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4.0 out of 5

"Very classy looking and clean. Staff is always friendly. " More

By a verified traveler on Tue 02 Jun 2020

Hotel Description

Hotel near Willowbrook Mall in Houston

In Houston

Within 2 miles (3 km) of this Houston hotel, you'll find Prairie View A&M University and Kickerillo-Mischer Preserve. Mandolin Gardens Park and Houston Methodist Willowbrook Hospital are also within 2 miles (3 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 116 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include free local calls, hair dryers, and ironing boards.

Deluxe Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$53* Per night/room Apr 20 - Apr 21

Superior Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Accessible (Smoke Free, Kitchenette)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds (Smoke Free, Kitchenette)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds (Smoke Free)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Red Roof Inn Houston - Willowbrook ratings based on 5 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Red Roof Inn Houston - Willowbrook

Everyone (1) Couples (2) Family (2)
5 out of 5
Very classy looking and clean. Staff is always friendly.

Posted by , from Houston on Jun 2, 2020

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Comment from Hotel Management

Jun 3, 2020 by Sophia,CSR

Hello, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep staying with us!

1 out of 5
the managers in charge were very rude and i did not appreciate it they way they acted.

Posted by on Jan 29, 2020

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Comment from Hotel Management

Jan 31, 2020 by Sophia,CSR

Ms.Aalyssa, Thank you for sharing your review. We apologize for the inappropriate behaviour shown by our staff. We never want our guests to go back like this without hosting them. We are actively investigating your feedback with our management for prompt action and will reach out to you for further information.

4 out of 5
The property was new and very clean but the walls are paper thin and I could hear doors opening and closing and kids crying all night.

Posted by on Jan 22, 2020

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Comment from Hotel Management

Jan 22, 2020 by - Red Roof Inn Houston Willowbrook

Hello, we thank you for your stay with us and glad you loved our property. However, we want to apologize for the inconvenience that occurred during your stay with us. We still hope you give us another chance to earn your business again in the near future.

5 out of 5
Clean, inexpensive, and new! Dog friendly with a dog run and 24 hr emergency vet next door!

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 6, 2020 by Sophia,CSR

Hello, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep exploring, Happy staying!!

5 out of 5

Posted by on Dec 6, 2019

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Comment from Hotel Management

Dec 7, 2019 by Sophia,CSR

Hello, Thank you for an excellent 5-star rating. We are glad that you had a nice stay with us. We always welcome our guest's ideas and suggestions. We would love to host you again.

About the Red Roof Inn Houston - Willowbrook

Location 19319 Tomball Parkway, Houston, TX 77070

Property Features

Red Roof Inn Houston - Willowbrook offers its guests coffee/tea in a common area. Public spaces have free WiFi. Free self parking is available. This Houston hotel is smoke free.

  • 116 guestrooms or units
  • Built in 1988
  • Coffee in lobby
  • Front desk (24 hours)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Airport: George Bush Intercontinental Airport (IAH) (30.3 km / 18.8 mi)
  • Parking: Free self parking

Room Amenities

Red Roof Inn Houston - Willowbrook offers 116 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night, plus a deposit of USD 200 per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 80 lbs)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Number of children who can stay free - 17

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 200 per stay
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

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You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.