"Valet parking group and pool guys provided excellent service. Other staff seemed a bit rude and unconcerned when ask questions about the surroundings ... " More
Apr 12, 2022 by Ari
We are glad that you enjoyed your stay with us. We'll hope see you soon!
Apr 7, 2022 by Ari
We are glad that you enjoyed your stay with us. Ww'll hope we see you soon!
Nov 19, 2021 by Cindy
Hi Linda, Thank you for staying with us and glad you liked the ocean views. Feedback is appreciated as it helps us be better for next time, thank you for the feedback... Hope to see you soon. DoubleTree Resort and Spa
Nov 11, 2021 by Cindy
Dear Brian, Our sincere apology, no excuses as this should not have happened. Again, our deepest apology. Thank you The Customer Service Team
Mar 12, 2021 by Cindy
Dear Guest, Thank you for the 5 star rating. So very happy to hear the family had fun. Thank you for the high marks... Sincerely, DoubleTree Resort and Spa
Jul 23, 2020 by Christian R.
Good morning Tim, Thank you for your recent stay at our property and in providing us with feedback regarding your experience. We are delighted to read that you had an enjoyable time with us and that our staff treated you extremely well. Thank you once again and we hope to welcome you back in the near future. Yours in hospitality,
Jun 25, 2020 by Christian R.
Good afternoon Edies family, Thank you for your recent stay at our property and in providing us with feedback regarding your experience. We are delighted that you and your husband had a great time here with us. We hope you had a safe trip back home and we look forward to your return in the future. Yours in hospitality,
Jan 20, 2020 by Christian R.
Good afternoon Javier, Thank you for your recent stay at our property and in providing us with feedback regarding your experience. We are glad to read that you enjoyed the view and the cleaning in the room. We are committed to providing exceptional experience to our guests and i am thrilled we were able to provide this for you. We look forward to welcoming you back in the near future. Yours in hospitality,
Jan 15, 2020 by Christian R.
Good afternoon Nick, Thank you for your recent stay at our property and in providing us with feedback regarding your experience. We are delighted that you enjoyed the room and that you found the view to be wonderful. Thank you for your comments regarding the common areas, we will look to make changes in relation to them. Thank you once again for sharing and we hope you had a safe trip back home. Yours in hospitality,