Within a 10-minute walk of this Key West Historic District hotel, you'll find Duval Street and Harry S. Truman Little White House. Mel Fisher Maritime Museum and Key West Shipwreck Museum are also within half a mile (1 km).
Dining options, 3 bars/lounges
This romantic hotel includes 2 restaurants, an outdoor pool, and a health club. Traveling on business? Take advantage of the business center and free WiFi in public areas. A poolside bar, a 24-hour front desk, and a coffee shop are also provided.
Free WiFi, comfy beds
The 160 individually decorated guestrooms offer free WiFi and comfy beds. Other amenities include iPod docks, refrigerators, and flat-screen TVs with cable channels.
Oct 17, 2020 by Michael N Assistant General Manager
Dear Jason, The team and I are so appreciative of your rating and we are thrilled you enjoyed your experience with us. We hope to welcome you back for another great stay soon.
Aug 29, 2020 by Michael Assistant General Manager
Dear Guest, Thank you for taking the time to share your feedback with us regarding your recent stay. We strive to provide all our guests with an unforgettable experience and I apologize that we seemed to have failed that objective during your stay. We are continually looking to improve our guest experience and take our guests feedback very seriously. I was hoping that you might be able to elaborate on your reason for scoring us at a 1 and provide some details as to where we failed to exceed your expectations. I thank you again for staying with us and for your additional feedback.
Jul 11, 2020 by Michael
Thank you for taking the time to share your feedback with us regarding your recent stay. I am very disappointed to hear about the challenges you encountered during your time with us. We strive to provide all of our guests with a 5-star unforgettable experience and I apologize that we seemed to have failed that objective during your stay. We understand the frustrations surrounding the restrictions as it relates to Covid-19 and deeply appreciates your understanding while we work diligently to keep our team and our guests safe and continue to try to educate and enforce these new policies and procedures. Housekeeping is still available as stated in the letter you received at check-in, but it is done by request only. It is my sincere hope that you will still consider allowing us to serve you on your future visits to Key West so we may show you a true La Concha Key West experience.
Jul 1, 2020 by Michael
Thank you for taking the time to share your feedback with us regarding your recent stay. I am very disappointed to hear about the challenges you encountered during your time with us. We strive to provide all of our guests with a 5-star unforgettable experience and I apologize that we seemed to have failed that objective during your stay. We are continually looking to improve our guest experience and take your feedback very seriously. I have shared your concerns with the team and we are working diligently to address these issues. It is my sincere hope that you will still consider allowing us to serve you on your future visits to Key West so we may show you a true La Concha Key West experience.
The following facilities or services will be unavailable from November 2 2020 to January 1 2021 (dates subject to change):
Crowne Plaza Key West-La Concha offers its guests an outdoor pool and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A library, a terrace, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Key West-La Concha. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Key West hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Crowne Plaza Key West-La Concha offers 160 accommodations with iPod docking stations and laptop-compatible safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. This Key West hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.
430 Duval - Overlooking the pool, this restaurant specializes in Caribbean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Wine-O - This theme restaurant specializes in American cuisine and serves light fare only. Open daily.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool and a health club.
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.