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"Was very happy on overall cleanliness of property , staff was very helpful when needed some answers. If I need to book hotels on future , I will defi
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4-star beachfront condo resort near Kaanapali Beach
Beachside getaway
Within 2 miles (3 km) of this Lahaina condo resort, you'll find Kaanapali Beach and Black Rock. Also, Whalers Village is within 2 miles (3 km) and Napili Bay is within 6 miles (10 km).
Poolside dining
A full-service spa, 3 restaurants, and 2 outdoor pools are all featured at this condo resort. Bring the family and enjoy the children's pool, waterslide, and kid-friendly dining. Enjoy the 2 outdoor tennis courts and free perks like WiFi in public areas and an area shuttle.
Free Internet, jetted tubs
Boasting jetted bathtubs, the 1021 condos also offer free WiFi and washers/dryers. Other amenities include free wired Internet, pillowtop beds, and LCD TVs with cable channels.
The Westin Ka'anapali Ocean Resort Villas ratings based on 59 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for The Westin Ka'anapali Ocean Resort Villas
Everyone (3)Couples (1)
5 out of 5
Posted by Julie on Aug 29, 2021
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5 out of 5
Was very happy on overall cleanliness of property , staff was very helpful when needed some answers. If I need to book hotels on future , I will definitely consider it.
Posted by a verified traveler on Jul 29, 2019
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Comment from Hotel Management
Jul 31, 2019
by P. Alexander
Aloha!
We are excited to hear your kind words and want to thank you for taking the time to share your experience with us. We are happy to hear that you were so satisfied with your stay, and that our staff was able to enhance your experience. Thank you again for your feedback and we look forward to welcoming you back to our Westin Ohana.
Mahalo,
The Westin Kā’anapali Ocean Resort Villas
5 out of 5
Amazing place
Just amazing. Great villas. Right on the beach. Amazing pool and amazing staff.
Posted by sergey, from sacramento ca on Sep 6, 2016
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5 out of 5
Nice, relaxed feel - on the beach
Pros:The in-room kitchen, the pools and water slide, the outstanding staff, the rain shower, proximity to the beach, clean and modern facility.
Cons:Offer rooms with two double or queen beds
Location:Excellent location. It is right on the beach and the beach walk is very convenient and beautiful. Convenient free shuttle. Parking easy to find.
We loved our stay at the Westin Ocean Resort Villas. We were trying to decide between the two Westins and the Sheraton for our Kaanapali stay. I'm glad we chose the Westin villas. All three had amazing pools (which was what my daughter wanted) but after visiting all three resorts, the Villas had a more relaxed, spacious feel to it and we loved having a kitchen to make our own meals. Almost nightly, we used the BBQ's that are all over the resort to make dinner. There were several families doing the same thing which made for a friendly environment. The staff was very friendly and helpful at every encounter. I would definitely give them 5 stars for service. The bed was very comfortable, which is very important to me as am pretty picky about that. I just wish they had a room option with two beds instead of just one king. My daughter had to sleep on the couch. As typical, the pull out couch bed mattress was uncomfortable, but my daughter chose to sleep on the couch intact and found that surprisingly comfortable. I was also pleased with the provided dishes and cookware in each room. Everything seemed new and very clean. The dishwasher worked very well, as did the washer and dryer in the room.
Posted by a verified traveler on Sep 9, 2015
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4 out of 5
Great Snorkling!
This was a nice property. The snorkling in front of the property is great. We were "upgraded" to a partial ocean view. I would have been offended if I had paid for the view. We also got an ADA room....even though if you were handicapped, you would have a heck of a trip from the elevator to the room because there were no other ramps! But it was close to the parking lot, and we were in and out a lot so it worked for us. I understand the drinking laws in HI, but I think the hotel is taking serious advantage of it with expensive and lousy drinks. If they are expensive...fine, at least have them taste good. No margarita should taste like nothing but sweet and sour or processed coconut milk.
(My reveiw is of the sports bar on by the pool...the italian restaurant had great drinks and didn't drink at other property). All in all, it's a nice place but skip the outside sports bar...or buy one drink and then keep reusing the cup with the your own drink!
