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4.3 out of 5

"The staff was amazing, all hotel amenities were closed due to Covid. " More

By a verified traveler on Tue 02 Jun 2020

Hotel Description

4.5-star luxury hotel near Bayside Marketplace

City center stay

With a stay at this Downtown Miami hotel, you'll be within half a mile (1 km) of Bayside Marketplace and 2 miles (3 km) of Brickell City Centre. American Airlines Arena and Perez Art Museum Miami are also within 2 miles (3 km).

Poolside dining

A full-service spa, 3 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the 35 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour fitness center and perks like free WiFi.

Free WiFi, iPod docks

The 641 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and iPod docks. 24-hour room service, first-run movies, and minibars are also available.

Club Suite, 1 Double Bed (Intercontinental Executive)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Club Suite, 2 Double Beds (Intercontinental)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 1 Double Bed (Intercontinental, Royal Palm)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 2 Double Beds, Bay View (Biscayne)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room (Intercontinental)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

InterContinental Miami ratings based on 23 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for InterContinental Miami

Everyone (14) Couples (3) Family (4)
4 out of 5
The staff was amazing, all hotel amenities were closed due to Covid.

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 3, 2020 by InterCon Miami Management

Thank you for taking the time to review your stay with us. We now have a few amenities back up and running and looking forward to you visiting us again.

5 out of 5
Restaurant had excellent food, waiter was not the friendliest due to the fact we had children. Pool was clean and workout center was well equipped. I would recommend hotel.

Posted by on Mar 3, 2020

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Comment from Hotel Management

Mar 23, 2020 by InterCon Miami Team

Dear Guest, Thank you for your five-star review. We hope to welcome you back soon.

4 out of 5
good location, friendly staff, quick check in, nice restaurant onsite

Posted by on Feb 23, 2020

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Comment from Hotel Management

Mar 23, 2020 by InterCon Miami Team

Thank you for your review. We appreciate you taking the time and hope to welcome you back in the near future.

5 out of 5
This property is perfectly located for the night before a cruise.

Posted by , from Denver on Nov 10, 2019

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5 out of 5
The bed is extremely comfortable. Very nice property, considerate employees, and a perfect pre-cruise hotel.

Posted by on Oct 19, 2019

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4 out of 5
Great property in a great location. The air conditioning seemed to have an issue as although it was set at the the lowest possible temperature the room was still warm.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Oct 25, 2019 by Guest Experience Ambassador

Thank you so much for your review! Sorry for the inconvenience you encountered, know that we have staff available at all hours to assist with any room issues and if alerted we will do our best to accommodate. We appreciate your feedback and look forward to welcoming you back.

5 out of 5

Posted by on Sep 15, 2019

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Comment from Hotel Management

Oct 25, 2019 by Guest Experience Ambassador

Thank you so much for your five out of five review! We appreciate your feedback and look forward to welcoming you back.

5 out of 5

Posted by on Aug 6, 2019

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5 out of 5
High quality, very friendly! Thank you very much!!!

Posted by on Jun 24, 2019

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5 out of 5
The bed and pillows were the best I encountered over years of travel.

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 13, 2019 by Guest Experience Ambassador

Thank you so much for your 5 out of 5 review! We appreciate the feedback & hope to welcome you back soon.

About the InterContinental Miami

Location 100 Chopin Plz, Miami, FL 33131

Property Features

InterContinental Miami offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. There are 35 meeting rooms available. A 24-hour fitness center, spa services, and a terrace are also featured at the luxury InterContinental Miami. For a fee, parking is available. This 4.5-star Miami hotel is smoke free.

  • 641 guestrooms or units
  • 34 levels
  • 3 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami Intl. Airport (MIA) (12.6 km / 7.8 mi)
  • Metro station: Bayfront Park Metromover Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

InterContinental Miami offers 641 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels, first-run movies, and video-game consoles. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • First-run movies
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Gaming console
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Toro Toro - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Blue Water Cafe - This poolside café serves lunch only. Guests can enjoy drinks at the bar.

Table 40 - This restaurant serves dinner only.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.

  • Health or beauty spa nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 6:00 AM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 48.00 per night (in/out privileges)
  • Early check-in fee: USD 100 (subject to availability)
  • Refrigerator fee: USD 35 per day
  • Rollaway bed fee: USD 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • InterContinental Hotel Miami
  • InterContinental Miami
  • Miami InterContinental
  • InterContinental Miami Hotel
  • InterContinental Hotel
  • InterContinental Miami Resort
  • InterContinental Miami Hotel
  • InterContinental Miami Miami
  • InterContinental Miami Hotel Miami

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.