Sheraton Maui Resort & Spa, Lahaina: 2020 Room Prices & Reviews

Room, 1 King Bed, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max

$329* Per night/room Dec 18 - Dec 19

Room, 2 Double Beds, Resort View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Double Beds, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Oceanfront

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 Bedroom, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Presidential Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

See all rooms (16)

4.4 out of 5

Excellent!

See all 232 Travelocity Reviews

"We stayed at the Sheraton from 7/19 thru 7/25. The hotel was wonderful! All the staff were super friendly! The pool was awesome! Our room was super c ... " More

By a verified traveler on Wed 01 Aug 2018

Sheraton Maui Resort & Spa ratings based on 232 Verified Reviews

Review Summary

4.4 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Maui Resort & Spa

3 out of 5

It was just ok. Expected more from a Sheraton. The food was not good and very expensive. Pool was also cold.

Posted by a verified traveler on Dec 7, 2019

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Hotel is situated by one of the lovely beaches of Maui. However, there are a couple of problems with the property: 1- Main lounge and main restaurant venue was under renovation and we were not informed before. 2- There are only two restaurants and two bars in the hotel. Bars are closed at 9 and 10pm (!). 3- Most of the sunbeds do not have umbrellas and you should pay $55/day to rent tented ones. 4- Universal check out time is 12:00 noon in hotels worldwide but 11am in this hotel. 5- This was our first experience in a US/Hawaii resort hotel and it was far inferior than the ones in southern Europe, Turkey, Egypt and Mexico.

Posted by a verified traveler on Oct 27, 2019

5 out of 5

The ocean view from my room was just so beautiful! Loved it!

Posted by a verified traveler on Oct 15, 2019

4 out of 5

Like: They have pure cold-water dispensers all around the hotel... only buy (bring) 4-6 plastic water bottles with you... don't buy a case full. Like: Sits on THE BEST BEACH within miles (if not the entire island). Great for swimming and snorkeling. Don't Like: Very loud construction during the weekdays (diamond cement saws, jack hammers...), not pleasant at all, if I knew I would have rescheduled or gone elsewhere. Check BEFORE you go. Don't Like: Getting charged a resort fee when I arrive... come on... just price the whole thing out (to be fair, most resorts do this).

Posted by a verified traveler on Sep 19, 2019

Posted by a verified traveler on Sep 9, 2019

Great location. Wonderful staff. Camille was excellent. She has great ideas for places to go and see

Posted by Sandy, from Gulf Shores, Alabama on Sep 2, 2019

Location is awesome! Access to the beach is like no other place we have been to. Our oceanside room on Black Rock was amazing! We were able to see a lot of dolphins and turtles from the balcony. Breakfast buffet is great way to start the day! We plan on coming back for sure!

Posted by a verified traveler on Aug 24, 2019

1 out of 5

This was the WORST TRIP EVER!! We booked this resort for our honeymoon. It was one of the top rated resorts so what could go wrong, right?! EVERYTHING was wrong! First of all, the staff was NOT FRIENDLY! No one was readily available to greet or ask us if we needed anything We had to wait over 20 minutes to check in. When we finally got into our room, the phone was NOT working. We had to use our cell phones to call the front desk about the issueand they said that they would call back. We waited for 2 hours and still did not get a call. So, we left the hotel to get some refreshments and upon returning to the hotel we were rudely greeted by a bridezilla who told us that we were NOT allowed to walk through the hallway to get to our room!! There should be no reason why a wedding should hinder our stay in any way. We had to find a different route to our room, which was ridiculous! Using our cell phone, because our room phone still wasn't working, we called the front office to discuss this situation and was told that they were too busy to address our issue and would call back in 30 minutes. At that point, we were done staying at this hotel. We called Travelocity to try to get out of this resort and book a different one. Coincidentally, the manager, Andrew Lee, was finally attentive to our needs of having no working phone, no in-room amenities, no housekeeping, and flat out rude staff members. We got a whopping free cabana for all of our troubles. Woohoo!! NOT.

Posted by WORSTTRIPEVER!! on Jul 28, 2019

Comment from Hotel Management

Jul 31, 2019 by Guest Experience Team

Aloha WORSTTRIPEVER!! , Congratulations on your recent nuptials and thank you for taking the time to share your experience. We are so sorry to hear about the inconveniences and lack of customer service you experienced. We understand your frustrations and appreciate you sharing your honest feedback. We will be sharing your feedback with our management team and using it as a tool to better serve our future guests. We hope to have the opportunity to welcome you back again in the future and provide a five star stay. Warmest Aloha, Guest Experience Team

Everything was wonderful. The house keeping staff was amazing and the grounds are beautiful. I would say that my few complaints would be that I think that a resort fee and then an absorbent amount for parking is ridiculous that is an extra $47 a day on an already expensive vacation. My other complaint is you charge a high resort fee and the pool area has very few chairs for the amount of guests because so many of the chairs are an additional fee again so trying to find a spot for 5 people is hard most days at the pool we shared one spot maybe 2 because that was all that was available. My last complaint was met but we only connected to the regular internet but when we checked out we had numerous charges for clicking on high speed internet but I know we were not. The front desk kindly removed those charges but again another way to nickel and dime people if I had paid attention to the fees I was being charged.

Posted by a verified traveler on Jun 23, 2019

2 out of 5

We were disappointed with the housekeeping to start with. I noticed that they would replace the towels etc...but not actually clean anything. When I found a cockroach the front desk was unfazed and said “we are on a tropical island “. Gross!! There’s nothing special at this hotel. It’s overcrowded and boring. Chose anything else.

Posted by RDB on Jun 10, 2019