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Hotel Description

3-star Victorian guest house near Duval Street

City center stay

Within a 15-minute walk of this Key West Historic District guesthouse, you'll find Duval Street and Ernest Hemingway Home and Museum. South Beach and Southernmost Point are also within 2 miles (3 km).

Free perks

An outdoor pool, free self parking, and concierge services are featured at this guesthouse. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A picnic area, a computer station, and luggage storage are also on offer.

Free WiFi, refrigerators

The 32 guestrooms boast modern comforts like flat-screen TVs with cable channels, along with free WiFi. Other amenities include refrigerators, ceiling fans, and safes.

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$145* Per night/room Dec 15 - Dec 16

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Ash Cottage Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Cottage Suite 138

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Bi-level Attic Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Semi-private Room with COMMUNAL Bathroom

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Palms Hotel ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Palms Hotel

Everyone (4) Couples (1) Family (1)
5 out of 5
Unique hotel. Centrally located in Key West. Enjoyed the casual breakfast and seating areas. Parking was not a big problem.

Posted by , from Texas on Dec 4, 2019

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Comment from Hotel Management

Dec 5, 2019 by diana

Awesome feedback! Thank you for sharing your experience at our charming historical guest house. Glad to hear you enjoyed breakfast by the pool area. Parking does get a little difficult to find specially during the high season, special events, and holidays, but fortunately there is free parking on the streets nearby. We hope to see you next time you visit our island.

5 out of 5
Loved this hotel, clean, staff was very helpful. Great pool to enjoy. Would recommend this hotel. Within walking distance to Duval Street

Posted by on Feb 24, 2019

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Comment from Hotel Management

Mar 6, 2019 by Diana.

Thank you for your stay with us! We are very glad that you enjoyed your time in paradise with us. Hope you will get a chance to meet us again!

5 out of 5

Great experience to our first vacation together

The hotel was an excellent compliment to the keys and our first trip together. The look and feel made us at home....

Posted by on Feb 22, 2018

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Comment from Hotel Management

Mar 2, 2018 by Avyrin

Glad to hear you had a excellent vacation. we would love to see you back in key west anytime.

3 out of 5
Broken floor tiles, questionable cleanliness of room, difficult to navigate around the hotel

Posted by , from miami, fl on Feb 6, 2018

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Comment from Hotel Management

Mar 2, 2018 by Avyrin

i am sorry to hear about any unpleasantness in your stay. the hotel is under new management and we have been slowly remodeling the hotel. I hope we see you again, and i hope you like the changes.

3 out of 5
Very small rooms! Breakfast area only had one table, so we had to stand.

Posted by on Apr 15, 2017

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Comment from Hotel Management

Apr 17, 2017 by Sarah

We have many tables and seats at the bar for breakfast, so we're sorry your group had to stand for breakfast. That is certainly not the norm. We're sorry you weren't able to enjoy your stay with us

2 out of 5

No parking, no internet, overpriced

No parking, no internet, overpriced, far from city center, no shuttle service. Not as expected based on Travelocity description.

Posted by , from Mismi on Aug 24, 2016

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4 out of 5

Great place, very clean, nice people

Would definately stay there again! Everyone there was very nice and accommodating.

Posted by on May 28, 2013

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5 out of 5

Awesome place have mobiliy

Pros: Free breakfast, Free Internet, Quiet
We love this place may make it an every year spot. It was very clean and comfortable. A we bit far from Duval st if you havi mobility issues.

Posted by on Jun 12, 2011

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5 out of 5

Great place.

Pros: Free breakfast, Close restaurants, Quiet
I stayed at the Palms in Key West in september of 2010. I would recommend it to anyone; the place has a rare kind of charm with its wraparound porches, birds in cages and quiet location on white street. The staff were friendly and accomidating even if it was hurricane season and I was one of maybe three other people staying in the hotel. I was never disturbed and they even helped with the delivery of my baggage. There is breakfast by the pool every morning and it goes late enough for us types who happen to have been out all night to take advantage of. When I return to key west I will definitely be calling the Palms first.

Posted by , from New Hampshire on Feb 4, 2011

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4 out of 5

Good choice within a few blocks of Duval Street/Old Town

Pros: Free Internet, Quiet, free continental breakfast
Cons: wireless connection poor
Great choice for the price. Bike rental is optional -- but a great way to get into the main shopping/restaurant area. Staff was friendly upon arrival; then needed coaching on the second; and then friendly again on departure day. (Obviously, there were three different people on three different occasions!) Room had sand on the floor from the previous day. Housekeeping made the bed and freshened towels -- but that sand was still on the floor. I didn't want to look, but checked under the bed on departure day. Not the prettiest site under there. The "wireless internet" service they promote is there -- just impossible to get a strong enough signal. I finally wound up in the front office and was able to use their computer to log onto the internet. Overall, great value for the money -- with just a few action items that could have made the stay perfect.

Posted by on Feb 3, 2011

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Property Features

Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. An outdoor pool, tour/ticket assistance, and barbecue grills are also featured at The Palms Hotel. Limited free parking is available on a first-come, first-served basis. You'll have access to the health club at a partner property. Smoking is allowed in designated areas at this 3-star Key West guesthouse.

  • 32 guestrooms or units
  • 2 levels
  • 4 buildings
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Computer for guest use
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Microwave in a common area

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Key West, FL (EYW-Key West Intl.) (4.9 km / 3.1 mi)
  • Parking: Free self parking

Room Amenities

The Palms Hotel offers 32 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with cable channels. This Key West guesthouse provides complimentary wireless Internet access. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Air conditioning
  • Ceiling fan

Food & Drink

Guests are served free continental breakfast daily from 8 AM to 10:30 AM.

Nearby Activities

Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Bicycle rentals on site
  • Kayaking nearby
  • Windsurfing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 8 AM - 10 PM.
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 8 AM - 10 PM.
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • Pets: USD 35 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • No elevators

Fees

Guests will be asked to pay the following charges at the property:

  • Spring Break deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February - 16 April
  • Resort fee: USD 10.00 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Beach towels
  • Internet access
  • Newspaper
  • Phone calls
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palms Hotel Key West
  • Palms Key West
  • Palms Hotel Key West
  • The Palms Hotel- Key West Hotel Key West
  • The Palms Hotel Key West
  • The Palms Hotel Guesthouse
  • The Palms Hotel Guesthouse Key West

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.