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4.1 out of 5

"The rooms were very nice and as described online. The beds were too hard. " More

By a verified traveler on Mon 26 Jun 2017

Hotel Description

3.5-star spa hotel near Hawaii Convention Center

Beach, shopping nearby

Within a 15-minute walk of this Waikiki hotel, you'll find Hawaii Convention Center and Ala Moana Center. Also, Waikiki Beach Walk is within half a mile (1 km) and Royal Hawaiian Center is within 2 miles (3 km).

Full-service spa, dining

This smoke-free hotel features a full-service spa, 2 outdoor pools, and a restaurant. Traveling on business? Take advantage of the express check-out, laundry service, and valet parking. You'll appreciate the fitness center, bar/lounge, and coffee shop.

Free WiFi, kitchens

The 212 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as LCD TVs with cable channels. Free WiFi, balconies, and DVD players are also available.

Luxury Room, Kitchen, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$189* Per night/room Oct 23 - Oct 24

Luxury Suite, Kitchen, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Room, 2 Bedrooms, Kitchen, Ocean View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Luxury Room, 2 Bedrooms, Kitchen, City View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Luxury Room, Kitchen, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Sunset Ocean View w/ Full Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ilikai Hotel & Luxury Suites ratings based on 83 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ilikai Hotel & Luxury Suites

Everyone (9) Couples (1) Family (3)
2 out of 5
This property is very close to the ocean and they provide two beach towels and chairs. I was hoping for a relaxing quiet getaway but the fan in the room rattled and I could hear the cars from my city view room although we were one of the top floors. Wifi was not existent and very slow when I logged in making it impossible to sent emails, check Instagram, or download anything. Very frustrating!

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 1, 2019 by guest service

We appreciate the concerns you have brought up. I hope we were given the chance to try and rectify your situations- informing front desk to possibly move your room to a quieter one; engineering to check on your wifi connection. Hopefully, your next stay will be a better one.

5 out of 5
The rooms and view are incredible. Location is perfect for the access to the beach and parking. Doesn’t have a bar but there are great places nearby everything else was perfect Not happy with hertz rental car in the lobby. I would definitely rent a car from someplace else

Posted by on Apr 3, 2019

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Comment from Hotel Management

Apr 3, 2019 by Ilikai Hotel and Suites

Mahalo for choosing the Ilikai Hotel. Hope that you will be a repeat guest with us.

4 out of 5

Posted by on Feb 16, 2019

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Comment from Hotel Management

Apr 3, 2019 by Ilikai Hotel and Suites

Mahalo for choosing the Ilikai Hotel. Hope that you will be a repeat guest with us.

4 out of 5

Posted by on Jan 29, 2019

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Comment from Hotel Management

Feb 15, 2019 by Ilikai Hotel & Suites

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Had a wonderful stay. The normal check in time is 3pm, but we arrived at 11 am. However the staff was considerate enough to find an available room for an early check in. This hotel is in the perfect location, not mid-Waikiki with all it's craziness, close enough to walk to Ala Moana mall, and right next to a Bus stop.

Posted by , from Korea on Oct 28, 2018

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4 out of 5
The hotel has the worst concierge service of any hotel that I have ever stayed in. I was particularly unhappy with every encounter: car rental, luau arrangements, and information regarding what admissions the resort fee covered. I was told that they were not really a concierge, but a booking center for vacation purchases.

Posted by , from Illinois on May 30, 2018

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5 out of 5
Pros: The convenience to what we wanted to do.
Cons: The beds were very hard.
The rooms were very nice and as described online. The beds were too hard.

