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The Kahala Hotel & Resort

5-star property
5000 Kahala Ave, Honolulu, HI 1-855-201-7819
4.7 out of 5
Exceptional!
See all 23 travelocity Reviews

"Great service friendly staff and great amenities " More

By a verified traveler on Wed 24 May 2023

Points Of Interest

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Hotel Description

5-star beachfront resort near Diamond Head

Beachfront retreat

Your stay at this Kahala resort places you within 3 miles (5 km) of Kahala Mall and Diamond Head. Honolulu Zoo and Ala Moana Center are also within 6 miles (10 km).

Luxury amenities

A full-service spa, 5 restaurants, and an outdoor pool are all featured at this luxury resort. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. There's fun for all ages with a children's club and a children's pool, and babysitting is an added bonus.

Room, Mountain View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$465* Per night/room Jun 6 - Jun 7

Suite (Kahala Beach)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Kahala Kai)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room, Balcony, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Kahala Hotel & Resort ratings based on 23 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Kahala Hotel & Resort

Everyone (10) Couples (7) Family (7)
5 out of 5
Great service friendly staff and great amenities

Posted by , from CYPRESS on May 24, 2023

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Comment from Hotel Management

May 29, 2023 by Manager

Mahalo for the feedback!

5 out of 5

Posted by on Sep 17, 2022

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5 out of 5
The staff was very professional and helpful. We never wanted for anything, and when we did, they were there on the spot. Absolutely amazing customer service.

Posted by on Aug 31, 2022

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Comment from Hotel Management

Sep 2, 2022 by Manager

Pleased you enjoyed, Eric. Mahalo!

4 out of 5
The property is beautiful and the highlight to me was the private beach, which they groom every morning. The hotel seems dated but if you look at it from the themed Hawaiian decor, it really is not too dated.

Posted by , from AVONDALE on Jun 3, 2022

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Comment from Hotel Management

Jun 17, 2022 by Manager

Aloha, Nelson! Glad you enjoyed. Many of our guests refer to The Kahala as classic or casually elegant. Mahalo for sharing!

3 out of 5
Ling Ling at the front desk was amazing. She resolved a booking issue quickly. We stayed just after an Easter event and chocolate candy was left in the carpets the entire time we stayed there. The carpets and bathroom in our room hadn’t been cleaned. It was gross. Room service was very pushy. They didn’t seem to understand what the do not disturb signs mean. Austin was very helpful down at the pool. Answered all our questions and set up everything for us. The beach was amazing and not very crowded. Parking can be a challenge. There aren’t enough spots in the garage for guests. Unless you want to pay for valet.

Posted by on Apr 28, 2022

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Comment from Hotel Management

Apr 29, 2022 by Manager

Mahalo for visiting us, Christian. Appreciate your feedback.

4 out of 5
Staff person tried selling us this and that upon checking in. We were zooed after a long travel day and just wanted our luggage, that they took from us upon arriving, and to get in our room. We found the food good but way overpriced. Loved the free shuttle and the driver Gary. Saw a bit of deferred maintenance, such as unclean carpeting, rusted railings, mildew in the tub and chipped paint, dirty lobby cushions, etc. Was surprised to be honest. Otherwise, our room was very pretty and comfortable.

Posted by on Mar 13, 2020

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Comment from Hotel Management

Mar 16, 2020 by Manager

Mahalo for sharing. Glad you enjoyed your visit and appreciate the feedback.

5 out of 5
This property was incredible: private, gorgeous beach and somewhat secluded. The pool was nice, and we loved having the dolphins on site. The rooms are starting to look a bit dated, but we could not have chosen a better resort. Will definitely stay here again!

Posted by on Jan 20, 2020

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Comment from Hotel Management

Jan 20, 2020 by Manager

Aloha! We look forward to welcoming you back. Mahalo!

5 out of 5

Posted by on Sep 28, 2019

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Comment from Hotel Management

Oct 4, 2019 by Manager

Mahalo for your visit!

