On the beach
You'll find Kaanapali Beach and Black Rock within a 15-minute walk of this Lahaina hotel. Also, May's Beach is within half a mile (1 km) and Whalers Village is within 2 miles (3 km).
3 outdoor pools
3 outdoor pools, a spa tub, and a fitness center are all featured at this smoke-free hotel. Relax with beach cabanas, sun loungers, and beach umbrellas. Families will appreciate the onsite laundry facilities and supervised childcare.
Free WiFi, lanais
Featuring conveniences like refrigerators and coffee/tea makers, the 56 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Lanais, room service, and hair dryers are also available.
Jan 7, 2020 by CSD
Aloha We are very sorry you experienced what you did. We are in the process of updating the hotel and appreciate your comments.
Jul 23, 2019 by Zareena - Customer Satisfaction Team
Mahalo for your feedback! We are sorry that we were not able to accommodate your bedding request on this trip. Bedding is subject to availability when you arrive. We do our best to honor all requests but are sometimes unable. We hope to see you again in the future!
Jul 18, 2019 by Zareena - Customer Satisfaction Team
Mahalo for your feedback!
Jun 26, 2019 by Zareena - Customer Satisfaction Team
Mahalo for your feedback! We are very sorry that you did not enjoy your stay with us. We do our best to spray regularly for bugs and provide a clean and comfortable stay, but at times one or two may slip by. We will address these issues with our leadership team. We apologize for any inconveniences and hope that we have the chance in the future to provide a better stay.
May 13, 2019 by Zareena - Customer Satisfaction Team
Mahalo for sharing your feedback! We are very sorry that we were not able to fulfill your king bed request at first. Bedding is based on request at the Inn, meaning the room can come with either a king bed or two doubles. We do our best to fulfill all requests, but sometimes we do not have the availability to do so. We are happy that we were able to find a happy solution for your stay. We hope that you had a beautiful time staying with us and will keep us in mind in the future!
Dec 10, 2018 by Zareena - Customer Satisfaction Tean
Thank you for your review. We are very sorry that you had a negative experience with us. We are an older property, but we keep all rooms clean and comfortable for our guests. We apologize that your room was not up to our usual standards. We spray for bugs regularly, but some can slip by. Unfortunately we cannot offer refunds when a guest books through a third party because we do not collect your payment, the third party collects payment. We will share your feedback with our team.
Oct 30, 2018 by Tara
Aloha Thank you for your review of our Inn. We love that you had the best time here with us and we would love to welcome you again. Mahalo
Sep 25, 2018 by Tara
Aloha Thank you for your five star rating. Mahalo
May 21, 2018 by Jenny - Customer Care Team
Aloha, We thank you for your feedback concerning your stay. We are extremely sorry to hear about your negative experience with had with us. We even more sorry to have disappointed you. We do try to maintain the highest standards of service but clearly that is not what happened here. We are addressing your concerns with our improvement team as we strive for happy guests. Mahalo!
Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. Bring your whole family to Kaanapali Ocean Inn for summer fun including 3 outdoor swimming pools, surfing/boogie boarding, and snorkeling. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a spa tub, a fitness center, and a garden. Parking is available for a fee. This Lahaina hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Valet parking (surcharge)
Kaanapali Ocean Inn offers 56 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to lanais. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. This Lahaina hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Kaanapali Ocean Inn has a restaurant serving breakfast only.
Room service (during limited hours) is available.
3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
The Kaanapali Ocean Inn is located at the Royal Lahaina Resort, within the Kaanapali Resort, at 2780 Kekaa Drive. For additional assistance please call (808) 661-3611.
Anyone traveling to Hawaii is required to have a government Safe Travels account and self-quarantine for 14 days. Beginning October 15, travelers who have proof of a negative COVID-19 test taken no more than 72 hours before arriving are exempt from quarantine.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-130-995-4048-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The tax ID number is TA-130-995-4048-01. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. A shield is in place between staff and guests in main contact areas and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.