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4.8 out of 5

"Best customer service hands down! Price of food could've been a little lower. " More

By a verified traveler on Sat 31 Aug 2019

Hotel Description

5-star beachfront resort near Wailea Beach

Beachfront retreat

Your stay at this Wailea resort places you within 3 miles (5 km) of Wailea Beach and Keawakapu Beach. Also, Wailea Blue Golf Course is within half a mile (1 km) and Polo Beach is within 2 miles (3 km).

Poolside dining

A full-service spa, 3 restaurants, and 3 outdoor pools are all featured at this luxury resort. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a children's pool, and free childcare is an added bonus.

Free WiFi, comfy beds

The 379 soundproofed guestrooms offer free WiFi and comfy beds. Plasma TVs come with satellite channels, and other amenities include furnished lanais and 24-hour room service.

Accessible: Club Ocean View Prime Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ocean View Prime Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Queen Beds, Ocean View (Club)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed Garden View Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Four Seasons Resort Maui at Wailea ratings based on 18 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Four Seasons Resort Maui at Wailea

Everyone (12) Couples (1)
5 out of 5
Best customer service hands down! Price of food could've been a little lower.

Posted by on Aug 31, 2019

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5 out of 5
The staff were all very kind and helpful with great energy and smiles making our experience amazing!

Posted by on Mar 29, 2019

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5 out of 5

Posted by on Feb 25, 2019

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2 out of 5
They Tried. We were greeted and treated wonderfully throughout our stay at the Four Seasons. Our problem with the hotel were cockroaches in the rooms and a broken door. We ended up staying in three different rooms while at the Four Seasons. Our first room, with beautiful views of the bay, had giant cockroaches the first night we were there. I mentioned to the front desk the next morning of our issue, and we were very quickly moved to another room, which was lovely. Two mornings later, we found cockroaches in the bathroom. We moved again, the hotel was gracious enough to put us in a very lovely ocean view suite for our troubles. The only problem with that room, the very first morning we were in the room, we found the entry door ajar, after being down at the beach. The latch had broken, preventing the door from closing completely. The staff and management really did try very hard to make it an enjoyable experience for us. We felt horrible calling to tell them of our issues every other day. The customer service was great, the cockroaches not so much. For the price one pays for any room at the Four Seasons, it isn't unreasonable to expect and receive one vermin free, or one with properly closing doors. By the end of the stay, we were ready to go home. I will say it will be a while before I try another Four Seasons. Loved the people, little shaky on their rooms. On the upside, adult pool and service was terrific. There were turtles in the waters off the beach!!

Posted by on Jul 27, 2018

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5 out of 5

Beautiful!

Pros: The hotel was clean, beautiful, and had spectacular views!
Location: The location was pretty good. Very country. Which we liked. The only thing is it took about a hour to get to our specific luau. Scenery was great!
We had a wonderful experience. The hotel was beautiful, it was right on the beach and the staff was excellent. I gave guest service my itinerary that i put together before i left and she called the places and made sure we still had reservations and transportation! She even helped up book the hike we wanted. I would definitely stay there again and definitely recommend them to everyone. I can not express how great the Four Seasons was. Thank you for making out trip memorable!

Posted by , from Lumberton, TX on Mar 27, 2018

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5 out of 5

Beautiful hotel next to gorgeous beach.

Pros: We liked the cleanliness, friendliness, and beauty.
Location: Excellent for shopping, kayaking, paddle boarding, whale watching, swimming, and snorkeling. It was a short drive for hiking and fishing.
The staff was excellent. The hotel restaurants were excellent. The accommodations were excellent.

Posted by , from Dallas on Mar 19, 2018

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5 out of 5

Honeymoon

Thank you again to the amazing staff at the four seasons for making our honeymoon so memorable.

Posted by , from Chicago on Oct 28, 2017

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5 out of 5

Absolutely, the Best Hotel in the US.

The staff is outstanding from top to bottom. Everything is can do.

Posted by on Feb 19, 2017

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5 out of 5

The experience of a life time

The purpose of the trip was to see whales and relax. The Four Seasons Tesort on Maui was a beautiful, relaxing piece of paradise. The staff were attentive, accomidating , and always cheerful. I've never experienced such a helpful, happy group of people! From the bell, serving, and front desk staff, concierge, valet, housekeeping staff, and spa personnel - everyone who I met at the Four Seasons, was kind, helpful, and very pleasant. The rooms were specious and clean; views of ocean, flowers, mountains everywhere. The facilities were very nice and the spa was fantastic!

Posted by , from Illinois on Feb 9, 2017

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5 out of 5

Excellent experience in every way!

Pros: . It was amazing in the service and wonderful atmosphere provided. The open lounge was enjoyed by couples and families throughout the day.
Cons: NOTHING!
Location: Maui, with beautiful views and lovely location on the ocean. There is a very nice shopping area within a mile.
This was an exceptional vacation for my husband and me at the Four Seasons in Maui. The staff was warm, kind, and their attention to detail in their service really impressed us. We have nothing but glowing things to say about every aspect of our week there.

Posted by , from Cheraw, S.C. on Dec 17, 2016

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About the Four Seasons Resort Maui at Wailea

Location 3900 Wailea Alanui Drive, Kihei, HI 96753

Renovations + Closures

This property is closed from March 25 2020 to November 19 2020 (dates subject to change).

Property Features

Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Four Seasons Resort Maui at Wailea you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 3 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Kihei resort.

  • 379 guestrooms or units
  • 8 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 39000 sq ft of conference space
  • 3623 sq m of conference space
  • Built in 1990
  • Swim-up bar
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Kahului, HI Airport (OGG) (27.1 km / 16.8 mi)
  • Property shuttles: Free shopping center shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Four Seasons Resort Maui at Wailea offers 379 accommodations with DVD players and minibars. Rooms open to furnished lanais. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private lanai (furnished)
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • HD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:30 AM.

Onsite venue - restaurant.

Ferraro's Bar E Ristorant - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves lunch and dinner.

DOU Steak and Seafood - This poolside restaurant serves breakfast and dinner.

24-hour room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Surfing/boogie boarding on site
  • Tennis lessons on site
  • Yoga classes/instruction on site
  • Rafting nearby
  • Fitness classes on site
  • Segway rental/tour nearby
  • Basketball on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Free bicycles nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Kayaking on site
  • Windsurfing nearby
  • Pilates classes on site
  • Ecotours nearby
  • Rowing or canoeing on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Personal motorized watercraft on site
  • Scooter/moped rentals nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-109-950-7712-01

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is TA-109-950-7712-01. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of COVID-19 Health & Safety Standards (Hawai'i - USA) and Lead with Care (Four Seasons) guidelines.The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • Property follows a brand or regulatory agency's sanitization guidelines Lead with Care (Four Seasons)
  • Property Registry Number - TA-109-950-7712-01
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - TA-109-950-7712-01
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 27.00 and USD 54.00 for adults, USD 7.00 and USD 16.00 for children (approximately)
  • Valet parking fee: USD 40.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Four Seasons Maui Wailea
  • Four Seasons Resort Maui Wailea
  • Four Seasons Resort Maui
  • Four Seasons Maui
  • Four Seasons Resort Maui At Wailea Hotel Wailea
  • 4 Seasons Resort Maui At Wailea
  • Four Seasons Wailea
  • Wailea Four Seasons
  • Four Seasons Maui At Wailea
  • Four Seasons Resort Maui at Wailea Kihei
  • Four Seasons Resort Maui at Wailea Resort
  • Four Seasons Resort Maui at Wailea Resort Kihei

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.