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Red Roof Inn & Conference Center Lubbock

2.5-star property
6624 Interstate 27, Lubbock, TX 1-855-201-7819
2.8 out of 5
See all 16 travelocity Reviews

"We paid for indoor swimming there was no pool it was under construction a lot of parking lot damage " More

By a verified traveler on Tue 06 Sep 2022

Points Of Interest

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Hotel Description

Hotel near Spectrum & OMNI Theater in Lubbock

In Lubbock

You'll be within 3 miles (5 km) of Spectrum & OMNI Theater and 6 miles (10 km) of Buddy Holly Statue and West Texas Walk of Fame with a stay here. Buddy Holly Center and Buddy Holly's Grave are also within 6 miles (10 km).

Free perks

An indoor pool is featured at this hotel, along with free self parking. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A safe deposit box is provided and the front desk is staffed around-the-clock.

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$52* Per night/room Apr 28 - Apr 29

Standard Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Red Roof Inn Lubbock ratings based on 16 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Red Roof Inn Lubbock

Everyone (7) Couples (1) Family (8)
3 out of 5
We paid for indoor swimming there was no pool it was under construction a lot of parking lot damage

Posted by on Sep 6, 2022

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Comment from Hotel Management

Sep 7, 2022 by Kim Smith

Dear Feliciano J,We regret that your stay did not turn out as per your expectations. We are sorry that we were unable to provide you with the pool you expected as it was under construction, and you were disappointed with the parking lot during your recent stay. We apologize for the issues you encountered and will ensure this is corrected. We hope you will consider staying with us again.Sincerely, Kim Smith Red Roof Inn & Conference Center Lubbock

1 out of 5
Totally rundown facility ... Towels, comforters had stains on it. Door(s) were bumping on us. Wifi was down .... When receptionist was asked to provide replacement comforters and towels, he asked for a few minutes to call back and then disappeared .... I'll not recommend anyone to stay at this facility ...

Posted by on Aug 20, 2022

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Comment from Hotel Management

Aug 21, 2022 by Kim Smith

Dear Asma,We are sorry to hear that it was not as per your expectations and that nothing seemed to be right during your stay with us. We have seriously taken note of all the points mentioned in your review and will take the necessary steps to improve our guests' experience and ensure that your next stay at our hotel will be a memorable one. Please visit us again.Sincerely, Kim Smith Red Roof Inn & Conference Center Lubbock

2 out of 5
The floor was dirty. One of the walls had food dried and stuck to it. The tv volume did not work. The smoke detector was hanging down from the wall by the wires and had not battery. The young man working the desk in the evening could of cared less.

Posted by on May 10, 2021

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Comment from Hotel Management

May 11, 2021 by Kim Smith

Dear Guest, We apologize terribly for all the inconveniences you had with the stay. This was certainly not the kind of stay you might have expected. We are acting in each of them on high priority. We will make sure this is an isolated incident & it does not happen again. Please visit again. Sincerely, Kim Smith Red Roof Inn & Conference Center Lubbock

2 out of 5
As a woman traveling alone I did not feel safe. The place was in disarray, toilets of trash in hallway outside my room. 3 police officers came in during my check in. They were called because a woman who was an escort was not paid by her client!

Posted by on Mar 8, 2021

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Comment from Hotel Management

Mar 10, 2021 by Hotel Manager

Dear Guest, It is very disappointing to learn of the bad impression we made with the state of our accommodations. It is pretty serious and we never condone such things. The matter will be investigated and strictly acted upon. Already the security and staff have been alerted to be more proactive and seriously listen & verify the claims if any suspicious activities are going on in around the premises, as we are against such acts. Request your understanding and continued patronage. Sincerely, Kim Smith Red Roof Inn & Conference Center Lubbock

2 out of 5
AC did not cool the room at all. Average temperature was 85 with the AC on full.

Posted by on Aug 16, 2020

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Comment from Hotel Management

Aug 18, 2020 by Kim Smith

Dear Guest, We are terribly sorry that you had a very unpleasant stay at our hotel. We have seriously taken note of your comments about the hot atmosphere in the room which made your stay undesirable. The maintenance was informed about the problem you experienced with the heat and have instructed the AC technician to fix up the issue immediately. Hope to provide you with cooling experience next time you visit us. Sincerely, Kim Smith Red Roof Inn & Conference Center Lubbock

4 out of 5

Posted by on Mar 7, 2020

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Comment from Hotel Management

Mar 11, 2020 by Hotel Manager

Dear Guest Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Kim Smith Red Roof Inn & Conference Center Lubbock

5 out of 5
Very nice rooms, clean environment and friendly service.

Posted by on Aug 24, 2019

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Comment from Hotel Management

Aug 26, 2019 by Hotel Manager

Dear Valued Guest, Thank you for choosing our hotel for your stay and your appreciation. It’s nice to hear that you liked the rooms, cleanliness and Staff service. Certainly, a matter of pride for us to serve esteemed guests like you and expect you to refer to any other guests who are likely to visit this area. We look forward to welcoming you again at the earliest, Sincerely, Hotel Manager.

5 out of 5

Posted by on Aug 2, 2019

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Comment from Hotel Management

Aug 3, 2019 by Hotel Manager

Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

1 out of 5
Halls smelled like dogs, bags of trash along the wall, TVs and phones in rooms NOT WORKING! Had to change rooms several times! The place was a DUMP!

Posted by on Jul 30, 2019

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Comment from Hotel Management

Aug 1, 2019 by Hotel Manager

Dear Guest, Thanks for your opinions. I’m terribly sorry we failed to impress you. We’re involved in a continuous improvement process aimed at making the hotel better than ever before, and a lot has changed in the short time since your stay. I hope you will visit again very soon and see how we’re getting better every day. You’ll be surprised by all the positive changes. Sincerely, Hotel Manager

4 out of 5

Posted by on Jun 5, 2019

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Comment from Hotel Management

Jun 10, 2019 by Hotel Manager

Dear Guest, Thank you for choosing our hotel and for giving the opportunity to serve you. Glad to note that you liked the overall stay looking into the 4-star feedback. We are privileged to have you as a guest. We look forward to seeing you again. Sincerely, Hotel Manager

About the Red Roof Inn & Conference Center Lubbock

Location 6624 Interstate 27, Lubbock, TX 79404

Property Features

Free breakfast is available daily. WiFi is free in public spaces. An indoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Red Roof Inn Lubbock. Self parking is free. Smoking is allowed in designated areas at this Lubbock hotel.

  • 1 building
  • 162 guestrooms or units
  • 3 levels
  • Built in 1979
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (24 hours)
  • Front-desk safe
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Red Roof Inn Lubbock offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Lubbock hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, mobile payments, and cash

Mobile payment options include: PayPal and Cash App

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, debit cards, cash, mobile payments, PayPal, and Cash App. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • PayPal
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Cash App
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

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  • Red Roof Inn Conference Center Lubbock

You should know

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.