Posted by Gosfry, from Houston, TX on Sep 13, 2013
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4 out of 5
Nice hotel and amenities.
Pros:Free Internet
Cons:Noisy
It was Christmas week so maybe that was the problem but children were overrunning the place. One of the pools should be set aside for adults.
Posted by a verified traveler on Jan 2, 2013
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3 out of 5
They forgot to clean our room!
Pros:Free Internet
Cons:they didn't clean our room.
The staff was supposed to clean our room and they came in while we were out. They replaced the towels and made the bed. I contacted the front desk and they apologize and said they will send someone up to clean our room. It never happened!
Posted by Melz78, from SD on Dec 27, 2012
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5 out of 5
Overall very satified with this Hotel
Pros:Free Internet, very good snorkeling right at the resort
Cons:not a lot of good restaurantsat lease none that w
I booked the room stating that there would be 3 adults and 1 child, ages 20 and 17 assuming that they would get a bed. Very disappointed that there was a King sized bed that was comfortable, and a sofa bed that was very very noisy and uncomfortable! our 17 year old woke up with a backache every morning. really wish there would have been 2 queen sized beds. And everything would have been purfect. Oh except the mold in the shower. Overall very nice place to spend your vacation.
Posted by Debra1967, from CA on Oct 18, 2012
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4 out of 5
The condo and resort met my expectations.
Pros:Free Internet
The condo was as expected. Bed was very good. View was pretty good. Location of this particular unit very close to general store, lobby, and services. Beach front had great snorkeling. However, go to Snorkel Bobs to get equipment - prices at resort were stupidly high. There is one less than 1.5 miles away. Do head to Walmart, Kmart, or grocery store near the airport before you head to the west side of the island. The grocery prices on the west side are toooo high, but you hesitate to drive the 30 to 45 minutes back to pick up supplies.
Posted by tpbear, from Arkansas, USA on Aug 4, 2012
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2 out of 5
I would not come back. The hotel was understaffed.
Pros:Close restaurants
Cons:understaffed
I would not come back. The details are below, but the summary is the hotel has potential but the lack of service is a turn-off for me. This was even more surprising since they want to "impress" you enough that you'll sign-up for a timeshare. I encourage you to Google that before making any decisions and you'll find the level of service is supposedly worse for owners. Not to mention alleged "enormous maintenance fee increases". Either some of the reviews on here are owners talking it up to help with renting out their weeks and selling their timeshares or we were here on a VERY BAD week for the staff. Both of which are equally likely.
My personal concierge, Caroline, did an amazing job working with my wife to recommend and setup the activities I mention below. Caroline also provided a good list of restaurants and was responsive leading up to the trip and while we were here.
I think this place could be great for families as long as you have the right expectations. Expect a great facility where everything for the pool/beach cost extra except the water and towel. Also, expect to have high-quality service WHEN you can get it, but not very often due to being understaffed.
If you come, visit Goofy Foot Surf School (ask for Keith), make the trek to the best sunrise on the planet with Haleakala Bike Company and (definitely) save a day for "The Road to Hana". Leave early and you MUST do the "backside". It is a very easy drive despite what others may say. I think this is just to keep people from crowding the locals there.
Recommendations for Hotel: More staff. Deliver on expectations of a nice resort or set new ones. The "bones" (facilities, locations, etc.) are all good and those you can't control. The ones you can control (service) are easy to fix.
Weather/View - NA: We had one clear day and it was gorgeous. Our other 5 days were apparently during "Maui Winter" (March). According to the locals, we visited during their entire winter season, which is only 5 days. Chalk that up to bad luck.
Service - 1 star: This is where I was sorely disappointed. I think the best way to describe my problems is "under staffed". The best example of this is when my phone rang the front desk for over 10 min straight before someone answered to confirm checkout time the day before my departure. The valet stand was always overwhelmed, though they worked hard. The main hotel concierge didn't answer a couple times I called and I had to leave a voice mail. I only used them the days Caroline had off. The housekeeping service is not daily. (Once every 7 days for owners, once over 5 for me). The pool area for getting towels and toys closes at 5 (sunset isn't until 6:30p and this faces the sunset). The pool waitresses work hard, but there are too few of them. My wife sat by the pool for an hour before a waitress ever made it in our vicinity. She ordered a drink that arrived about 45 min later. Yes, there is a pool bar nearby that we could have used. It would be more effective to not have waitresses and let everyone know just to go to the bar.
