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"The check-in staff was very nice and professional. We got off the cruise ship and headed early to the hotel. They allowed us to get checked in and g ... " More

By a verified traveler on Mon 07 Nov 2022

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Deluxe Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$179* Per night/room Dec 13 - Dec 14

Deluxe Room, Ocean View (Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Hotwire ROH

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Oceanfront (Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, City View (Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Riu Plaza Miami Beach ratings based on 17 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Riu Plaza Miami Beach

Everyone (3) Couples (5) Family (5)
5 out of 5
The check-in staff was very nice and professional. We got off the cruise ship and headed early to the hotel. They allowed us to get checked in and gave us a towel card to sit by the pool. And got the rooms ready as soon as they could.

Posted by on Nov 7, 2022

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5 out of 5
It was a very nice place to stay. Will stay again.

Posted by , from Lehigh Acres on Oct 28, 2022

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4 out of 5
Location, friendly people freedom I will stay again

Posted by on May 14, 2022

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4 out of 5
Towel hanger in bathroom was broken. Beds were horribly uncomfortable. Beautiful place though.

Posted by , from APPLE VALLEY on Mar 27, 2022

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4 out of 5
We truly enjoyed our stay here. The property was clean, service was good, breakfast was great. We didn’t realize how expensive food and drinks are in Miami but the hotel’s weren’t any more are less expensive than anywhere else. It was a family friendly place further north than all the spring breakers, which was good for us.

Posted by on Mar 20, 2022

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3 out of 5
I believe my expectations were to high. There were nights I couldn’t sleep because people sounded like they were in our room every time someone was in the hallway. It was very noisy. Also I’m glad the breakfast was free because it wasn’t great at all. The staff was friendly and location great but I would not recommend it to anyone.

Posted by on Mar 20, 2022

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Comment from Hotel Management

Mar 21, 2022 by Online Reputation Manager

Dear Kimble, Thank you for your feedback, We are very pleased to hear that you were really well looked after by our professional and friendly staff and we are very pleased to hear that you found the location of our hotel to be good, as it really is, being very central and with good connections. However, on the other hand, we are sorry that we were not able to meet your expectations regarding the breakfast and we regret that we did not live up to your wishes regarding the soundproofing of the room. Do not doubt that we write down what you tell us and we will deal with it with the corresponding department. We hope to have the opportunity to better serve you in the near future. Warm Regards, Hotel Riu Plaza Miami Beach Online Reputation Manager

2 out of 5
Initial room had black mold spots on wall near shower and rips in window shades. They moved us to a different room the second night which was fine. Overall room was clean and beds were comfortable. Biggest complaint is the chain link construction fence that spans the entire rear of the property separating it from the boardwalk and beach. It makes you feel like you are staying at a construction site. All neighboring properties have nice fences and vegetation as boarders. A staff member confirmed it has been there for months. For that reason alone I would recommend staying elsewhere.

Posted by , from Glastonbury on Jan 24, 2022

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Comment from Hotel Management

Feb 9, 2022 by Online Reputation Manager

Dear JAMES , we're grateful for your review. We regret that our service didn't meet your expectations as our goal is to make your stay memorable. We are concerned to hear about the issues you raised. We will surely address your concerns with the appropriate members of our team for improvement and we hope to host you again in the future for a more positive experience. Yours sincerely, Hotel Riu Plaza Miami Beach Online Reputation Manager

2 out of 5

Posted by on Oct 25, 2021

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3 out of 5
When I booked a RIU hotel for my stay in Miami I though “RIU” as a big name with prestige. What I found in this property was a basic three stars hotel. They are making an effort to stay in business but the dingy appearance of the rooms does not contribute to it. I encountered roaches all over the room climbing on the phone, on my bagel, on the towel, the bed, the garbage 🗑. There was no microwave, no tissue box or a clock in the room. The pool is small and with a door that connects to the beach, so a lot people from the beach that didn’t belong to the hotel enter it for a splash and just occupied the whole pool. In the positive side, the breakfast buffet is really good and the stuff very friendly. Never again I would book this hotel. At least not the Miami property.

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 13, 2021 by Online Reputation Manager

Dear guest, Thank you for staying with us and for sharing a review on Expedia. While we appreciate your words about our breakfast and dedicated staff, we are very troubled to understand that we failed to reach your expectations overall due to the described reasons. We are very concern by your words since it does not reflect at all our way of working. Please accept our apology for any inconvenience caused and be assured that we will follow up on your comment. We do hope that we will have the opportunity to welcome you back again someday! Best wishes, Hotel Riu Plaza Miami Beach Online Reputation Manager

4 out of 5
Nothing

Posted by on Jun 5, 2021

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Comment from Hotel Management

Jun 10, 2021 by Online Reputation Manager

Dear guest, Thank you for your rating! It was our pleasure to take care of you and we look forward to welcoming you back very soon! With our best wishes we remain, Hotel Riu Plaza Miami Beach Online Reputation Manager

About the Hotel Riu Plaza Miami Beach

Location 3101 Collins Ave, Miami Beach, FL 33140

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Hotel Policies

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.