Skip to main content
Beginning of main content

"I liked the area and the place but need a little more cleanliness in lobby sitting area also on hallways. The elevator needs TLC. Water and coffee is ... " More

By a verified traveler on Sun 01 May 2022

Enter dates to see availability

Hotel Description

4-star hotel near Key West Harbour

Oceanside stay

A stay at this New Town hotel places you within 3 miles (5 km) of Key West Harbour and 6 miles (10 km) of Key West Lighthouse and Keeper's Quarters Museum. Key West Butterfly and Nature Conservatory and Harry S. Truman Little White House are also within 6 miles (10 km).

Poolside dining

This smoke-free hotel includes 3 restaurants, an outdoor pool, and a 24-hour gym. Business travelers can take advantage of the free WiFi in public areas. There's a poolside bar on site, and laundry facilities and concierge services are also provided.

Free WiFi, refrigerators

The individually furnished guestrooms offer free WiFi and hair dryers. Other amenities include refrigerators, microwaves, and LCD TVs with cable channels.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$203* Per night/room May 23 - May 24

Premium Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Ocean View Junior Suite 1 King and Sofabed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

24 North Hotel Key West ratings based on 36 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for 24 North Hotel Key West

Everyone (9) Couples (14) Family (11)
3 out of 5
I liked the area and the place but need a little more cleanliness in lobby sitting area also on hallways. The elevator needs TLC. Water and coffee is provided in room but for one day if you forgot to buy you won’t have any in room. So buy water to take to your room. Other than that it was ok.

Posted by on May 1, 2022

Was this review helpful to you?
4 out of 5
Would have rated higher, except for the late check in time. Was approximately 1.5 hours to get room, and was never provided updates as staffed promised.

Posted by , from Clarkston on Mar 17, 2022

Was this review helpful to you?
1 out of 5
They don't tell you when you check in that they only clean the room every 3 days. I called for some towels for 2 days none were ever brought. The staff was not very knowledgeable about anything. Travelocity told me to show my AAA card at desk for my discount they told me I couldn't be reimbursed. Too many more disappointments to list them all. I will never stay or suggest to anyone to stay there in fact I discourage it. Kim

Posted by on Mar 6, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 8, 2022 by 24 North Hotel Key West Team

Hi Kim, Thanks for the feedback. we are looking at the matter and sincere apology for any inconvenienced caused.

3 out of 5
The property is definitely NOT as advertised The individual unit that I had upgraded to was no better than a 1990 dated motel 6…including the cockroaches! Which refused to pay their share of the stay… I personally evicted as many as I could find. The common areas of the hotel/motel were nice again certainly not as the grandeur as advertised!!!! In all… disappointing and will not return there.

Posted by on Feb 21, 2022

Was this review helpful to you?
Comment from Hotel Management

Feb 24, 2022 by 24 North Hotel Key West Team

Hi Steven, Thank you for the feedback, we apoloogise for not meeting your expectation and we are looking at the matter.

2 out of 5
Arrives at early for checking and our room wasn't ready so we told them we wait by the bar and they said they would text us in a room should be ready by 4 at 4:15 we have to go back inside to see what was going on we were told our room was ready nobody just bothered to tell us do the other things they didn't tell us where one of the elevators was broken and you only get maid service every 3 days. There were no washcloths in our room there is only one restaurant in the hotel and that's the cool bar so if you enjoy eating your food with 25 mile an hour winds 65 degrees you'll love this place. When I questioned them about our checking they told me they add a wrong number for us even though we were texting the whole time I will never be back

Posted by , from HOPKINSVILLE, KY on Feb 16, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 3, 2022 by 24 North Hotel Key West Team

Hi Michael, Thanks for the feedback.

3 out of 5

Posted by on Jan 1, 2022

Was this review helpful to you?
2 out of 5
Check in was supposed to be at 4. Didn’t get a room till almost 5 after complaining to the front desk

Posted by on Dec 15, 2021

Was this review helpful to you?
Comment from Hotel Management

Dec 15, 2021 by 24 North Hotel Team

Hi Richards, Thank you for the feedback, apology for the inconvenienced caused.

3 out of 5
I liked the pool, what I did not like was upon entering my room the t.v. was on! no bath mat or wash rags, almost someone used it as a break room. called housekeeping waited four hours for towels and wash rags, your room does not get turned over daily, need to call for fresh linens, the locks on the door failed ,but maintenance did correct the problem with 30 minutes

Posted by , from SEATTLE on Dec 1, 2021

Was this review helpful to you?
Comment from Hotel Management

Dec 2, 2021 by 24 North Hotel Team

Dear Montgomery, Thank you for the feedback.

2 out of 5
the lobby and pool are nice and the food truck was good and necessary because no other option available. TV had connection issues so unable to use. Table leg in room was barely holding it up and multiple outlets not working and one near tv with no cover whatsoever which is a health and safety issue along with the mold in bathroom ceiling. Handle for shower not functioning correctly as well. One Elevator not working so causing long waits. Shuttle was convenient and lobby staff friendly but this place is in need of repair. Price way too high and added resort fee shouldnt exist because of conditions.

Posted by on Nov 3, 2021

Was this review helpful to you?
Comment from Hotel Management

Nov 9, 2021 by 24 North Hotel Team

Dear Sonya, Thank you the feedback.

5 out of 5
Our room was a tad bit outdated but extra clean and comfortable…the Blind Pig food truck sits just outside the hotel and has awesome food, better than at the hotel restaurant…I love how chickens just roam around the property as well…there is even a star buck’s there as well…we rented a car due to the location of the hotel out of walking distance from duval street…most staff were superb…has a great pool area with a great bar…I would stay here again due to Travelocity’s awesome rates for packages…

Posted by on Aug 19, 2021

Was this review helpful to you?

Property Features

24 North Hotel Key West offers its guests an outdoor pool and a 24-hour fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly 24 North Hotel Key West. You'll have access to the outdoor pool at a partner property. Parking is available for a fee. This 4-star Key West hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 6 levels
  • 3 dining venues
  • 2 bars or lounges
  • Built in 2015
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

24 North Hotel Key West offers 145 air-conditioned accommodations with bathrobes and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 9:00 AM to 11 AM.

Toasted Coconut - This poolside diner specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Republica - Onsite cocktail bar. Happy hour is offered. Open daily.

Starbucks - Onsite coffee shop. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby
  • Parasailing nearby
  • Fishing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Boat tours nearby
  • Marina nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 45 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach towels
  • Health club access
  • Fitness center access
  • Fitness/yoga classes
  • Partner property pool access
  • Partner property access
  • Nearby fitness center access
  • Shuttle service
  • Bicycle storage
  • Internet access
  • Phone calls
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 25 for adults, USD 10 and USD 25 for children (approximately)
  • Uncovered self parking fee: USD 15.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 24 North Hotel Key West
  • 24 North Hotel
  • 24 North Key West
  • 24 North Hotel Key West Hotel
  • 24 North Hotel Key West Key West
  • 24 North Hotel Key West Hotel Key West

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://travel.travelocity.com/Florida-Hotels-24-North-Hotel-Key-West.h12599231-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Florida-Hotels-24-North-Hotel-Key-West.h12599231-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Florida-Hotels-24-North-Hotel-Key-West.h12599231-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.