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"Nice hotel throughout, happy with the room. The breakfast was well done with nice selections from biscuits and gravy to waffles, bacon and eggs, all w ... " More

By a verified traveler on Mon 09 Jul 2018

Hotel Description

Enjoy free breakfast at this 3-star West Covina hotel

In West Covina

You'll be within 3 miles (5 km) of South Hills Country Club and 6 miles (10 km) of California State Polytechnic University Pomona with a stay here. Azusa Pacific University and Glendora Square are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 125 guestrooms also offer free WiFi and LCD TVs with cable channels. Free newspapers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$94* Per night/room Dec 15 - Dec 16

Standard Room, 1 King Bed, Non Smoking, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus West Covina Inn ratings based on 21 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus West Covina Inn

Everyone (6) Family (3)
5 out of 5
Clean room. Good continental breakfast. And my property was left alone.

Posted by on Oct 22, 2019

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4 out of 5
Starting to show some wear and tear on some of the rooms, but overall pretty nice. Only issue I had was breakfast on the weekends doesn't start till 0700 - during week it is 0600- so could not use this feature.

Posted by on Jun 17, 2019

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5 out of 5
impressive breakfast layout in a big clean room. great staff!

Posted by on May 9, 2019

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5 out of 5
Convenient location, great breakfast, friendly staff

Posted by , from Westminster, us on Jan 2, 2019

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5 out of 5

Nice accomodations

Pros: See above.
Cons: Can't name anything off-hand
Location: Old Covina seemed nice, but only drove through visiting family. Did visit the Reagan Library in Simi Valley and were quite amazed!
Nice hotel throughout, happy with the room. The breakfast was well done with nice selections from biscuits and gravy to waffles, bacon and eggs, all with staff that seemed genuinely concerned with our satisfaction. While located in close proximity to the freeway, we were pleasantly surprised that the room was quiet. Will stay there again.

Posted by , from Whidbey Island, WA. on Jul 9, 2018

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5 out of 5
Well i been staying in BW Covina Cal great service room super clean staff friendly plenty of parking overall AAAAAA+ highly recomended

Posted by , from Nevada on May 28, 2018

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5 out of 5
Perfect for our needs, great location! Clean with pleasant staff

Posted by , from san jose, ca on Apr 22, 2018

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4 out of 5

Clean hotel, comfortable rooms

Pros: Good location, comfortable, clean, quiet.
Cons: Hotel management customer service!
Location: Plenty of nearby shopping and restaurants. Easy access to the freeway.
We recently booked two rooms for a three-night stay (Th, F, S). The hotel was clean, the beds were comfortable and it was quiet. We arrived about 2 a.m. and when checking in asked if we could reduce our stay to two nights (TH, F). The clerk said no, because we booked through an agency (Travelocity). The next morning I asked a different clerk who checked and said it was booked through a travel agency so they would be the ones to contact to make any changes to the reservation. I called Travelocity and they said they would refund the extra night if the hotel agreed. While on the phone with them they contacted the hotel manager, explaining that we had three 10-month old infants and it was easier to make the 6-hour trip during the night when they were asleep. The manager refused to approve an early checkout, so we ended up leaving anyway, but had to pay the extra night for two rooms. I was disappointed that the manager wouldn't work with us (we were willing to pay a cancellation fee). Travelocity was great in trying to help us; I have no reservations (no pun intended!) about using their service again. I would recommend this hotel to others for the cleanliness and comfort, but not for the customer service provided by management (clerks were fine).

Posted by , from Bay Area, California on Nov 23, 2015

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1 out of 5

What a ripoff.

When I walked up I was greeted by hotel staff they told me they were told to call cops that my credit card was fradulent.they wouldn't even see my credit card and they told me I needed a 300 deposit. They told me that my card wasn't charged by travelocity or the motel which was a lie it was charged 102.00 I had never been so humiliated I would never book there again.

Posted by on Sep 24, 2015

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2 out of 5

Worst hotel I've ever been in

1) My room was adjacent to family with a baby, who cried all night, keeping us awake at the same time 2) Mal-odor (? marijuana) in the hallways 3) Dark corridors

Posted by , from NewYork on Oct 17, 2013

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About the Best Western Plus West Covina Inn

Location 3275 E Garvey Ave N, West Covina, CA 91791

Property Features

Best Western Plus West Covina Inn offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Best Western Plus West Covina Inn also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This 3-star West Covina hotel is smoke free.

  • 125 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Los Angeles, CA (LAX-Los Angeles Intl.) (62.1 km / 38.6 mi)
  • Train station: Baldwin Park Station (8.8 km / 5.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus West Covina Inn offers 125 air-conditioned accommodations with safes and complimentary newspapers. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This West Covina hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 4 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Number of children who can stay free - 2

Hotel Names

  • Best Western Inn West Covina
  • Best Western Plus West Covina
  • Best Western Plus West Covina Inn
  • Best Western West Covina
  • Best Western West Covina Inn
  • West Covina Best Western
  • Best Western Plus West Covina Hotel West Covina
  • Best Western Plus West Covina Hotel
  • Plus West Covina West Covina
  • Best Western Plus West Covina Inn Hotel
  • Best Western Plus West Covina Inn West Covina
  • Best Western Plus West Covina Inn Hotel West Covina

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.