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4.1 out of 5

"Location is good. No complimentary water. We need 2 free bottles of water everyday. " More

By a verified traveler on Fri 15 Feb 2019

Hotel Description

4-star eco-friendly hotel near Paseo de la Reforma

Heart of Mexico City

A stay at this Zona Rosa hotel places you steps from Glorieta de Insurgentes and within a 10-minute walk of Paseo de la Reforma. The Angel of Independence Monument and U.S. Embassy are also within half a mile (1 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, business center, and airport shuttle. Enjoy the fitness center and perks like free WiFi.

Free Internet, LCD TVs

The 306 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and thoughtful touches like espresso makers and pillow menus. Other amenities include 24-hour room service, minibars, and premium bedding.

Superior Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max
$74* Per night/room May 2 - May 3

Premium Room, Terrace

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room, View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premium Room

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Suite, Terrace, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room (Extra Bed 3 adults)

Bed Count 1 King Bed Maximum Occupancy 3 Max

NH Collection Mexico City Reforma ratings based on 11 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for NH Collection Mexico City Reforma

Everyone (3)
4 out of 5
Location is good. No complimentary water. We need 2 free bottles of water everyday.

Posted by on Feb 15, 2019

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Comment from Hotel Management

Feb 20, 2019 by Fernando Rivera, Hotel Director

Dear Guest, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in NH Collection Mexico City Reforma. I value immensely your comments as the only way to improve our services and to align with the guests needs. I will be considering these to improve our performance. I hope to have the opportunity to see you again at the hotel.

3 out of 5

Posted by on Oct 17, 2018

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Comment from Hotel Management

Oct 25, 2018 by Fernando Rivera, Hotel Director

Estimado Huésped, Primeramente agradecemos el que nos haya favorecido con su presencia en el Hotel NH Collection Mexico City Reforma así como la calificación que nos ha otorgado; nuestro compromiso siempre es ofrecer una experiencia inolvidable a cada uno de ustedes. Esperamos nos visite pronto

5 out of 5

Wonderful hotel in a convenient part of town

The hotel staff were friendly and knowledgeable. The room was very clean and comfortable. Auxiliary services (for tours or rental car) inside the hotel was convenient. For those who like to walk, the location in Zona Rosa allowed an easy visit to Chapultepec Park to the west and Zocalo and historic district to the northeast. I explored the local cuisine outside the hotel, so I can't comment on its restaurant. I would have no reservations about recommending this hotel.

Posted by , from Columbus, Ohio on Dec 10, 2017

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Comment from Hotel Management

Dec 13, 2017 by Fernando Rivera

Dear Mark, I would like to thank you so much for the time you have dedicated to share your feed-back regarding the experience you had in our hotel NH Collection Mexico City Reforma. I value immensely your comments as the only way to improve our services and to align with the guests needs. Our main goal is to provide you with an excellent service, quality food and beverages and a comfortable room staying with us. I really appreciate the comments that I have shared with our staff. They are the principal of our values, a service characterized by professionalism and continuous effort to satisfy all our customers. Ready to serve you always! Sincerely, Fernando Rivera. Hotel Director

5 out of 5

Central

From the first Staff contact to the last. Helpful and attentive. The Hotel is in a very central and convenient location. Close to the subway and many restaurants and stores. I have to admit the restaurant staff was some of the most wonderful people, we had breakfasts that began with the laugh and ended with a smile. The food was good. Overall our stay at this hotel was comfortable and pleasant. We plan on staying here the next time return to Mexico City.

Posted by , from Ventura Ca on Mar 24, 2015

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3 out of 5

Overall a positive experience

Cons: No free Internet
The pool is nice but twice on the only sunny days they had private parties there. This is also one of the last hotels charging for internet. Guess its the European roots....

Posted by on Aug 13, 2012

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4 out of 5

It was a Good Hotel and location for the price

Pros: Close restaurants, we loved the heated swimming pool
Cons: No free Internet, hard beds
It has a very good location, walking to major turistic areas. Just the beds were so super hard. I wish they had a little fridge and a microwave, but, oh well, for that price was ok.

Posted by , from Michigan on Jul 27, 2012

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4 out of 5

Great Location, standard business hotel.

Pros: Close restaurants
Cons: No free Internet
Very well located, clean, excellent breakfast, freindly staff, big rooms. Beds needs to be updated.

Posted by , from Playa del Carmen, Quintana Roo, Mexico on Jun 28, 2012

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4 out of 5

Nice place to stay

Cons: No free Internet
You guys might want to stay here for the buck. I recommend.

Posted by on Jun 14, 2012

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4 out of 5

Good deal, nice location in the Pink Zone "Zona Rosa" in Mexico City

Pros: Close restaurants, Quiet, nice neighborhood
Cons: No free Internet
Good location and great prize. Also, nice rooms with tons of restaurants and clubs near by. I wish it had free internet though.

Posted by , from Wisconsin, USA on Feb 8, 2011

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4 out of 5

One of 5 I recomend in Mexico City

Pros: Close restaurants, Quiet, location, price (u get more for it)
Cons: Poor breakfast, service is not 5 stars
Nice location (Zona Rosa), Good price, Clean Hotel. They have some issues with the Valet and the breakfast is not that complete but overall I like this hotel. One of the best qualities of this hotel is the location.

Posted by , from LA on Feb 4, 2011

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About the NH Collection Mexico City Reforma

Location Liverpool No 155, Mexico City, CDMX 06600

Property Features

NH Collection Mexico City Reforma offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. There's an onsite business center. There are 10 meeting rooms available. A terrace, tour/ticket assistance, and gift shops/newsstands are also featured at the eco-friendly NH Collection Mexico City Reforma. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee. This 4-star Mexico City hotel is smoke free.

  • 306 guestrooms or units
  • 17 levels
  • 2 buildings
  • Built in 1972
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Mexico City, Distrito Federal (MEX-Mexico City Intl.) (15.2 km / 9.5 mi)
  • Train station: Mexico City Buenavista Station (3.7 km / 2.3 mi)
  • Metro station: Insurgentes Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle, area shuttle, and shopping center shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

NH Collection Mexico City Reforma offers 306 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Espresso maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

NH Collection Mexico City Reforma has a restaurant on site.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at NH Collection Mexico City Reforma

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards not accepted
  • No pets or service animals allowed
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between MXN 270 and MXN 667 per person (approximately)
  • Airport shuttle fee: MXN 800 per vehicle (one way)
  • Valet parking fee: MXN 100 per day
  • Late check-out fee: MXN 517 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel NH Mexico City
  • Nh Hotel Mexico City
  • Nh Hotels Mexico City
  • Nh Mexico City Hotel Mexico City
  • NH Mexico City Reforma
  • NH Mexico City Reforma Hotel
  • Reforma Hotel
  • NH Collection Mexico City Reforma Hotel
  • Collection Reforma Hotel
  • NH Collection Mexico City Reforma
  • Collection Reforma
  • NH Collection Mexico City Reforma Hotel
  • NH Collection Mexico City Reforma Mexico City
  • NH Collection Mexico City Reforma Hotel Mexico City

You should know

  • NH Collection Mexico City Reforma offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key (nogle)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.