Posted by , from Prescott Valey on Jun 26, 2017

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3 out of 5

use at your own risk

Pros: "Anna" the house keeper, and the patio
Cons: Front desk need to be more professional, even when I took photos of the issue to the front desk, supervisor did not want to view them
Location: McDonalds is across the street, along with I Hop. Great place to start your morning. Bus service and taxi service readily available
We arranged to stay at this hotel because of past experience. That was a mistake. We arrived at hotel around 1:20 pm, no bell man to assist with luggage. We, (4 adults) attempted to check I but we were told room was not ready till 3:00pm check in. We went. To the Cinnamons coffee shop to have lunch, food was good, but caution, you Can Not charge any meal there to your room. There is no room service at this hotel. When we did check in, the rom was set up for two people. One bed, with pull out sofa, but two sets of towels, two chairs on the patio, two cups. I went to the front desk, but line was long, I returned to the room and found "Anna" the housekeeper,who within the half hour had everything set for us. I tried to use internet downstairs, but could not get it to work when I asked front desk,they gave me the same password that was on key cover, still not working. We were paying $18.00 per day for resort fee, but could only use internet in room. The front desk, and bell men seem to be the condo owners, not professional, not welcoming. We could not use air conditioner, but used the huge patio. The view was great, but this place closes at 9:00pm no cafe or drinks, unless you use the restraunt at the penthouse. I do not think it is worth the cost, and most certain a rating of Luxury Suite is completely false

Posted by , from French Valley, Ca on Mar 1, 2017

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4 out of 5

Good location, friendly staffs, helpful concierge

Pros: Hotel staffs; balcony; location
Cons: Quality of internet service/setup
Location: Waikiki beach, shopping, and restaurants are all within walking distance or quick Uber ride.
Location is great with Waikiki within walking distance. Hotel staffs (front desk, concierge service) were extremely helpful. Check-in process was quick. Resort fees apply for internet, beach towel, and amenities. Did not utilize the amenities on-site but they seem to be in fair shape. Internet setup was in poor condition. Ocean view room (especially at higher floor) is worth the money with the balcony.

Posted by , from San Jose, CA on Aug 27, 2016

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5 out of 5

If you have to be in Honolulu for business ...

Pros: Conveniently located for whether business or pleasure with ease of access and departure
a very pleasant and professional staff throughout the property; the bottles of water upon check-in an unexpected treat and something more properties should provide rather than charge for considering all hotels have a 'resort fee' charge anymore. Parking is valet only and service very prompt.

Posted by on Aug 28, 2015

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About the Ilikai Hotel & Luxury Suites

Location 1777 Ala Moana Blvd, Honolulu, HI 96815

Renovations + Closures

The property will be renovating from 01 October 2019 to 01 March 2020 (completion date subject to change). The following areas are affected:

  • Exterior

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

Ilikai Hotel & Luxury Suites offers its guests 2 outdoor swimming pools and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Event space at this hotel measures 5500 square feet (511 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Ilikai Hotel & Luxury Suites. Parking is available for a fee. This 3.5-star Honolulu hotel is smoke free.

  • 212 guestrooms or units
  • 26 levels
  • 5500 sq ft of conference space
  • 511 sq m of conference space
  • Built in 1964
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (14.8 km / 9.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Ilikai Hotel & Luxury Suites offers 212 air-conditioned accommodations with DVD players and video-game consoles. Rooms open to balconies. 40-inch LCD televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Honolulu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided daily.

  • Bathrooms are partially open
  • In-room kitchen
  • Private balcony
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

Ilikai Hotel & Luxury Suites has a restaurant on site.

Cinnamon's - Overlooking the ocean, this restaurant specializes in fusion cuisine and serves breakfast, lunch, and dinner. Open daily.

Aroma Caffe - Onsite coffee shop. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Mountain biking nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ilikai Massage Spa Hawaii. Services include massages.

The spa is open daily.

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Tax ID - TA-064-575-2832-01

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night

The resort fee includes:

  • Beach loungers
  • Beach towels
  • Fitness center access
  • Shuttle service
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Lending library access
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 15 for adults, USD 12 and USD 15 for children (approximately)
  • Fee for wireless Internet in public areas: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 28 per day
  • Rollaway bed fee: USD 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ilikai Aqua Boutique
  • Ilikai Aqua Boutique Honolulu
  • Ilikai Hotel Aqua Boutique
  • Ilikai Hotel Aqua Boutique Honolulu
  • Ilikai Hotel Luxury Suites Honolulu
  • Ilikai Hotel Luxury Suites
  • Ilikai Luxury Suites Honolulu
  • Ilikai Luxury Suites
  • Ilikai Hotel And Suites
  • Ilikai Hotel Hawaii
  • Ilikai Honolulu
  • Ilikai Hotel & Luxury Suites Hawaii/Honolulu
  • Ilikai & Suites Honolulu
  • Ilikai Hotel & Luxury Suites Hotel
  • Ilikai Hotel & Luxury Suites Honolulu
  • Ilikai Hotel & Luxury Suites Hotel Honolulu
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.