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"Booked through Travelocity, requested king room, none were available. So that was disappointing. Check in took a very long time, the front desk pe ... " More

By a verified traveler on Wed 10 Jan 2018

Hotel Description

Beachfront hotel near Kaanapali Beach

On the beach

Within 2 miles (3 km) of this well-placed hotel, you'll find Whalers Village and Kaanapali Beach. Also, May's Beach is within half a mile (1 km) and Black Rock is within 2 miles (3 km).

3 outdoor pools

This smoke-free hotel features 3 outdoor pools and 2 bars/lounges. Relax with beach cabanas, sun loungers, and beach umbrellas. Families will appreciate the onsite laundry facilities and supervised childcare.

Free WiFi, lanais

Featuring conveniences like refrigerators and coffee/tea makers, the 56 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Lanais, room service, and hair dryers are also available.

Kaanapali Standard

Bed Count 1 King Bed Maximum Occupancy 4 Max
$146* Per night/room Dec 10 - Dec 11

Kaanpali Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Kaanapali Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Kaanapali Ocean Inn ratings based on 25 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Kaanapali Ocean Inn

Everyone (15) Couples (1) Family (2) Other (1)
4 out of 5

Comfortable with a nice view

Pros: Room & beach were both very nice
Cons: Customer service
Location: It is located at a resort with a wonderful beach/ pool area. Close to shopping and restaurants.
Booked through Travelocity, requested king room, none were available. So that was disappointing. Check in took a very long time, the front desk person didn't seem to know what she was doing, couldn't find my reservation for over 10 minutes. She never asked my name only for id & she was searching under my first name instead of last, with my id in her hand! The room was very comfortable, clean and nice bathroom. We booked lower end but still had a wonderful view from the lanai. Beach/pool area was very nice. Bartender at outside bar was great! Inside bar, not so much, I was there for about 15 minutes but was never acknowledged by either bartender. They were busy, but both walked by me several times without so much as an "I'll be right with you." A third bartender, Eric, served me almost right away when he got there.

Posted by , from PA on Jan 10, 2018

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5 out of 5

Nice hotel, great service/room was right off of oc

Splendid, felt like home.. Pools and Beach Bar were great. All the activities you could want from renting Cabana’s to snorkeling gear.

Posted by , from Chicopee, MA on Dec 29, 2017

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About the Kaanapali Ocean Inn

Location 2780-A Kekaa Dr, Lahaina, HI 96761

Property Features

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. Bring your whole family to Kaanapali Ocean Inn for summer fun including 3 outdoor swimming pools, surfing/boogie boarding, and snorkeling. There's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a spa tub and a garden. Parking is available for a fee. This Lahaina hotel is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Kahului, HI (OGG)
  • Train station: Lahaina Sugar Cane Train Kaanapali Landing Station (4.3 km / 2.7 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Kaanapali Ocean Inn offers 56 accommodations with safes and coffee/tea makers. Rooms open to lanais. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • Private lanai
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools are on site along with a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Mountain biking nearby
  • Kayaking on site
  • Ziplining nearby
  • Bicycle rentals nearby
  • Rowing or canoeing on site
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Number of treatment rooms 3
  • Outdoor treatment areas
  • Couples treatment rooms
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The Kaanapali Ocean Inn is located at the Royal Lahaina Resort, within the Kaanapali Resort, at 2780 Kekaa Drive. For additional assistance please call (808) 661-3611.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Tax ID - TA-130-995-4048-01
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per day (in/out privileges)
  • Valet parking fee: USD 20 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Kaanapali Inn
  • Kaanapali Ocean
  • Kaanapali Ocean Inn
  • The Westin Kaanapali Ocean Resort Villas Hotel Lahaina
  • Westin Ka Anapali Ocean Hotel
  • Westin Kaanapali Ocean Resort Villas
  • Kaanapali Ocean Inn Lahaina
  • Kaanapali Ocean Lahaina
  • Kaanapali Ocean Lahaina
  • Kaanapali Ocean Inn Maui/Lahaina
  • Kaanapali Ocean Hotel Lahaina
  • Kaanapali Ocean Inn Hotel
  • Kaanapali Ocean Inn Lahaina
  • Kaanapali Ocean Inn Hotel Lahaina

You should know

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.