Public Facilities - 4 stars: The facilities are in great shape for the most part where we were spending our time. The BBQ gas grills were a nice touch. The place seemed crowded, but as a party of two we could generally find a place to sit.
Rooms - 4 stars: If you put intermittent, at best, housekeeping service under "service", the room itself was great. We did not have a good view (very few in the Westin North have good views), call ahead to get a better view if you can. I am SPG Platinum so I got a large room that was nice, but I could only look at a Koi Pond. Could not see the ocean at all. Beds were nice, decent channel selection (got to experience it since weather was bad). Lost one star for no view and internet that was shoddy at best.
Beach - 4 stars: The beach looked great on our "good day". Easy ocean access. My only complaint here is the lack of accommodation on the beach. Seemed like the hotel only focused on the pool area. It appeared the chairs were extra at the beach. I'd recommend they take a page out of the Miami South Beach hotel playbook (W South Beach) or Punta Mita St. Regis and see how they handle their beach area. Again, this is a service problem.
Restaurants - 2 stars: Overpriced and not good. Save your money and (1) buy some groceries near the hotel (2 easy options - Safeway before hotel and cheaper Times Supermarket after, they have wine, beer and liquor at both). Plan your meals and get off of the resort to Whaler Village, Lahaina and the like. We ate at Star Noodle, Hula Grill, and others while we were here.
Location - 5 stars: This is the right place on the beach to be for enjoying the ocean. It is a decent drive to Haleakala and The Road to Hana, but not bad. Easy to get into Lahaina and Whaler's Village for a meal. Plus, its Hawaii.
Spa - NA: Didn't get a chance to go.
Posted by 365Traveler, from Dallas, TX on Mar 13, 2012
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About the The Westin Ka'anapali Ocean Resort Villas
The Westin Ka'anapali Ocean Resort Villas offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this condominium resort measures 1000 square feet (93 square meters). A children's pool, a spa tub, and a fitness center are also featured at the family-friendly The Westin Ka'anapali Ocean Resort Villas. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Lahaina condominium resort.
1021 guestrooms or units
6 levels
3 dining venues
2 bars by the pool
3 bars or lounges
1000 sq ft of conference space
93 sq m of conference space
Deli
Umbrellas for the pool
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Convenience store
Garden
BBQ grill(s)
Outdoor picnic space
Gift shop
Television in lobby
ATM
Onsite shopping
Bellhop
Elevator
Smoking in designated areas
Coffee shop
1 conference room
Family Friendly Amenities
Family property
Number of outdoor pools - 2
Children's pool
Waterslide
Free WiFi
Outdoor tennis courts - 2
Free area shuttle
Grocery/convenience store
Snack bar/deli
Laundry facilities
Playground on site
Washer/dryer
Refrigerator
Microwave
Free cribs/infant beds
DVD player
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Train station: Lahaina Sugar Cane Train Station (6.6 km / 4.1 mi)
Property shuttles: Free area shuttle; airport shuttle
Parking: Valet parking and self parking available for a surcharge
Room Amenities
The Westin Ka'anapali Ocean Resort Villas offers 1021 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and hair dryers. This Lahaina condominium resort provides complimentary wired and wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. In-room massages and hypo-allergenic bedding can be requested.
