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DoubleTree Resort & Spa by Hilton Hotel Ocean Point - North Miami Beach

4-star property
17375 Collins Avenue, Sunny Isles Beach, FL 1-855-201-7819
4.2 out of 5
Very good!
See all 12 travelocity Reviews

"I liked the ocean views from my room it was breathtaking! What I didn’t care for was the lack of cleaning. You had to stay for more than two nights in ... " More

By a verified traveler on Wed 17 Nov 2021

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Hotel Description

4-star beachfront hotel near Gilbert Samson Oceanfront Park

Beachside getaway

At this Sunny Isles Beach hotel, you'll be within half a mile (1 km) of Gilbert Samson Oceanfront Park and 6 miles (10 km) of Aventura Mall. Hollywood Beach and Gulfstream Park Racing and Casino are also within 6 miles (10 km).

Poolside dining

A full-service spa, a 24-hour gym, and a restaurant are all featured at this smoke-free hotel. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Enjoy the outdoor pool and perks like free WiFi.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 125 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Room service, premium bedding, and coffee/tea makers are also available.

Standard Room, 2 Double Beds, Non Smoking, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$309* Per night/room Jan 26 - Jan 27

Suite, 2 Bedrooms, Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 6 Max

DoubleTree Resort & Spa by Hilton Hotel Ocean Point - North Miami Beach ratings based on 12 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree Resort & Spa by Hilton Hotel Ocean Point - North Miami Beach

Everyone (6) Couples (2) Family (2)
3 out of 5
I liked the ocean views from my room it was breathtaking! What I didn’t care for was the lack of cleaning. You had to stay for more than two nights in order to get room service. In addition when it did come time to use the sleeper sofa there were dirty sheets on it! Complete oversight by housekeeping! The toilet paper holder broke off. The rooms were very dated! I do have to say as a positive, the rooms were very spacious!

Posted by , from Fresno on Nov 17, 2021

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Comment from Hotel Management

Nov 19, 2021 by Cindy

Hi Linda, Thank you for staying with us and glad you liked the ocean views. Feedback is appreciated as it helps us be better for next time, thank you for the feedback... Hope to see you soon. DoubleTree Resort and Spa

2 out of 5
There were roaches in our room and the entire hotel smelled of paint fumes.

Posted by on Nov 9, 2021

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Comment from Hotel Management

Nov 11, 2021 by Cindy

Dear Brian, Our sincere apology, no excuses as this should not have happened. Again, our deepest apology. Thank you The Customer Service Team

5 out of 5
Thought Everything was Great! Brought our 4 kids and they had a blast! The pool and hot tub was a nice back up since the weather was a bit cold and windier than we expected.

Posted by on Mar 11, 2021

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Comment from Hotel Management

Mar 12, 2021 by Cindy

Dear Guest, Thank you for the 5 star rating. So very happy to hear the family had fun. Thank you for the high marks... Sincerely, DoubleTree Resort and Spa

5 out of 5
I had a great time here. The location can’t be beat, on the water and a few minutes walk to a shopping center with Starbucks and a market. For a few dollars more I upgraded to the suite, so full kitchen and large living room. The weather was great even with rain. I liked the atmosphere, the staff were nice. Some people were definitely there to party though it wasn’t too loud at night, one time people played music at 6am, morons! COVID may have kept it tame.

Posted by , from California on Jul 21, 2020

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Comment from Hotel Management

Jul 23, 2020 by Christian R.

Good morning Tim, Thank you for your recent stay at our property and in providing us with feedback regarding your experience. We are delighted to read that you had an enjoyable time with us and that our staff treated you extremely well. Thank you once again and we hope to welcome you back in the near future. Yours in hospitality,

5 out of 5
Me and my husband had a great stay here. Our room had a beautiful view and the bedroom was clean and comfy. Checking in and out was fast and simple. Parking was also quick and simple but beware of the $30/night parking fee we weren't told about when booking.

Posted by on Jun 23, 2020

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Comment from Hotel Management

Jun 25, 2020 by Christian R.

