"Bathroom Door fell off in bedroom. Bathroom shower kept flooding the whole floor. " More
Beachside getaway
At this South Beach hotel, you'll be well placed to visit Ocean Drive and Miami Beach Boardwalk, both within a 5-minute walk. Collins Avenue Shopping Area and PortMiami are also within 2 miles (3 km).
Poolside dining
A nightclub and an outdoor pool are featured at this smoke-free hotel. 2 bars/lounges, a poolside bar, and restaurant offer options for drinks and a bit to eat.
May 15, 2022 by Hotel Manager
Denyse, thank you for being our guest and for your review. We sincerely apologize for the cleanliness issues you encountered. We want to reassure you we do everything possible to discourage the entrance of outside insects mentioned. Our pest control provider does service our hotel on a routine basis. Please know your concerns will be addressed, and actions will be taken. We understand your frustration, and we would like to regain your trust and hope to serve you again. Hotel Manager
Aug 13, 2022 by Hotel Manager
Dear Rema, we are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience. Hotel Manager
Jun 17, 2021 by General Manager
We want to thank you for your stay and for taking the time to post your review. We sincerely apologize for the mistakes made when servicing your room. We take our guest’s feedback seriously, and we will take the appropriate action to ensure this does not happen again. We hope this unfortunate situation will not prevent you from staying with us in the future; we would welcome another opportunity to make your stay exceptional. Hotel Manager
Apr 23, 2021 by Hotel Manager
Thank you for posting a review of your recent stay. We are sorry for the disappointment you had with your room. As a historically protected Art Deco hotel, we, unfortunately, cannot change anything in regards to the size of our rooms. We also apologize for the cleanliness issue you mentioned. Please be assured we will share your concern with our housekeeping team to be more diligent going forward. We hope you will reconsider a future stay as we would welcome the opportunity to regain your trust. Hotel Manager
Apr 17, 2021 by Area Marketing Manager
Thank you for taking the time to evaluate your stay. We regret we were not able to meet your expectations and apologize for the concerns you had with the food you ordered. We will follow up with the appropriate individuals to address them to learn and improve accordingly. We will also share your comments with our team regarding the service issues you encountered and will make sure we are more consistent in our service delivery going forward. We are committed to providing outstanding service, and we hope you will give us another opportunity to prove that to you. Victoria Palacio, Area Marketing Manager
Mar 28, 2021 by Hotel Manager
Thank you for your review. We are sorry your stay was interrupted by maintenance issues with your bathroom. We have addressed this with the appropriate individuals, and we are grateful for your patience. We hope you will choose us again for the seamless experience you deserve. Hotel Manager
Mar 24, 2021 by Hotel Manager
We appreciate you bringing these concerns to our attention. We are grateful for your thoughts on this matter and also for your patience. Thank you for your time; you have our assurance that we will address your comments appropriately. Hotel Manager
Mar 23, 2021 by Hotel Manager
It was a pleasure to know your travel plans brought you back this way. We sincerely apologize for not providing the comfortable accommodations we are known for. We will discuss your comments on the cleanliness and maintenance issues with the appropriate individuals. We value your constructive feedback and hope to welcome you again. Hotel Manager
Mar 23, 2021 by Hotel Manager
Thank you for sparing some time to share your review. We regret your experience was impacted because of the bar being closed due to the on-going curfew restrictions. We look forward to hosting you again and deliver an experience we are known for. Hotel Manager
Mar 12, 2021 by Hotel Manager
Thank you for choosing us for your visit to Miami. We are disappointed that you had some issues with your room. Our goal is to provide an exceptional experience to each of our guests, and we apologize that we fell short. We are grateful for your feedback, and your patience. It was our pleasure hosting you, and we hope to do so again on your next visit to our exciting city. Domingo Llerandi, Hotel Manager
There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Wired Internet is free in public spaces. An outdoor pool, a nightclub, and a terrace are also featured at the boutique Clevelander Hotel – Adults Only. For a fee, parking is available. This Art Deco Miami Beach hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Valet parking (surcharge)
Clevelander Hotel – Adults Only offers 60 accommodations with complimentary bottled water and hair dryers. Plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Clevelander Hotel – Adults Only has a restaurant serving lunch, dinner, and light fare.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional resort fees will be applied for any third and fourth guests.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.