- Check-in time ends at midnight
- Check-in time starts at 3 PM
- Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Halekulani offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA/GE 99-0202926
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA/GE 99-0202926. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of COVID-19 Health & Safety Standards (Hawai'i - USA). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
- Credit card pre-authorization
- Staff temperature checks are not conducted regularly
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Car not required
- Property follows sanitization practices of SafeStay (AHLA - USA)
- Debit cards not accepted
- Staffed front desk
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Electrostatic spray is used for disinfection
- Cashless transactions are available
- Masks are not compulsory at the property
- Contactless food service / room service is available
- Reservation is not required for facilities onsite
- Property is cleaned with disinfectant
- Staff does not wear personal protective equipment
- Mobile key entry is not available
- Food service has been amended for enhanced safety
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Children stay free - maximum age 17
- Social distancing measures are in place
- Contactless check-in is not available
- No rollaway/extra beds available
- Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are available
- Children stay free
- State tax ID - TA/GE 99-0202926
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Parking height restrictions apply
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- No gap period between guest stays
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately USD 35.00–50.00 per person
- Airport shuttle fee: USD 318.00 per vehicle (roundtrip, maximum occupancy 3)
- Self parking fee: USD 50.00 per day (in/out privileges)
- Valet parking fee: USD 50.00 per day (in/out privileges)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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