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4.7 out of 5

"Love this place. John at the chart room is fantastic! Perfect getaway! " More

By a verified traveler on Tue 07 Aug 2018

Hotel Description

4-star beachfront resort near Fort Zachary Taylor Historic State Park

Beachside getaway

With a stay at this Key West Historic District resort, you'll be steps from Ripley's Believe It or Not and Mallory Square. Key West Shipwreck Museum and Key West Aquarium are also within half a mile (1 km).

Private beach, health club

This romantic resort features a private beach, a full-service spa, and 2 restaurants. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Relax with a drink at one of the 3 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 142 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, premium bedding, and free newspapers are also available.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$510* Per night/room Feb 2 - Feb 3

Room, 1 King Bed (Lanai)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Lanai)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite (Spa Junior Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Pier House Resort & Spa ratings based on 100 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Pier House Resort & Spa

Everyone (21) Couples (8) Family (2)
5 out of 5
Loved the ocean/harbor view. Location was perfect for walking to shops restaurants and entertainment! Especially liked the shuttle service up and down Duval, very nice perk!

Posted by on Jan 23, 2020

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5 out of 5
The landscaping and upkeep were lush, beautiful, and well cared for.

Posted by on Jan 1, 2020

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2 out of 5
My $497. A night was a room above equipment room With annoying motor noises all night. VWhen I complaned in morning. They said they were full and could not do anything

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 21, 2019 by Joe Dantoni

Thank you for reviewing Pier House Resort & Spa. We apologize for the noise disturbances you experienced as we do our best to keep these to a minimum and will look into this immediately. We hope you will give us another chance to impress you in the future. Best regards, Joe Dantoni, General Manager

4 out of 5
staff was always pleasant,food was great,rooms were clean. loved how it was close to everything

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 8, 2019 by Joe Dantoni

Thank you for the wonderful review of Pier House Resort & Spa. I am happy to hear that you enjoyed our visit overall and we hope to have you back again soon! Best regards, Joe Dantoni, General Manager

5 out of 5
Shuttle on duval, entertainment, small beach area, two bars good location

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 25, 2019 by Joe Dantoni

Thank you for enjoying Pier House Resort & Spa. I am glad to hear that our prime location in the heart of Key West worked out well for you. We hope to welcome you back again in the near future. Best regards, Joe Dantoni, General Manager

5 out of 5

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 21, 2019 by Joe Dantoni

Thank you for the five-star review of Pier House Resort & Spa. We look forward to your future visits. Best regards, Joe Dantoni, General Manager

5 out of 5
The property was very nice and all the staff were very friendly and helpful. We will definitely go back to The Pier House!!

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 23, 2019 by Joe Dantoni

Thank you for the kind review of Pier House Resort & Spa. We hope to welcome you back again the next time your travels bring you to Key West. Best regards, Joe Dantoni, General Manager

5 out of 5
Everything at the Pier House is ALWAYS perfect. Roman always greets you at the door with a smile on his face to get everything to your room. Although there are much cheaper places to stay in Key West nothing comes close to the Pier House. If I can’t stay at the Pier House while in Key West I’ll just stay home.

Posted by , from New Braunfels, TX on Jun 4, 2019

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Comment from Hotel Management

Jun 7, 2019 by Joe Dantoni, General Manager

Richard, thank you for the five-star review of Pier House Resort & Spa. I am delighted to hear that our associates left a lasting impression on you with their kind and attentive customer service. We will be sure to share your compliments with the team and we look forward to your future visits! Best regards, Joe Dantoni, General Manager

5 out of 5
I'm big on water pressure in my shower. This place had such strong pressure, I liken it to hurricane strength. We also enjoyed the Chart Room bar every night for a nightcap, free popcorn, peanuts, and yes, hot dogs. The pool and ocean were magnificent, and the service was over the top. We liked the songers at lunch at the pool bar. The location was the best spot! We didnt need a car. It's a 2 mile walk to the Southern Most Point, but good exercise nonetheless. We will definately stay there again!

Posted by on May 17, 2019

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Comment from Hotel Management

May 20, 2019 by Joe Dantoni, General Manager

Thank you for taking the time to review Pier House Resort & Spa. I am delighted to hear that we left a lasting impression on you with our luxurious bath amenities as well as our delectable bites from Chart Room Bar & Grill. We appreciate your kind feedback and very much look forward to welcoming you back again in the near future! Best regards, Joe Dantoni, General Manager

5 out of 5
We drove around the island and this seems to be the best hotel on the island we loved it

Posted by on May 13, 2019

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About the Pier House Resort & Spa

Location 1 Duval St, Key West, FL 33040

Property Features

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Pier House Resort & Spa like an outdoor pool and a health club. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This beach resort also offers a steam room, a garden, and a terrace. Self parking is free. This 4-star Key West resort is smoke free.

  • 142 guestrooms or units
  • 5 levels
  • 5 buildings
  • 2 dining venues
  • 3 bars or lounges
  • 2600 sq ft of conference space
  • 242 sq m of conference space
  • Built in 1968
  • Bar on the beach
  • Bar by the pool
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Key West, FL (EYW-Key West Intl.) (6.6 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Pier House Resort & Spa offers 142 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Key West resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to noon.

Chart Room Bar - Overlooking the ocean, this restaurant specializes in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar.

Beach Bar - This beachfront bar specializes in Caribbean cuisine and serves lunch, dinner, and light fare. Open daily.

One Duval - This restaurant is located on the beach and specializes in Caribbean cuisine. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include a private beach, an outdoor pool, a health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Rafting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Spa at Pier House. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including thalassotherapy. The spa is equipped with a spa tub.

The spa is open daily.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Thai massage
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Thalassotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 24

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75.00 per pet, per night

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 49.45 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Beach access
  • Beach towels
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Self parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3.00 and USD 16.00 per person (approximately)
  • Pet fee: USD 75.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • House Pier
  • Pier House
  • Pier House Key West
  • Pier House Resort
  • Pier House Resort Key West
  • Pier Resort
  • Resort Pier
  • Pier Hotel Key West
  • Pier House Hotel Key West
  • Pier House Key West Florida
  • Pier Key West
  • Pier House Resort Spa
  • Pier Hotel Key West
  • Pier Key West
  • Pier House Key West Florida
  • Pier House Resort & Spa Resort
  • Pier House Resort & Spa Key West
  • Pier House Resort & Spa Resort Key West

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.