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4.5 out of 5

"The room was clean and well maintained. Check in was easy. " More

By a verified traveler on Tue 06 Oct 2020

Hotel Description

3-star hotel near Willowbrook Mall

In Houston

Your stay at this Houston hotel places you within a 10-minute walk of Kickerillo-Mischer Preserve and St. Luke's Hospital At The Vintage. Also, CHI St. Luke's Health - Vintage Hospital is within half a mile (1 km) and Vintage Park is within 2 miles (3 km).

Free perks

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 130 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include free long-distance calls, free local calls, and hair dryers.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$99* Per night/room Apr 14 - Apr 15

Suite, 1 King Bed with Sofa bed (One Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible, Bathtub (With Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Multiple Beds (2 Queen and 1 Sofa Bed, High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, Multiple Beds (2 Queen and 1 Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hyatt Place Houston NW Vintage Park ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Houston NW Vintage Park

Everyone (10) Couples (2) Family (4)
1 out of 5
Book the room for a night got to the location to tell us they have no rooms. Didn’t care said they could do nothing.

Posted by on Apr 5, 2021

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5 out of 5
The room was clean and well maintained. Check in was easy.

Posted by , from Houston on Oct 6, 2020

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5 out of 5

Posted by on Mar 4, 2020

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Comment from Hotel Management

Mar 5, 2020 by General Manager

It was a pleasure having you as our guest at Hyatt Place Houston NW Vintage Park. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. In the spirit of hospitality, James Breazeale, General Manager

5 out of 5
The staff, facilities, and breakfast offerings were excellent!

Posted by on Jan 14, 2020

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Comment from Hotel Management

Jan 15, 2020 by General Manager

Thank you for including the Hyatt Place Houston NW Vintage Park in your travel plans. We are happy you loved your courteous service and that you enjoyed our delicious breakfast. It was a pleasure having you as our guest, and we look forward to hosting you again soon. In the spirit of hospitality, James Breazeale, General Manager

5 out of 5
The rooms are large and spacious. The bed and couch were comfortable and clean. Great place!

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 22, 2019 by General Manager

Thank you for staying at Hyatt Place Houston NW Vintage Park and for your excellent rating. We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. Our spacious rooms let you relax after a day exploring Vintage Park Shopping Village and the many other attractions in our exciting city. We appreciate you sharing your feedback and look forward to seeing you on your next visit. In the spirit of hospitality, James Breazeale, General Manager

5 out of 5

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 23, 2019 by General Manager

Thank you for staying with us and for your gracious rating. On behalf of all of us at Hyatt Place Houston NW Vintage Park, we would like to invite you for another outstanding visit. In the spirit of hospitality, James Breazeale, General Manager

3 out of 5

Posted by on Oct 19, 2019

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Comment from Hotel Management

Oct 20, 2019 by General Manager

Thank you for being our guest. We are pleased you enjoyed your stay overall, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you, and we hope to have another opportunity to welcome you back soon. In the spirit of hospitality, James Breazeale, General Manager

5 out of 5

Posted by on Oct 8, 2019

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Comment from Hotel Management

Oct 9, 2019 by General Manager

It was a pleasure having you as our guest at Hyatt Place Houston NW Vintage Park. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. In the spirit of hospitality, James Breazeale, General Manager

5 out of 5

Posted by on Sep 14, 2019

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Comment from Hotel Management

Sep 15, 2019 by General Manager

Thank you for staying with us and for your gracious rating. On behalf of all of us at Hyatt Place Houston NW Vintage Park, we would like to invite you for another outstanding visit. In the spirit of hospitality, James Breazeale, General Manager

5 out of 5
Very clean. The rooms are spacious and the beds are comfortable. Good hot breakfast. No negatives.

Posted by , from Tampa, FL on Jul 8, 2019

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Comment from Hotel Management

Jul 8, 2019 by General Manager

Thank you for reviewing your recent stay at the Hyatt Place Houston NW Vintage Park. We are glad to know you liked our comfortable beds as well as the great condition of your room and relished the delicious breakfast servings. It was a pleasure accommodating you, and we hope to welcome you back for another outstanding experience. In the spirit of hospitality, James Breazeale, General Manager

About the Hyatt Place Houston NW Vintage Park

Location 20330 Tomball Parkway, Houston, TX 77070

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite business center. A 24-hour fitness center, a terrace, and complimentary newspapers in the lobby are also featured at the business-friendly Hyatt Place Houston NW Vintage Park. Free self parking is available. This 3-star Houston hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Dining venue
  • Bar or lounge
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hyatt Place Houston NW Vintage Park offers 130 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Hyatt Place Houston NW Vintage Park has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. Long-term renters welcome.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Destination fee: USD 0.56 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Houston Nw Vintage Park
  • Hyatt Place Nw Vintage Park
  • Hyatt Place Houston NW Vintage Park Hotel
  • Hyatt Place Houston NW Vintage Park Houston
  • Hyatt Place Houston NW Vintage Park Hotel Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.