Description

Hotel near Royal Hawaiian Center in Honolulu

Oceanside stay

With a stay at this Waikiki hotel, you'll be within half a mile (1 km) of Royal Hawaiian Center and 2 miles (3 km) of Ala Moana Center. Diamond Head and Aloha Tower Marketplace are also within 6 miles (10 km).

Free breakfast

This hotel features an outdoor pool and a fitness center. Enjoy the spa tub and free perks like buffet breakfast and WiFi in public areas. Self parking, a business center, and a terrace are also offered.

Free WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 596 guestrooms also have free WiFi and flat-screen TVs. Other amenities include coffee/tea makers, hair dryers, and showers.

Standard Room (bed type not guaranteed)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$139* Per night/room Apr 11 - Apr 12

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Waikiki ratings based on 50 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Waikiki

Everyone (24) Couples (15) Family (14)
4 out of 5

Posted by on Mar 7, 2020

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Comment from Hotel Management

Mar 7, 2020 by General Manager

Thank you for staying with us and for your gracious rating. On behalf of all of us at Holiday Inn Express Waikiki, we would like to invite you for another outstanding visit. Jernell R.A. Mendonca, General Manager

4 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 1, 2020 by General Manager

Thank you for staying with us and for your gracious rating. On behalf of all of us at Holiday Inn Express Waikiki, we would like to invite you for another outstanding visit. Jernell R.A. Mendonca, General Manager

3 out of 5
Always had to wait like 8-10 minutes for an elevator no matter what floor I was on, had to call everyday for housekeeping to clean room, we had the same breakfast the whole time we were there which was 10 days and the hotel knew their were 4 of us in the room but housekeeping only left 3 towels and 3 wash clothes.

Posted by on Feb 23, 2020

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Comment from Hotel Management

Feb 24, 2020 by General Manager

Thank you for your review. We regret your disappointment with our breakfast and that you experienced longer than usual wait times for elevator service; moreover, we are sorry for the housekeeping issues you had while you were here. We have shared your feedback with the appropriate team, and we're working with them to be more diligent with their efforts moving forward. We hope you will consider a return visit so we can make it up to you. Jernell R.A. Mendonca, General Manager

5 out of 5
There is no restaurant other than the Market store.

Posted by on Feb 22, 2020

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Comment from Hotel Management

Feb 23, 2020 by General Manager

Thank you for being our guest. We regret the disappointment you had with the lack of a restaurant at our hotel. We hope this didn’t overshadow your otherwise great visit and that you will choose Holiday Inn Express Waikiki again in the future. Jernell R.A. Mendonca, General Manager

3 out of 5
Location was good, staff were friendly, and breakfast was great. The room air conditioners were super loud, walls were very thin, we heard the ice dispenser run about every 20 minutes, so sleep was hard. Washer and dryers did not work. (Was her did not spin out and we had to run the dryer 3 times and our clothes were still not dry. Bathrooms on the main level had an unpleasant smell and 1 stall was out of order for our whole stay

Posted by on Feb 18, 2020

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Comment from Hotel Management

Feb 19, 2020 by General Manager

Thank you for your review. We are glad to know you were pleased with the service you received from our associates and that you loved the breakfast we serve. However, we are sorry you were disturbed due to the noise during your stay. We wish we had the opportunity to address this while you were here as we would have done our best to ensure you were comfortable. We are also sorry for the cleanliness and maintenance issues you encountered during your visit. We will share your feedback with the respective teams to inspect and fix the problems you outlined. We hope you will give us another chance to regain your trust. Jernell R.A. Mendonca, General Manager

5 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 18, 2020 by General Manager

Thank you for visiting Holiday Inn Express Waikiki and for your wonderful rating. We are delighted you had an excellent experience with us. Please come back and see us again soon. Jernell R.A. Mendonca, General Manager

5 out of 5
We enjoyed the friendless of everyone. The lpcation was aweso.e.

Posted by on Jan 15, 2020

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Comment from Hotel Management

Jan 24, 2020 by General Manager

Thank you for your excellent review of Holiday Inn Express Waikiki. It is delightful to know you were impressed with our amiable associates and prime location. We enjoyed having you as our guest, and we look forward to hosting you again in the future. Jernell R.A. Mendonca, General Manager

5 out of 5
Great location. Excellent views from the ocean view rooms. Comfortable beds. Excellent service from all staff.

Posted by , from Minnesota on Jan 2, 2020

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Comment from Hotel Management

Jan 24, 2020 by General Manager

Scott, thank you for your wonderful feedback. We are thrilled that you loved our terrific location, comfortable accommodations, and diligent staff. It is encouraging to receive comments like yours that let us know we are meeting our goal of service excellence. It was a pleasure hosting you at Holiday Inn Express Waikiki, and we look forward to having you stay with us again! Jernell R.A. Mendonca, General Manager

4 out of 5

Posted by on Dec 11, 2019

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3 out of 5
The concierge rep Brittany harassed me about doing a 2hr timeshare tour. She even called my room not 1.. not 2 but 3 times after I had already told her I wasn’t interested. I hung up on her

Posted by on Dec 8, 2019

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About the Holiday Inn Express Waikiki

Location 2058 Kuhio Avenue, Honolulu, HI 96815

Property Features

Holiday Inn Express Waikiki offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. A terrace, tour/ticket assistance, and a vending machine are also featured at Holiday Inn Express Waikiki. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Honolulu hotel is smoke free.

  • 596 guestrooms or units
  • 44 levels
  • Buffet breakfast (free)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Game room or arcade
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Miniature golf on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (14.8 km / 9.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Waikiki offers 596 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers. This Honolulu hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided daily.

  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Miniature golf on site
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - 474136379. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is 474136379.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards not accepted
  • Tax ID - 474136379

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.74 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Fitness center access
  • Fitness/yoga classes
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 35.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Maile Court
  • Maile Sky
  • Holiday Inn Express Honolulu Waikiki Hotel
  • Maile Sky Court Honolulu
  • Maile Sky Court Hotel
  • Maile Sky Court Hotel Honolulu
  • Sky Court
  • Sky Maile
  • Castle Maile Sky Court Honolulu
  • Castle Maile Sky Court Hotel
  • Maile Sky Court Hawaii/Honolulu
  • Ohana Maile Sky Court
  • Holiday Inn Express Honolulu Waikiki
  • Maile Sky Court
  • Holiday Inn Express Honolulu – Waikiki
  • Holiday Inn Express Waikiki Hotel
  • Express Waikiki Honolulu
  • Holiday Inn Express Waikiki Hotel
  • Holiday Inn Express Waikiki Honolulu
  • Holiday Inn Express Waikiki Hotel Honolulu
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.