Good afternoon Edies family, Thank you for your recent stay at our property and in providing us with feedback regarding your experience. We are delighted that you and your husband had a great time here with us. We hope you had a safe trip back home and we look forward to your return in the future. Yours in hospitality,

5 out of 5
Everything was good . Nice room nice view . Cleaning

Posted by on Dec 26, 2019

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Comment from Hotel Management

Jan 20, 2020 by Christian R.

Good afternoon Javier, Thank you for your recent stay at our property and in providing us with feedback regarding your experience. We are glad to read that you enjoyed the view and the cleaning in the room. We are committed to providing exceptional experience to our guests and i am thrilled we were able to provide this for you. We look forward to welcoming you back in the near future. Yours in hospitality,

5 out of 5
Enjoyed the 1br suite. Beautiful ocean view. Beach was crowded. Difficult to rest and relax. Constant loud music.

Posted by on Dec 3, 2019

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Comment from Hotel Management

Jan 15, 2020 by Christian R.

Good afternoon Nick, Thank you for your recent stay at our property and in providing us with feedback regarding your experience. We are delighted that you enjoyed the room and that you found the view to be wonderful. Thank you for your comments regarding the common areas, we will look to make changes in relation to them. Thank you once again for sharing and we hope you had a safe trip back home. Yours in hospitality,

4 out of 5

Posted by on Jul 18, 2019

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Comment from Hotel Management

Jul 18, 2019 by Christian R.

Good afternoon, Thank you for your recent stay at our property and for taking a moment to share your experience. I am happy to hear you found the hotel and staff to your liking. We look forward to welcoming you back to our hotel in the not too distant future! Yours in hospitality,

5 out of 5
Great location for families, with two nearby playgrounds and easy beach and pool access. Friendly staff

Posted by on Feb 24, 2019

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Comment from Hotel Management

Feb 26, 2019 by Christian R.

Good afternoon, Thank you for your recent stay at our property and in providing us with feedback regarding your experience. We are delighted that you had such a great time here with us and that our staff provided you with top notch service. We hope you had a safe trip back home and we look forward to welcoming you back in the near future. Yours in hospitality,

1 out of 5
Stains on carpet. Food from previous guests on drawers. TVs not working. Had to have a technician come fix them. Holes and cracks in walls. Thermostat OUTSIDE of the room. Water only luke warm. Toilet ran all night and took multiple flushes to flush. They don't allow motorcycles on their property, so I didn't have a place to park. Terrible

Posted by on Dec 11, 2018

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Comment from Hotel Management

Dec 11, 2018 by Christian R.

Good afternoon, Thank you for your recent stay at our property and in providing us with your honest feedback regarding your experience. We are disappointed to read that your experience with us was sub par. We will share your concerns with our staff as we continuously look to improve our services. Thank you for sharing and we hope you will consider staying with us in the near future. Yours in hospitality,

About the DoubleTree Resort & Spa by Hilton Hotel Ocean Point - North Miami Beach

Location 17375 Collins Avenue, Sunny Isles Beach, FL 33160

Property Features

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at DoubleTree Resort & Spa by Hilton Hotel Ocean Point - North Miami Beach like an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a spa tub, a steam room, and a terrace. For a fee, parking is available. This 4-star Sunny Isles Beach hotel is smoke free.

  • 1 building
  • 125 guestrooms or units
  • 27 levels
  • 5667 sq ft of conference space
  • 526 sq m of conference space
  • Built in 2000
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

DoubleTree Resort & Spa by Hilton Hotel Ocean Point - North Miami Beach offers 125 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries. This Sunny Isles Beach hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 11:00 AM.

The View - This beachfront family restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Wet Bar - This poolside bar serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Market - Starbucks - Onsite coffee shop. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Spa Services

The Salt Day Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Hydrotherapy treatments
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 25 for adults and USD 12 for children (approximately)
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Ocean Pnt Rsrt Hotel Miami North Beach

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.