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4.0 out of 5

"It was pretty positive experience. I did find a bug the first night that I was there, so that was a little offsetting. Other then that, everything e ... " More

By a verified traveler on Thu 26 Jul 2018

Hotel Description

3.5-star hotel near Hawaii Convention Center, connected to a shopping center

Near beach, shopping

Within a 10-minute walk of this Ala Moana hotel, you'll find Hawaii Convention Center and Ala Moana Center. Magic Island and Ala Moana Beach Park are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the sauna, bar/lounge, and coffee shop.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 1100 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Premium bedding, coffee/tea makers, and hair dryers are also available.

Kona Tower City View - Resort Fee Included

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$179* Per night/room Nov 24 - Nov 25

Waikiki Tower Ocean View – Resort Fee Included

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Kona Tower Partial Ocean View – Resort Fee Included

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Waikiki Tower Partial Ocean View – Resort Fee Included

Bed Count 1 King Bed Maximum Occupancy 4 Max

One-Bedroom Mountain View Suite – Resort Fee Included

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite - Resort Fee Included

Bed Count 1 King Bed Maximum Occupancy 4 Max

Ala Moana Hotel ratings based on 115 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ala Moana Hotel

Everyone (41) Couples (3) Family (13)
5 out of 5

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 16, 2019 by ME

Aloha! Thank you for staying with us and positive feedback. We wish you had a wonderful stay and comeback again! Mahalo!

4 out of 5
Location is good. Elevators were very slow. It was a long wait.

Posted by on Sep 4, 2019

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Comment from Hotel Management

Sep 28, 2019 by ME

Thank you for bringing up your concern. We will address this directly to the indicated departments

5 out of 5

Posted by on Aug 30, 2019

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Comment from Hotel Management

Aug 30, 2019 by Ala Moana Hotel by Mantra

Mahalo for staying with us!

3 out of 5
TV reception suck, very glitchy. Walls are thin, could hear next door guest coming back at 3am-4am for extended partying 3 mornings in a row.

Posted by , from Los Angeles on Aug 21, 2019

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Comment from Hotel Management

Aug 21, 2019 by Ala Moana Hotel by Mantra

Aloha MNG and we're sorry to hear that you had noisy neighbors. We have Security 24/7 and are always happy to respond to noise issues if we are made aware.

4 out of 5
Great location, but parking is really expensive and has gone up $10 a day this year. Yikes!

Posted by on Aug 15, 2019

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Comment from Hotel Management

Aug 15, 2019 by Ala Moana Hotel by Mantra

Aloha and thank you for staying with us. We have tried to keep our parking rates in line with averages in the area, which have unfortunately been on the rise as well but we hope you enjoyed your stay.

4 out of 5

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by Ala Moana Hotel by Mantra

Aloha, Thank you very much for choosing Ala Moana Hotel by Mantra and we appreciate your review. Mahalo

4 out of 5

Posted by on Aug 9, 2019

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Comment from Hotel Management

Aug 10, 2019 by Ala Moana Hotel by Mantra

Mahalo for staying with us!

5 out of 5
Close proximity to the Ala Moana Shopping Center and other surrounding merchants and services.

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 9, 2019 by Ala Moana Hotel by Mantra

Mahalo for staying with us!

2 out of 5
I had to call housekeeping just to get clean towels. The first two days were rough. The day we checked in the refrigerator was full of food containers from fast food. In the future I will not choose to stay here again. Employees were very nice but the accommodations in my opinion did not meet expectations.

Posted by on Aug 8, 2019

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Comment from Hotel Management

Aug 9, 2019 by Ala Moana Hotel by Mantra

We apologize for any issues that you encountered and will be sure to share this feedback with our housekeeping team.

3 out of 5
The service is okay. Customer service is very helpful

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 21, 2019 by Ala Moana Hotel by Mantra

Mahalo for staying with us.

Property Features

Ala Moana Hotel offers its guests an outdoor pool, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Ala Moana Hotel. Parking is available for a fee. This 3.5-star Honolulu hotel is smoke free.

  • 1100 guestrooms or units
  • 2 buildings
  • 2 dining venues
  • Built in 1970
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (13.3 km / 8.3 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Ala Moana Hotel offers 1100 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. LCD televisions come with premium cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Signature Prime Steak - Overlooking the ocean, this steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Starbucks - This restaurant serves light fare only. Open daily.

Plantation Cafe - This buffet restaurant serves breakfast only.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18.50 per person (approximately)
  • Self parking fee: USD 30 per day (in/out privileges)
  • Valet parking fee: USD 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ala Moana Hotel by Mantra
  • Ala Moana Honolulu
  • Ala Moana Hotel Mantra Honolulu
  • Ala Moana Hotel Honolulu
  • Hotel Ala Moana
  • Hotel Moana
  • Moana Hotel
  • Ala Moana Hotel Hawaii/Honolulu
  • Ala Moana Hotel Mantra
  • Ala Moana Mantra Honolulu
  • Ala Moana Mantra
  • Ala Moana Hotel Hotel
  • Ala Moana Hotel Honolulu
  • Ala Moana Hotel Hotel Honolulu
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.