5 out of 5
We very much enjoyed our stay at the Kahala Resort. The staff were extremely friendly and helpful. The room was clean and tidy -- housekeeping staff were in at least twice a day; once for cleaning and once for turn down service and additional cleaning. The breakfast buffet was perfect -- from fresh fruit juice to the made-to-order omelets! Restaurant staff was friendly and well organized. We never had to wait for than two minutes to be seated. We weren't there to hang around the hotel and hadn't planned on doing any swimming so I can't write a review for the pools, but they did look very inviting. The dolphin and fish/turtle pools were wonderful. It was a great treat to watch the staff feed and otherwise care for the dolphins. Always a fun photo opportunity at any time of day. All in all, a great stay for us and we would certainly return to this property during any future trips to Hawai'i.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 6, 2019 by Manager

Mahalo for your positive feedback. We're glad you enjoyed your stay!

5 out of 5
Beautiful and very relaxing.. Loved watching the dolphins.

Posted by , from Dallas on Aug 29, 2019

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Comment from Hotel Management

Sep 6, 2019 by Manager

Mahalo, we're happy you enjoyed your visit!

About the The Kahala Hotel & Resort

Location 5000 Kahala Ave, Honolulu, HI 96816

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At The Kahala Hotel & Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and kayaking. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury resort also offers an outdoor pool, a children's pool, and a spa tub. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Honolulu resort.

  • 338 guestrooms or units
  • 10 levels
  • 5 dining venues
  • 2 bars or lounges
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Kahala Hotel & Resort offers 338 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries. This Honolulu resort provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Arancino at the Kahala - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Hokus - Overlooking the ocean, this restaurant serves dinner only. Open daily.

Plumeria Beach House - This beach restaurant serves breakfast, lunch, and dinner. Open daily.

The Veranda - Overlooking the ocean and pool, this restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Seaside Grill - This restaurant is located on the beach. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna, a fitness center, and complimentary bicycles.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Snorkeling on site
  • Bodyboard on site
  • Beach yoga on site
  • Free bicycles on site
  • Golfing nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Kayaking on site
  • Swimming nearby
  • Yoga classes/instruction on site

Spa Services

The onsite spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Spa tub in spa
  • Minimum age to access spa is 13
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

The Kahala Hotel & Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 85.0 per night.

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

Tax ID - GE-169-879-9616-01

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. The tax ID number is GE-169-879-9616-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and Clean & Safe Stay (Okura Nikko Hotels). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC) and GBAC STAR Facility Accreditation (global expert).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property follows a brand or regulatory agency's sanitization guidelines Clean & Safe Stay (Okura Nikko Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • State tax ID - GE-169-879-9616-01
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 49 for adults and USD 25 for children
  • Airport shuttle fee: USD 195 per vehicle (one-way)
  • Covered self parking fee: USD 40 per night
  • Covered valet parking fee: USD 40 per night
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 85.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kahala Hotel & Resort
  • Kahala Resort Hotel
  • Kahala Hotel Resort
  • The Kahala Hotel Honolulu
  • The Kahala Hotel And Resort
  • Kahala Resort Honolulu
  • Kahala Hotel Honolulu
  • Mandarin Oriental Oahu
  • Kahala Mandarin Oriental
  • The Kahala Hotel & Resort Hawaii/Honolulu
  • The Kahala Hotel Resort
  • The Kahala Hotel & Resort Hawaii/Honolulu
  • Kahala Resort Honolulu
  • Kahala Hotel Honolulu
  • Kahala Hotel & Resort
  • The Kahala Hotel And Resort
  • The Kahala & Resort Honolulu
  • The Kahala Hotel & Resort Resort
  • The Kahala Hotel & Resort Honolulu
  • The Kahala Hotel & Resort Resort Honolulu

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts and the Leading Hotels of the World.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.