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"The wifi was completely broken which was very frustrating. Breakfast items were mostly gone by 8:30 am and their advertised breakfast time is until 9 ... " More

By a verified traveler on Thu 18 Aug 2022

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Hotel Description

Hotel near Texas Tech University in Lubbock

In Lubbock

Within a 15-minute walk of the hotel, you'll find Texas Tech University and Covenant Lakeside Hospital. Maxey Park and United Supermarkets Arena are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the free WiFi in public areas and free Internet in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$68* Per night/room Oct 2 - Oct 3

Room, 1 King Bed, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility,Hearing,Tub w/Grab Bars)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr ratings based on 29 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr

Everyone (9) Couples (5) Family (17)
4 out of 5
The wifi was completely broken which was very frustrating. Breakfast items were mostly gone by 8:30 am and their advertised breakfast time is until 9 am.

Posted by on Aug 18, 2022

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Comment from Hotel Management

Aug 19, 2022 by LQ Management

Thank you for the 4 star rating and for bringing to my attention the issues you had. We are working on upgrading the internet and I will speak with my breakfast attendant about your feedback so we can serve you better in the future. We hope you will give us another opportunity the next time you come to Lubbock.

5 out of 5
Extremely clean and modern. Staff was amazing. Great stop on our trip.

Posted by on Jul 31, 2022

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Comment from Hotel Management

Aug 1, 2022 by LQ Management

Thank you so much for the 5 star rating and for the great comments. We look forward to seeing you again the next time you come to the Lubbock area.

5 out of 5
I loved that it was less than 30 minutes away from almost everything we wanted to do

Posted by on Jun 26, 2022

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Comment from Hotel Management

Jun 27, 2022 by LQ Management

Thank you so much for the 5 star rating and for the great feedback. We look forward to seeing you again the next time you come to Lubbock.

3 out of 5
I was highly disappointed in the cleanliness in the room. It was as though the only things clean was the sheets and towels. The bathroom toilet looked like it hadn't been cleaned in a while, the bathroom floors looked like still water marks from previous guest. the night stand was dirty and the phone was extremely gross! I didn't even want to use it to call the front desk. I don't think the side of the bed that was by the air conditioner was vacuumed because we found trash there. We have stayed here before when we visit Lubbock, and it has always been clean and a nice place to stay. This stay was EXTREMELY disappointing!

Posted by on May 23, 2022

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Comment from Hotel Management

Jun 13, 2022 by LQ Management

I am saddened to hear about the cleanliness issues you had while staying with us recently. I will pass along your comments to my housekeeping staff and we will to additional coaching to insure this does not continue. We hope you will give us another opportunity the next time you visit Lubbock.

2 out of 5
no internet and they didnt say that at check in.

Posted by on May 20, 2022

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Comment from Hotel Management

Jun 13, 2022 by LQ Management

Thank you for taking time to share your expeirence with us. I am sorry you had issues with Internet during your stay with us recently. I will speak with our Internet provided about your feedback so we can resolve this issue going forward. We hope you will give us another opportunity the next time you visit Lubbock.

4 out of 5
My only dislike was that the bed was hard. The staff was very friendly.

Posted by on Feb 22, 2022

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Comment from Hotel Management

Feb 23, 2022 by General Manager

Thank you so much for your review! We are truly sorry the bed was not to your liking. We hope you have an amazing day!

4 out of 5
Very nice place to rest and refresh on our cross country trip, California to Florida. Quiet, clean, and comfortable.

Posted by , from Barefoot Bay on Jan 20, 2022

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Comment from Hotel Management

Jan 20, 2022 by LQ Management

Thank you for the 4 star rating and for the nice comments. We look forward to seeing you again the next time you pass by the Lubbock area.

5 out of 5

Posted by on Dec 6, 2021

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5 out of 5
Property was beautiful, room very nice & comfortable! Staff was also courteous!

Posted by on Dec 1, 2021

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Comment from Hotel Management

Dec 1, 2021 by General Manager

Thank you so much for your review. We hope to see you again the next time you are in Lubbock.

2 out of 5
I have never left a review but feel the need. 2 night minimum. $395/night for football game. The room was very very very dirty. The bathroom was disgusting with hair and dust and grime everywhere. The carpet smelled. Vents were clogged with dust. We asked for the bathroom to be cleaned for the 2nd night. Bare minimum - still disgusting. We had to go to the front desk for clean towels. Their was a feces smell on our floor coming from somewhere by the ice machine. I understand eco friendly, covid precautions and staff shortages. But this was gross.

Posted by , from WICHITA on Oct 25, 2021

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Comment from Hotel Management

Oct 26, 2021 by LQ Management

I am sorry to hear about the issues you had during your stay with us recently. I will speak with my housekeeping team about your comments so this does not continue going forward. We hope you will give us another opportunity the next time you visit Lubbock.

About the La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr

Location 4115 Marsha Sharp Freeway, Lubbock, TX 79407

Property Features

La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi and wired Internet. Free breakfast is served. The business-friendly La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr also features multilingual staff, express check-out, and an elevator. Self parking is free. This Lubbock hotel is smoke free.

  • 128 guestrooms or units
  • 6 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

La Quinta Inn & Suites by Wyndham Lubbock West Medical Centr offers 128 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Lubbock hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Inn & Suites Lubbock West
  • Quinta Suites Lubbock West
  • La Quinta Hotel Lubbock
  • La Quinta Inn And Suites Lubbock West Medical Hotel Lubbock
  • Quinta Inn Suites Lubbock West
  • La Quinta Lubbock
  • Hotel La Quinta by Wyndham Lubbock West Medical Center Lubbock
  • Lubbock La Quinta by Wyndham Lubbock West Medical Center Hotel
  • Hotel La Quinta by Wyndham Lubbock West Medical Center
  • La Quinta by Wyndham Lubbock West Medical Center Lubbock
  • Quinta Wyndham Lubbock West Hotel
  • Quinta Wyndham Hotel
  • Quinta Wyndham Lubbock West
  • Quinta Wyndham
  • La Quinta Inn Suites Lubbock West Medical Center
  • La Quinta by Wyndham Lubbock West Medical Center
  • La Quinta Inn Suites Lubbock West Medical Center

You should know

  • Pool access available from 10:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.