Washer and dryer
Pillowtop beds
Jetted tub
HD television
Cable channels
Premium channels
DVD player
Refrigerator
Microwave
Stove
Dishwasher
Coffee maker
Kitchenware
Luxury bedding
Hypo-allergenic bedding
Separate shower and tub
Cribs (free)
Local calls (free)
Massage in room (surcharge)
Hair dryer
Laptop safe
Telephone
Iron and ironing board
Blackout drapes
Exterior corridor access
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Auntie's Kitchen - This poolside restaurant specializes in regional cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Pailolo Bar and Grill - This beachfront restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Pulehu, an Italian Grill - Overlooking the pool and garden, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Nearby Activities
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a waterslide, a spa tub, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Water skiing nearby
Golfing nearby
Surfing/boogie boarding on site
Parasailing nearby
Mountain biking nearby
Windsurfing nearby
Ziplining nearby
Horse riding nearby
Playground on site
Hunting nearby
Bicycle rentals nearby
Ecotours nearby
Boat tours nearby
Segway rental/tour nearby
Hiking/biking trails nearby
Golf lessons available nearby
Sailing nearby
Scuba diving nearby
Scooter/moped rentals nearby
Spa Services
Spa Helani has 13 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.
Guests under 12 years old are not allowed in the spa.
Number of treatment rooms 13
Couples treatment rooms
Massages on beach
Manicures and pedicures
Body treatments
Body wraps
Facial treatments
Body scrubs
Aromatherapy treatments
Deep tissue massage
Swedish massage
Prenatal massage
Steam room in spa
Minimum age to access spa is 12
Reflexology
Sports massage
Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair-accessible on-site restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Wheelchair accessible (may have limitations)
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair-accessible public washroom
Wheelchair accessible parking
Wheelchair-accessible concierge desk
Assistive listening devices available
Wheelchair-accessible van parking
Braille or raised signage
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible meeting spaces/business center
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 30.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-68-0509641
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The tax ID number is TA-68-0509641. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Service animals are allowed
Service animals are exempt from fees/restrictions
UnionPay
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property uses a professional cleaning service
Property is cleaned with disinfectant
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
State tax ID - TA-68-0509641
No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 13.00 and USD 18.00 per person (approximately)
Self parking fee: USD 20 per day (in/out privileges)
Valet parking fee: USD 25 per day (in/out privileges)
Rollaway bed fee: USD 30.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Kaanapali Ocean Resort
Kaanapali Westin
Ocean Resort Villas
Westin Kaanapali
Westin Ka'anapali Ocean Resort Villas Lahaina
Westin Kaanapali Ocean Villas
Westin Kaanapali Resort Villas
Westin Ocean Resort Villas
Westin Ocean Resort Villas Kaanapali
Westin Ocean Villas
The Westin Kaanapali Ocean Resort Villas Hotel Lahaina
The Westin Kaanapali Ocean Resort Villas Maui/Lahaina
Westin Ka Anapali Ocean Hotel
Lahaina Westin
Westin Maui Villas
Westin Villas Maui
Westin Ka'anapali Ocean Villas Lahaina
Westin Ka'anapali Ocean Resort Villas
Westin Ka'anapali Ocean Villas
Westin Ka'anapali Ocean
The Westin Ka'anapali Ocean Resort Villas Lahaina
The Westin Ka'anapali Ocean Resort Villas Condominium resort
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the condo resort before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions
The Westin Ka'anapali Ocean Resort Villas is 0.9 mi away from Kaanapali.
There are 3 onsite restaurants, offering options like regional cuisine, a poolside location, and garden views.
Free parking is not available at this condo resort. Self parking is available for USD 20 per day, and valet parking for USD 25 per day.
The Westin Ka'anapali Ocean Resort Villas is 28.3 mi (45-min drive) away from the Kahului Airport (OGG) airport, the closest popular airport to the property.
The Westin Ka'anapali Ocean Resort Villas features 2 outdoor pools and a children's pool.
This condo resort is on the beach. Don't forget your sunscreen!
Pamper yourself with a day at Spa Helani, where you can enjoy aromatherapy, body wraps, and prenatal massages.
Free breakfast isn't provided at The Westin Ka'anapali Ocean Resort Villas, but cooked-to-order breakfast is offered for a fee of between USD 13.00 and USD 18.00 per person. It's available every day from 8:00 AM to 11:00 AM.
Check-in is from 4:00 PM - anytime.
The Westin Ka'anapali Ocean Resort Villas offers an airport shuttle.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
